Best Western Ratchada Hotel

Best Western Ratchada Hotel Reviews

Best Western Ratchada Hotel

322 433 Soi Ratchadaphisek 3, Din Daeng, Din Daeng, Bangkok, 10400, ThailandView hotel details
Best Western Ratchada Hotel
Best Western Ratchada HotelBest Western Ratchada HotelBest Western Ratchada Hotel
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Guest Reviews of Best Western Ratchada Hotel

8.7/10
Very good
1236 review
Verified reviews
Location8.4
Amenities8.4
Service8.9
Cleanliness8.9
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All reviews(1236)
Positive reviews(1153)
Reviews with photos/video(287)
Convenient for shopping(89)
Delicious breakfast(70)
Clean pool(60)
Great swimming pool(60)
Close to metro(43)
Average sound insulation(38)
Friendly front desk staff(37)
Negative reviews(83)
TigerRing
Superior Room 1 King Bed
Stayed in Feb 2026
Solo traveler
2 review
10/10
Outstanding
Posted on Apr 2, 2026
Staff is friendly and helpful, Everything was good, great location easy to find local street good and reasonable price.
Response from Property: Dear TigerRing,"Sawasdee" and thank you so much for your perfect rating.We are absolutely delighted to hear that you had such a wonderful experience at Best Western Ratchada Hotel. It is fantastic to know that you enjoyed our prime location. We agree that being surrounded by great local dining options at reasonable prices is one of the best parts of staying in our neighborhood, and we are so glad you found it convenient.We will certainly share your compliments with our team. They strive to be as friendly and helpful as possible, and knowing that everything from the cleanliness to the facilities, met your expectations is truly rewarding for all of us.It was a pleasure having you as our guest, and we look forward to welcoming you back for another seamless stay in the near future. Again, thank you for choosing Best Western Ratchada Hotel.Warm regards,Best Western Ratchada Hotel
YouTube Why Tan
Superior Room 2 Single Beds
Stayed in Feb 2026
Family
4 review
7.0/10
Posted on Mar 26, 2026
Overall is OK, but not good enough for 4 stars hotel, the swimming pool is not large, but is enough for swim, on the 1st day, I saw the air conditioning system showing error, I tell the front desk and they send people come to fix it, around 10-15mins, terrible experience for me because I already exhaust after the plane
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us at Best Western Ratchada Hotel recently and for sharing your candid feedback regarding your stay. We are pleased to know that you found our hotel to be good value for money and that the swimming pool, while modest in size, provided you with the opportunity to enjoy a refreshing swim.I especially want to extend my deepest apologies for the technical issue with your air conditioning upon your arrival. I completely understand how frustrating it is to deal with maintenance repairs when you are exhausted from a flight and simply looking to rest. While I am glad our team was able to resolve the error within 15 minutes, I recognize that this was a disruption you shouldn't have had to face during your first moments in the room.Your feedback is very valuable to us, as it helps us refine our facilities and ensure that our guests enjoy a consistently comfortable stay. We will share your comments with our team to encourage continued attentiveness and prompt service.Thank you once again for your thoughtful review. We look forward to welcoming you back in the future, offering you another stay that is both relaxing and enjoyable, with the warm hospitality you can always expect from us.Kind regards,Best Western Ratchada team.
