INNSiDE by Meliá Bangkok Sukhumvit Reviews
INNSiDE by Meliá Bangkok Sukhumvit
1472 Sukhumvit Rd, Phra Khanong, Bangkok, ThailandView Hotel Details
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INNSiDE by Meliá Bangkok Sukhumvit Guest Reviews
4.4/5
Very Good
291 review
Verified reviewsLocation4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All Reviews(291)
Positive reviews(275)
Reviews with photos/video(142)
Great swimming pool(50)
Loved the view(35)
Well designed(30)
Convenient for shopping(27)
Average sound insulation(16)
Tasty food(15)
Has an infinity pool(13)
Great location(10)
Negative reviews(16)
Yvonne Cheng
The INNSiDE Room King
Stayed in Jun 2024
Couples
3 review
Great
Posted on Jun 18, 2024
Rooftop pool with stunning view. The hotel is a modern and minimalist design. Location is superb, except we are not able to directly cross the road to opposite streets 7-11 & massage area. Lotuss is just next 1 min away, and bts station is 2 mins away.
Cons: The toilet is quite small
Response from Property: Yvonne Cheng,Thank you very much for taking your time to write a review of your recent stay at INNSiDE Bangkok.We are extremely glad that you had a terrific experiences in our hotel and relished various components of the property especially the rooftop pool, hotel design, and location. This is totally rewarding and encouraging. We sincerely look forward to welcoming you again.From all of us at INNSiDE Bangkok
Hailey99
The INNSiDE Room Twin
Stayed in May 2024
Friends
15 review
Very Good
Posted on May 21, 2024
Not the best location, kind of far from the attractions
But great and unique hotel
The sink is located in the middle of the room which is unique but also kind of uncomfortable
Response from Property: Hi Khun Hailey99,Thank you very much for taking your time to write a review of your recent stay at INNSiDE Bangkok.It was a pleasure to welcome you recently and we are delighted to learn that you had a great experience with us and enjoyed our accommodations. Besides, we regret to hear that our location and washbasin location in room didn't meet your expectations.We truly hope that we would have another opportunity to welcome you again.From all of us at INNSiDE Bangkok
Anonymous User
The INNSiDE Room King
Stayed in Jun 2024
Other
2 review
Posted on Jun 2, 2024
Very small room, not trustable and poor service!
Not recommend.
Response from Property: Warm greetings from INNSiDE Bangkok and thank you very much for taking time in providing your feedback.We are terribly sorry for any disturbance and disappointment you have encountered during your recent stay with us. Please kindly contact us directly at your convenience thus we could learn details and review for improvement accordingly.We truly hope to have another opportunity to welcome you back and be able to show you our improvement.Kind regards,Kraisorn C.Front Office & Guest Experience Manager
Guest User
The INNSiDE Room Twin
Stayed in Apr 2024
Couples
3 review
Outstanding
Posted on Apr 5, 2024
Great value with great service (especially the lobby and transport team who helped us with a troublesome GRAB situation). Great view from the rooftop bar!
Response from Property: Warm greetings from INNSiDE Bangkok and thank you very much for taking your time to share with us your feedback.We are very happy to hear that you stay was amazing and our team especially the lobby and transport team could assisted you very well. We have passed your nice note to them and they are very happy to hear it from you.Please come and visit us again soon.From INNSiDE Bangkok team
Suhana1987
The INNSiDE Room Twin
Stayed in Mar 2024
Solo travelers
19 review
Outstanding
Posted on Mar 17, 2024
Hotel is superb, design is so unique and nice. Staff was good with very excellent services.variation of dishes to choose for the breakfast buffet, but I got not enough time to try their lunch or dinner buffet.🤟🤟🤟
Response from Property: Hi Khun Suhana1987,Thank you very much for your stay with us at INNSiDE Bangkok.The team is very happy to hear such positive feedback from you. Thank you for highlighting the hotel design, excellent service, and amazing breakfast.Please make sure you stay longer next time so you could also try our lunch and dinner and we can't wait to welcome you back.From all of us at INNSiDE Bangkok
Dorothy Sun
The INNSiDE Room King
Stayed in Feb 2024
Couples
2 review
Amazing
Posted on Feb 25, 2024
The rooms were thoughtfully designed with a focus on simplicity and functionality. The sleek furnishings and clean lines perfectly complemented the overall aesthetic.
With convenient amenities like a nearby pharmacy, rejuvenating massages, and a variety of street food options, it catered to both my practical needs and desire for a memorable stay. I would highly recommend this hotel to anyone seeking a stylish retreat with easy access to local attractions and services.
Response from Property: Hi Khun Dorothy,Thank you very much for taking your time to write a review of your recent stay at INNSiDE Bangkok.We are extremely glad that you had a terrific experiences in our hotel and relished every components of the property. Thank you for highlighting the hotel design and location. Moreover, thank you for highly recommending us.We can't wait to welcome you back.From all of us at INNSiDE Bangkok
Guest User
The INNSiDE Room
Stayed in Mar 2024
Couples
2 review
Posted on Apr 8, 2024
small toilet, wash basin in the middle of the room waste of space n blocking
Response from Property: Warm greetings from INNSiDE Bangkok and thank you for your stay with us.We regret to hear that our room and layout didn't meet your expectations. We still hope that we could welcome you again.From INNSiDE Bangkok team
Guest User
The INNSiDE Room King
Stayed in Feb 2024
Friends
3 review
Very Good
Posted on Feb 22, 2024
the bathroom water will split out when u are taking a shower. Toilet is too small, have to do business with the door open. AC is not strong enough especially during day time.
