VIE Hotel Bangkok, MGallery Hotel Collection Reviews

Response from Property: Dear Our Valued Guest,Thank you very much for sharing your wonderful feedback.We are delighted to hear that you were very satisfied with your stay and enjoyed our friendly service, delicious breakfast (especially the sushi!), as well as the spacious and comfortable room. It is also great to know that you appreciated our pool and bright, roomy gym.We truly look forward to welcoming you back to VIE Hotel Bangkok – MGallery again in the near future.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Khun babyface-1988,Thank you very much for taking the time to share your detailed feedback with us.We are pleased to hear that you enjoyed our pool area, excellent service, good breakfast, and our convenient location close to the shopping malls. Your high recommendation of our service truly means a lot to us.At the same time, we appreciate your comments regarding the hotel’s condition and the shuttle bus information. Your feedback is valuable and will be shared with our team to improve communication and continue enhancing our facilities for an even better guest experience.Thank you once again for your kind support. We look forward to welcoming you back again in the future.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Our Valued Guest,Thank you very much for your wonderful review.We are delighted to hear that you enjoyed your Christmas stay with us and appreciated the festive touches, including the drinks and Christmas keychain. It is also great to know that you found the room spacious, the Smart TV and bathtub enjoyable, and the beds and air conditioning comfortable.Thank you for choosing VIE Hotel Bangkok, and we look forward to welcoming you back for another memorable stay!Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Our Valued Guest,Thank you very much for your kind review.We are delighted to hear that you enjoyed the cleanliness, pleasant ambiance, and friendly service at VIE Hotel Bangkok. We also appreciate your comment regarding the pillow firmness, and our team will be happy to provide firmer pillow options for your next stay.It is wonderful to know that you enjoyed our hourly tuk-tuk service to the major department stores as well. We look forward to welcoming you back for another awesome stay!Warm regards,Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Tabi314,Thank you very much for sharing your detailed feedback.We are pleased to hear that you appreciated our friendly staff, spacious room, tasty breakfast, and festive Christmas decorations. At the same time, we are truly concerned to learn about your experience with the slippery bathroom floor and sincerely apologize for the discomfort and worry this caused.Your safety is our top priority, and your comments have been immediately shared with our engineering and housekeeping teams to review the bathroom flooring and implement additional safety measures. We also appreciate your remarks regarding the absence of Type-C charging ports and the breakfast variety, which have been forwarded to our management for future improvement.Thank you again for your valuable feedback. We regret that your stay did not fully meet your expectations and hope to have the opportunity to welcome you back in the future under improved conditions.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear yuri zhu,Along with the team of VIE Hotel Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok.Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel.Please do not hesitate to come back and visit us again next time you are in Bangkok.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear ilovecoffeebreaks,Thank you for sharing your feedback with us.We are glad to hear that you enjoyed our boutique hotel, amenities such as the pool, gym, and spa, and our convenient location near the BTS. At the same time, we sincerely apologize for the incident with your room door. Please be assured that our housekeeping team follows strict standard operating procedures, and we will review this matter carefully to ensure that guest security and privacy are always maintained.We truly appreciate your comments, which help us improve, and we hope to have the opportunity to welcome you back for a safer and more enjoyable stay in the future.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Preppy Traveller,Thank you very much for your kind review.We are delighted to hear that you enjoyed the spacious room, the comfortable large bed, and our excellent breakfast. Your positive feedback truly means a lot to us.We would be absolutely delighted to welcome you back again and look forward to hosting you on your next visit.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Our Valued Guest,Along with the team of VIE Hotel Bangkok, I would like to thank you for staying at our hotel on your recent visit to Bangkok.Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel.Please do not hesitate to come back and visit us again next time you are in Bangkok.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Our Valued Guest,Thank you very much for sharing your experience with us.We are delighted to hear that you appreciated the elegant exterior, spacious room, and our convenient location near the BTS, Siam shopping district, and the Airport Rail Link. We are also pleased that you found our team enthusiastic and welcoming.At the same time, we appreciate your comment regarding some facilities appearing dated. Your feedback has been shared with our management team as we continue to improve our product and guest experience.We hope to have the opportunity to welcome you back to VIE Hotel Bangkok – MGallery again in the future.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Coie Lee,Thank you for sharing your feedback. We sincerely apologize for the initial room assignment, the missing hair dryer, and the issue with the bathroom socket. Your comments have been shared with our team for immediate review and improvement.We’re glad to hear that our staff provided friendly and attentive service, and we appreciate your understanding. We hope to have the opportunity to welcome you back for a smoother and more enjoyable stay in the future.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear boywithbaggage,Thank you for your kind review. We’re delighted to hear that you found the hotel beautiful and appreciated our convenient location with easy access to the BTS trains.A special thank you for recognizing Ginny at the front desk. We’re pleased to know she made your check-in and check-out experience smooth and welcoming, and we will be sure to share your compliments with her.We truly appreciate your feedback and look forward to welcoming you back again soon.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear helloandsmile,Thank you for your wonderful feedback. We are delighted to hear that you felt well taken care of from the moment you arrived, and that you enjoyed the welcome drink, our convenient mobile app, as well as the spacious room and its lovely view.Your kind words truly motivate us, and we look forward to welcoming you back for another five-star stay at VIE Hotel Bangkok.Sincerely, Nunnapas KaewborGuest Experience Manager

Response from Property: Dear Our Valued Guest,Thank you for sharing your kind feedback. We’re delighted that you appreciated our convenient location next to the Skytrain, as well as the spaciousness and cleanliness of your room. We appreciate your comment regarding the room’s appearance and are continuously enhancing our facilities to ensure our guests’ utmost comfort. We look forward to welcoming you back for another pleasant stay soon.Sincerely, Nunnapas KaewborGuest Experience Manager