working bear
Superior Room 1 King Bed
Stayed in Feb 2026
Couple
89 review
9.0/10
Great
Posted on Mar 15, 2026
Located between 2 mrt station, thailand culture center and phra ram 9. Opposite hotel is restaurant and walking distance with 711, self service laundry, and a small pool, hotel room consider spacious, with working table, large bed, big shower room
Response from Property: Dear working bear,Thank you for staying at Best Western Ratchada Hotel and for sharing such a detailed review of your recent visit.We are thrilled that you enjoyed our prime location. Being a short walk from both Thailand Cultural Centre and Phra Ram 9 MRT stations makes exploring Bangkok so much easier. We are also glad you appreciated having a 7-Eleven and self-service laundry just 1 minute away, it truly adds to a hassle-free stay.With several major shopping malls along Ratchadaphisek Road just a short stroll away, our guests love being in a local haven for shopping and dining. We are also pleased that our spacious rooms, large beds, and cleanliness met your expectations for a comfortable stay.It was a pleasure having you with us, and we look forward to welcoming you back to Best Western Ratchada Hotel soon.Warm regards,Best Western Ratchada Hotel
Guest User
Superior Room 2 Single Beds
Stayed in Jan 2026
Family
34 review
10/10
Outstanding
Posted on Feb 24, 2026
Good location and service mind, we love ❤️ it so much. มีที่จอดรถไม่มากดีที่สุดใช้รถสาธารณะ โรงแรมสวยค่ะ สะอาดข้างนอกห้อง ในห้องยังมีฝุ่นค่ะ ที่พื้นห้องโดยรอบ แต่อุปกรณ์เครื่องใช้สะอาดค่ะ
Response from Property: Dear Valued Guest,Thank you very much for sharing your detailed feedback following your recent stay at Best Western Ratchada Hotel.We are truly delighted to know that you loved our location, service-minded team, and the overall design of the hotel. Your kind words mean a great deal to us and serve as great encouragement for our team to continue delivering warm and attentive hospitality.We also sincerely appreciate your constructive comments regarding the dust on the floor in your room. Please accept our apologies for this oversight. While we are pleased that you found the amenities and equipment clean, your feedback has been shared with our housekeeping team to ensure even greater attention to detail moving forward.Regarding parking, we understand that space is limited and thank you for your understanding. For easy access to and from the hotel, guests may use public transportation such as local metered taxis, ride-hailing services, or the MRT subway. With Phra Ram 9 MRT Station located nearby, traveling around Bangkok is simple and convenient.Thank you once again for your valuable feedback and support. We truly hope to welcome you back to Best Western Ratchada Hotel for an even more enjoyable stay in the future.Warm regards,Best Western Ratchada Hotel
獨來獨往
Superior Room 1 King Bed
Stayed in Jan 2026
Solo traveler
11 review
8.5/10
Very good
Posted on Apr 13, 2026
It's a bit tired by walking to MTR every day as it was over 1.5 km. It would be great if the hotel had a shuttle bus. The room was small but clean, you get what you need. There are some tuck shops and small message parlor available if you just want to have a simple and quick relaxation. Nevertheless, it is quite easy to explore Bangkok by 2 kinds of subway transport. Taking the tourist boat to get around some attraction places were also easy. Overall, it was a nice short trip in Bangkok.
6/7
Zhuxiaoxi
Superior Room 1 King Bed
Stayed in Jan 2026
Family
5 review
10/10
Outstanding
Posted on Apr 12, 2026
I seriously didn't expect this hotel to be such great value for money! It's located right behind the Chinese Embassy in Thailand, has a swimming pool, and the rooms are clean. The fridge has both a freezer and a chiller, and there's even a microwave in the room! The overall room space isn't huge, but it's incredibly well-equipped, like a tiny house with everything you need. Staying on the side facing the embassy is very quiet. Even the pool-side rooms are much quieter than any guesthouse I've stayed in before. Bangkok's motorbikes are incredibly noisy and annoying. The staff are also very friendly. If you're staying for multiple nights, you'll need to call and arrange cleaning with the front desk, and the cleaning ladies are very diligent. The area downstairs is a bit older, but completely safe! There's a Lotus supermarket about a 7-8 minute walk away, and a subway station about 10 minutes away.
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Anonymous User
Family Room 4 Single Beds
Stayed in Jan 2026
Family
6 review
10/10
Outstanding
Posted on Feb 25, 2026
Excellent stay! Clean rooms, great service, and perfect location. Highly recommended!
Response from Property: Dear Valued Guest,Thank you very much for your wonderful feedback regarding your recent stay at Best Western Ratchada Hotel.We are truly delighted to know that you had an excellent experience and that our clean rooms, attentive service, and convenient location contributed to an enjoyable stay. Your kind recommendation means a great deal to our entire team.One of the highlights of Best Western Ratchada Hotel is our location. We are set slightly away from the main road, allowing our guests to enjoy a quiet and relaxing atmosphere. At the same time, everything is within easy walking distance — from local dining spots and lively night markets to shopping malls and the nearby Phra Ram 9 MRT Station, making it simple and convenient to explore Bangkok and experience the local lifestyle.Thank you once again for your generous support. We truly look forward to welcoming you back to Best Western Ratchada Hotel for another memorable stay in the near future.Warm regards,Best Western Ratchada Hotel
TK NARONGCHAI
Superior Room 1 King Bed
Stayed in Dec 2025
Solo traveler
49 review
10/10
Outstanding
Posted on Jan 27, 2026
The hotel is beautifully decorated and a great place to stay. The breakfast is good, the staff provides excellent service, and the location is convenient, close to convenience stores.