Response from Property: Warm greetings from INNSiDE Bangkok and thank you for your constructive feedback, we value it very much.Please rest assured all these feedback are being addressed to the hotel and the team leaders’ concerned to carefully look into the matter one by one in details for improvement immediately. Thank you once again for the opportunity for us to improve and we hope that we could welcome you again and show you the improvement.From all of us at INNSiDE Bangkok
Guest User
The INNSiDE Room Twin
Stayed in Jan 2024
Friends
8 review
Outstanding
Posted on Jan 27, 2024
The hotel is new, bright and clean. The rooftop pool is nice and you can enjoy sunbath there. Staffs are friendly and helpful. The quality of breakfast buffet is quite good. You can taste local food such as the boat noodles and enjoy western style breakfast.
Response from Property: Warm greetings from INNSiDE Bangkok and thank you for choosing to stay at INNSiDE Bangkok.We are extremely glad that you had a terrific experiences in our hotel and relished various components of the property as well as acquired exceptional services from our proficient colleagues. This is totally rewarding and encouraging. We will continue to retain our constant task to ensure our guests leave with lasting and valuable memories.Please come visit us again soon.From INNSiDE Bangkok team
Guest User
The INNSiDE Room
Stayed in Apr 2024
Solo travelers
2 review
Amazing
Posted on Apr 14, 2024
Good, just that the Aircon is not cold enough.
Response from Property: Warm greetings from INNSiDE Bangkok and thank you very much for your stayWe are glad that your overall stay experience was great while we would like to apologize for the air conditioner issue. We will rectify immediately.We hope that we could welcome you again soon.From INNSiDE Bangkok team
Ls Siu
The INNSiDE Connecting Room
Stayed in Jan 2024
Family
2 review
Posted on Jan 18, 2024
The services at the restaurant and the counter is excellent. The breakfast is good. Location is good too as there are supermarkets and food mall nearby. BTS station is really close, within walking distance. Need to mention on the great view at the restaurant and lobby. One point like to improve could be the services at the pool. Once there is no towels at the pool and there is no one to take care of towels lying around the pool side. The air conditioner switch adjustment needs some skills too.
Response from Property: Hi Khun Ls Siu,Thank you very much for your stay and the feedback you have given.We are totally glad to hear that you were pleased with the service at The Front Desk and the restaurant. Your compliment on the breakfast, location, and view are also received with sincere appreciation. While we would like to take this opportunity to apologize for the shortcomings you experienced at the pool and temperature adjustment in room. Please rest assure that we will look into them for improvement immediately.We hope that we could welcome you again soon.From INNSiDE Bangkok team
Guest User
The INNSiDE Room Twin
Stayed in Jan 2024
Friends
1 review
Outstanding
Posted on Jan 7, 2024
The hotel environment is very good, the staff are very friendly and the service is very good. Very close to BTS and convenient transport. I don't know if it was because of our birthday, but the hotel staff upgraded our room and gave us a small gift. The view is great too!
Response from Property: Warm greetings from INNSiDE Bangkok and thank you for sharing your admirably experience with us.Happy birthday to you once again and the team wish you everyday filled with a lot of love and happiness. Yes, those small gift from our team. Your gracious feedback about our team is received with sincere appreciation and our colleagues are thrilled to know that you admired our excellent services. This is truly rewarding and we already look forward to welcoming to again.From INNSiDE Bangkok team
Kaylen Toh
The Townhouse City View
Stayed in Dec 2023
Other
9 review
Outstanding
Posted on Dec 11, 2023
Stylish and modern hotel located just minutes away from BTS (On Nut station), making traveling to other places very convenient. The room was clean and well-designed; tremendously impressed with it! Daily breakfast at the restaurant also came with a wide variety of food to kick-start the day. Not to mention their gorgeous pool on the highest floor! Hotel staff were friendly and helpful. We only hoped they could be more prompt in sending the luggages to us in the room. It was, nevertheless, a fantastic stay and I'd definitely be back again :)
6/9
Response from Property: Hi Khun Anyway,Warm greetings from INNSiDE Bangkok and thank you very much for your stay.The team is totally thrilled to hear that you had wonderful stay with us enjoying services, breakfast, facilities and convenient location. While we would like to apologize for the delay in the luggage assistance. I will personally look into it and improve it immediately.We hope that we would have another opportunity to welcome you back and show you our improvement and dedication for excellence.Kind regards,Kraisorn C.Front Office & Guest Experience Manager
Stilly Goh
The INNSiDE Room King
Stayed in Nov 2023
Family
8 review
Great
Posted on Dec 7, 2023
This is a newly renovated hotel. I love their interior design. But the room is way too small. I got difficulty with putting my skin care bottles and kid stroller. It’s good for just couple stay without shopping. Breakfast is simple we eat same dishes for continuously 4 days. Hope the kitchen can do more variety on dishes.
Response from Property: Hi Khun Stilly,Thank you very much for staying at INNSiDE Bangkok.It was our pleasure to welcome you recently and we are delighted that we have met your overall expectation. We also very much value your feedback about the breakfast variety and rotation. Our Executive Chef will review and improve immediately.We hope to welcome you again soon.Kind regards,Kraisorn C.Front Office & Guest experience Manager
puddingwing
The INNSiDE Room King
Stayed in Nov 2023
Couples
2 review
Posted on Dec 14, 2023
A little bit far from city centre but still quite near to a metro station. With a mega supermarket nearby. Good CP value.
Response from Property: Hi Khun puddingwing,Thank you very much for taking time in providing your feedback.It is only through feedback from guests such as yours that it is possible for our team to measure where we truly are with service and product. The team dedicate to do more and do better. We can't thank you enough for letting us know about your stay and we hope that we could welcome you again. From INNSiDE Bangkok entire team
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