88 Charat Wiang Rd, Silom, Bang Rak, Bangkok, 10500, ThailandView hotel details
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Guest Reviews of The Grand Sathorn
8.5/10
Very good
419 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.1
Service8.7
Cleanliness8.4
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All reviews(419)
Positive reviews(393)
Reviews with photos/video(141)
Large rooms(88)
Clean pool(79)
Great swimming pool(79)
Loved the view(17)
Tasty food(16)
Convenient for shopping(16)
Friendly front desk staff(12)
Located downtown(8)
Negative reviews(26)
Lady Andriana
Deluxe Room
Stayed in Apr 2026
Solo traveler
6 reviews
9.5/10
Amazing
Posted on Jun 2, 2026
The room is big and have a lot of space to share with your friends or family and the location is in the city also 7-11 is walkable and all staffs are very friendly and welcoming.
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Anonymous User
Deluxe Room
Stayed in Apr 2026
Traveling with friends
19 reviews
8.0/10
Very good
Posted on May 11, 2026
This apartment is fantastic! The room is clean and cozy, with all the necessary appliances. The host is very welcoming, and the surrounding area has great amenities and convenient transportation. I felt so comfortable and secure during my stay, and the value for money is exceptional! Highly recommend.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Guest User
Deluxe Room
Stayed in Mar 2026
Solo traveler
10 reviews
10/10
Outstanding
Posted on Apr 26, 2026
The room is spacious, I love their breakfast and the staff are so humble and friendly.
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Valerie_Tang
Deluxe Room
Stayed in Dec 2025
Traveling with friends
15 reviews
9.0/10
Great
Posted on Jan 21, 2026
Big spacious room to put luggage.
Near BTS and attraction, convenient to other places.
Like the local food near hotel.
Relaxing at swimming pool too
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Ismadi Bin Ismail
Deluxe Room
Stayed in Mar 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Apr 16, 2026
Very good travel i like
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Aztec Russ
Deluxe Room
Stayed in Nov 2025
Solo traveler
10 reviews
7.0/10
Posted on Dec 7, 2025
This is an economy hotel. Not a great location but close enough to the river for a cheap taxi ride. Breakfast is OK. Pool is OK. There is no restaurant and all food is microwaved. This place is nothing special.
Response from Property: Dear Guest,Thank you for your comments. We'd like to see that you are satisfied with your stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours sincerely, The Management Team
MAUNG MAUNG WIN
Deluxe Room
Stayed in Dec 2025
Couple
40 reviews
10/10
Outstanding
Posted on Jan 31, 2026
Hotel service is very good, near hotel so many good restaurants
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Wilfred L
Deluxe Room
Stayed in Oct 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Nov 26, 2025
It was an excellent hotel, the staff were friendly and efficient, the food was great, the rooms were clean and spacious, i highly recommend this hotel
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Guest User
Junior Suite
Stayed in Jan 2026
Couple
1 reviews
10/10
Outstanding
Posted on Feb 16, 2026
Room is huge, breakfast is good, pool is nice
Response from Property: Dear Guest,Thank you for your comments. We'd like to see that you are satisfied with your stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again! Yours sincerely, The Management Team
Onnuma Vechmaneekorn
Deluxe Room
Stayed in Sep 2025
Couple
17 reviews
9.0/10
Great
Posted on Nov 1, 2025
Hotel in really good location of Bangrak which heart of street food. But room smell a bit oldie but all good
Response from Property: Dear Guest, Thank you for your comments. We'd like to see that you are satisfied with your stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!Yours sincerely,The Management Team
Guest User
Deluxe Room
Stayed in Sep 2025
Couple
4 reviews
5.5/10
Posted on Jan 16, 2026
We stayed at Grand Sathorn Hotel as a couple. At first, we were quite happy with the hotel, everything seemed fine and the overall impression was positive.
Unfortunately, our experience changed when we found a cockroach in our room, which was quite unpleasant. Later, very noisy neighbors moved in next door. They were extremely loud, constantly stomping and moving furniture, which made it very difficult to sleep.
We tried to resolve the issue with the staff, but unfortunately nothing could be done about the noise. Eventually, we were moved to another room. While it was quieter and better than dealing with the constant noise, the new room did not fully meet our expectations. The view from the window was not very good, and that was important to us.
Overall, the stay was okay, but not great. Some aspects were fine, but the issues we faced definitely affected our experience.
Response from Property: Dear Guest, Thank you for staying with us and thank you for your comment. We do apologize for any inconvenience caused. We passed on your comment to our related Department Head to resolve it immediately. Hope that you give us another chance and stay with us in the future. The smile and enthusiasm to welcome you are already prepared. Best regards.Front Office Manager
Yangmumu98
Deluxe Room
Stayed in Mar 2026
Couple
45 reviews
8.7/10
Very good
Posted on Apr 16, 2026
Huge thanks to the hotel staff for their patience and politeness. We arrived around 10 PM Bangkok time, but the staff were incredibly polite and helpful with their explanations – the service was truly outstanding.
The room had a bathtub, but the decor felt quite dated. Overall, it seems more suited for business travelers, and the room itself was spacious enough.
The pool is on the 9th floor; you need to take the elevator to the 8th floor and then walk up to the 9th. The pool isn't very deep, and there's a shower in the corner for rinsing off. It was quite clean. This is an honest review.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Guest User
Deluxe Room
Stayed in Mar 2026
Business traveler
1 reviews
3.5/10
Posted on Apr 13, 2026
Hotels like this should be delisted from Trip.com because the room and hotel looks NOTHING like the pics
It almost felt like a scam where the hotel looks like a rundown place, with really old furnitures and toilets, and a strong smell in the room.
I regretted staying here. Dont believe the reviews and the stars. If you stayed here, you will 101% regret it
Response from Property: Dear Guest,Thank you for taking the time to rate and review us. Your comments have been contributed to and shared with our teams. We have taken the guest's feedback seriously to keep improving our facilities & services. So, we are deeply sorry for any inconvenience that may have caused. We look forward to welcoming you back to The Grand Sathorn HotelBest regards, Management Team
Laigemaguizu
Deluxe Room
Stayed in Aug 2025
Traveling with friends
72 reviews
9.7/10
Amazing
Posted on Oct 4, 2025
Hygiene: Good, the room was clean.
Environment: Convenient for dining, with a variety of street food stalls and Chinese restaurants at reasonable prices.
Service: The front desk staff were very helpful.
Facilities: The shower water temperature was difficult to adjust, making it hard to maintain a comfortable temperature.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for choosing The Grand Sathorn for your recent stay in Bangkok and very much appreciated for your valued review. We were delighted to read you enjoyed the stay and you were happy with the staff services and facilities. We wish you to have a wonderful and amazing time on your next trip. Yours sincerely, Management Team
Shaden H
Deluxe Room
Stayed in Aug 2025
Solo traveler
26 reviews
7.0/10
Posted on Oct 3, 2025
It's a very very very very old stars hotel. Everything needs a major upgrade. Good location to access 2 BTS stations, good market around. Just, way tooooooooooo old.
Response from Property: Dear Guest, Thank you for your comments. We'd like to see that you are satisfied with your stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!Yours sincerely,The Management Team