Response from Property: Dear TK NARONGCHAI,Thank you very much for taking the time to share your kind comments following your recent stay at Best Western Ratchada Hotel. We are truly delighted to know that you enjoyed your overall experience with us. It is wonderful to hear that you appreciated the hotel’s decoration, our facilities, cleanliness, and convenient location. We are especially pleased that you found our breakfast enjoyable and that our team provided excellent service, as guest satisfaction and genuine hospitality are always our top priorities.Your positive feedback is highly motivating for our entire team and encourages us to continue delivering a comfortable and enjoyable stay for all our guests.Thank you once again for choosing Best Western Ratchada Hotel. We sincerely hope to welcome you back again in the near future.Warm regards,Best Western Ratchada Hotel
Guest User
Superior Room 1 King Bed
Stayed in Dec 2025
Couple
1 review
10/10
Outstanding
Posted on Jan 28, 2026
We had a really pleasant stay at this hotel. It was our special honeymoon trip, and the hotel service was exceptional from the very first minute. Thank you so much! We loved that the hotel and our room looked exactly as beautiful as in the photos. Breakfast was delicious, a bit different every day, with a variety of healthy choices. The cleaning service was also excellent. We really liked the area – it’s quiet, yet there are shops, few 7/11, local cafes, massage salons, nice bars, laundry in the front of the hotel, and a big shopping mall nearby. It’s also easy to get to the city by grab or bts. We will definitely come back. Thank you again!
Response from Property: Dear Valued Guest,Thank you very much for sharing such a heartwarming review of your recent stay at Best Western Ratchada Hotel. We are truly honored that you chose to celebrate your special honeymoon with us, and it brings us great joy to know that your experience was exceptional from the very first minute.We are delighted to hear that you found the hotel and your room just as beautiful as pictured, and that our breakfast selection, with its daily variety and healthy options, added to your enjoyment. Your kind words about our housekeeping team and their excellent service are especially appreciated and will certainly be shared with them.We are also glad that our location provided both tranquility and convenience, with nearby shops, cafés, massage salons, bars, and shopping centers, as well as easy access to the city by Grab or Subway.Thank you once again for your generous feedback and for allowing us to be part of such a meaningful trip. We sincerely look forward to welcoming you back for another memorable stay in the future.Best regards,Best Western Ratchada team.
Lingque
Superior Room 2 Single Beds
Stayed in Dec 2025
Family
23 review
6.5/10
Posted on Jan 24, 2026
The location isn't really close to anything, but there are quite a few supermarkets nearby. You have to call every time you need toiletries, and the food options are limited. The soundproofing in the room seems decent, at least it wasn't noisy, but the air conditioning unit is really loud, especially at night!
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Response from Property: Dear Lingque,Thank you for taking the time to share your feedback following your stay at Best Western Ratchada Hotel. We appreciate your ratings and your honest comments, which help us better understand our guests’ experiences.We understand your observations regarding the location and dining options. While our location may not have fully suited your plans, we hope you were able to enjoy the quieter setting along with convenient access to local dining options, shopping malls, night markets, and the nearby Phra Ram 9 MRT station for exploring Bangkok with ease.We also regret any inconvenience caused by the need to request certain in-room amenities and by the air-conditioning noise during the night. Regarding amenities, essential items such as shampoo and body wash are provided as standard, while additional items are available upon request as part of our sustainability efforts. We appreciate your kind understanding. Please be assured that your comments have been shared with the relevant teams for review. We truly value your feedback and hope to have the opportunity to welcome you back to Best Western Ratchada Hotel for a more comfortable and enjoyable stay in the future. Until then, we wish you all the best.Warm regards,Best Western Ratchada Hotel
Anonymous User
Superior Room 2 Single Beds
Stayed in Dec 2025
Business traveler
35 review
10/10
Outstanding
Posted on Jan 21, 2026
Overall, it's a good stay. It's not far from the subway station, and there are plenty of food options nearby. The room is spacious, and the staff are very friendly. The breakfast selection isn't huge, but it's enough. There's a swimming pool on the second floor!
Original textTranslated by Google
Response from Property: Dear Valued Guest,We sincerely appreciate you sharing your feedback and awarding Best Western Ratchada Hotel a perfect score across all areas of your stay.We are delighted to know that you enjoyed our convenient location near the Phra Ram 9 MRT station, the wide variety of nearby dining options, our spacious rooms, and the friendliness of our team. It is also a pleasure to hear that you had the opportunity to enjoy our outdoor saltwater swimming pool.Regarding breakfast, we appreciate your comment and are pleased to know that, while the selection may not be extensive, it met your needs. Your feedback is valuable and supports our ongoing efforts to enhance our offerings.We truly appreciate your kind comments and look forward to welcoming you back to Best Western Ratchada Hotel in the future.Warm regards,Best Western Ratchada Hotel
Guest User
Superior Room 2 Single Beds
Stayed in Dec 2025
Business traveler
6 review
6.7/10
Posted on Jan 15, 2026
It's not right on the main road; you have to walk in a little, but it's not too out of the way, and the environment is quite comfortable. It's relatively close to BigC and the night market, and the metro is also nearby. Most importantly, breakfast is included and pretty good! Thumbs up!
