First off, there's a major flaw with the hotel: it seems most rooms, except for corner ones, are connecting rooms. This results in terrible soundproofing. You can clearly hear if your neighbors speak even a little loudly. On the first night, I was woken up at 2 AM by the sounds of the couple next door. When I went to the front desk the next day to switch rooms, I was met with eye rolls and impatience. Then, the room change itself was a hassle with all sorts of procedures and time restrictions; I couldn't move to a new room until 2 PM, even though rooms were clearly available.
My second issue is with the bathroom. The shower has no door or curtain to prevent water from splashing out. This means every time you take a shower, the bathroom floor will be completely flooded. Your towel will also be soaking wet. The sink design is also a disaster; water splashes out every time you turn on the faucet.
My third and biggest issue is the absolutely, incredibly, exceptionally poor service. I specifically want to call out the young, slightly overweight female front desk staff with a ponytail. She gave me constant eye rolls and showed extreme impatience. I don't know what her problem was. When I was changing rooms, she was sighing and rolling her eyes, and she was giving me side-eye even when I was just checking in.
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