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for choosing Best Western Ratchada Hotel and for taking the time to share your feedback. We are pleased to hear that you enjoyed the relaxed atmosphere and found our location convenient, with nearby shopping options such as Big C Ratchadaphisek and the night market, as well as easy access to two MRT stations - Phra Ram 9 and Thailand Cultural Centre. We are delighted to hear that our breakfast buffet added to your overall enjoyment during your stay. Your comments are truly valued, as they help us better understand our guests’ experiences and identify opportunities to continue improving our services. We sincerely appreciate your feedback and hope to have the opportunity to welcome you back to Best Western Ratchada Hotel again in the future, whenever your travels bring you our way.Warm regards,Best Western Ratchada Hotel
Guest User
Superior Room 1 King Bed
Stayed in Nov 2025
Solo traveler
33 review
9.5/10
Amazing
Posted on Dec 17, 2025
Nice hotel, though the bathroom cleaning could be better. Very colorful local neighborhood. If it’s your first time in Bangkok, it might be a bit too much if you stay here for your whole vacation. But for an adventure and seeing different parts of Bangkok, it’s a good choice I really liked the shower amenities — soap, shower gel, and shampoo — they feel premium, similar to Aesop
Response from Property: Dear Valued Guest,Thank you very much for sharing your thoughtful feedback and for giving Best Western Ratchada Hotel high ratings. We are delighted that you enjoyed our facilities, vegan-friendly shower amenities, and the vibrant local neighborhood with its many dining options, shopping malls, and night markets.We also appreciate your comment regarding bathroom cleaning and will share it with our team to ensure we continue improving our standards. Your kind words about our service are very encouraging and motivate our staff to keep providing a comfortable and enjoyable experience for all our guests.Thank you once again for choosing Best Western Ratchada Hotel. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Best Western Ratchada Hotel
zsjxxx
Superior Room 2 Single Beds
Stayed in Oct 2025
Solo traveler
17 review
10/10
Outstanding
Posted on Dec 4, 2025
The room was quite clean, and the breakfast was great. Facilities: The rooms are relatively new. Environment: It's fairly quiet, no noisy motorcyclists revving their engines. Service: The staff were all very nice, and I had a comfortable stay.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for sharing your wonderful feedback following your recent stay at Best Western Ratchada Hotel.We are delighted to hear that you found your room clean, enjoyed our breakfast buffet, and appreciated our modern facilities and peaceful environment. It is also wonderful to know that our team made a positive impression with their friendliness and attentiveness. Your kind words are truly encouraging for our staff, and we are thrilled that your stay was comfortable and enjoyable.We look forward to welcoming you back to Best Western Ratchada Hotel on your next visit for another pleasant and relaxing stay.Warm regards,Best Western Ratchada Hotel
ZHAOXG
Superior Room 2 Single Beds
Stayed in Oct 2025
Business traveler
351 review
10/10
Outstanding
Posted on Nov 27, 2025
It is a good hotel, nice staff and good breakfast. Front desk lady Tah is very helpful. The only problem is the air condition, still after decoration smells, please keep windows open more. 旁边有个smile按摩,国人千万别去,专门宰人的。别的家的foot massage都300泰铢左右,它家600泰铢,贵不说,按的还很不好。
Response from Property: Dear ZHAOXG,Thank you very much for taking the time to provide such detailed feedback regarding your recent stay at Best Western Ratchada Hotel. We are delighted to hear that overall, you found our hotel to be good, appreciated the nice staff, and enjoyed the good breakfast. It is especially rewarding to know that our front desk colleague, Ms. Fah, was able to assist you and contribute positively to your experience. Your kind words will be shared with her and the team as encouragement to continue providing excellent service.We also appreciate your constructive comments regarding the air conditioning. We regret any inconvenience caused by the lingering smell after decoration and will review this matter with our maintenance team. Your suggestion to keep the windows open more often is very helpful, and we will take this into consideration to improve air circulation and guest comfort.Your feedback is invaluable to us, as it helps us refine our services and facilities to better meet the expectations of our guests. We sincerely hope to welcome you back in the future, where we aim to provide an even more pleasant and seamless stay.Sincere regards,Best Western Ratchada team.