Zenith Sukhumvit Hotel Reviews

People who do not speak foreign languages can still comfortably travel with their families to receive medical services. We stayed at the nearest hotel to the hospital, and it was truly excellent. The service was very friendly, the environment was clean and well-maintained, and the staff were polite and welcoming. Countries with well-developed tourism are truly comfortable, safe, and convenient for visitors

The hotel is old, and is situated in a very busy street. The bedsheets were dirty when we arrived but then they changed after we called the reception. Good breakfast with fresh omelette and fruits and halal food. Good location near BTS. There is good spa.

Great stay, lovely staff , so much choice for breakfast. Food at the restaurant is also good. I especially like that the hotel allows long term baggage storage.

Perfect Hotel with a nice roof top Pool and a beautiful view. Only 350m from metro station and 200m from party areal.

Very best hotel thats why when i come to thailand i always stay at this hotel only and also my fav hotel

Everything is good

The room is nice and spacious , excellent nearby the main tourist site . Staff is friendly and helpful.

Dear Management Team, I am writing to formally express my dissatisfaction with the service and multiple operational issues I experienced during my recent stay. I checked in at 2:00 PM and immediately noticed that the air conditioning in my room was not functioning. I contacted reception and was informed that I would need to wait one hour; however, no one arrived during that time. I had to call reception again before an engineer was finally sent. Despite spending a considerable amount of time attempting to fix the issue, the air conditioning remained unresolved. At check-in, I had specifically requested a non-smoking king room, yet I was assigned a smoking room. This required additional room changes and further inconvenience on an already frustrating day. After contacting reception again regarding the air conditioning, I was only informed at 7:00 PM that I would need to change rooms. This resulted in a significant waste of my time throughout the afternoon. Later in the evening, when I went to collect my belongings and access the new room, the key card did not work. A receptionist accompanied me to the room, but even then, the door could not be opened using the reception key card. Only the housekeeping key was able to open the door. Following this, staff attempted to resolve the issue by issuing new key cards and returning to the room approximately 5-6 times. These repeated interruptions made me feel extremely uncomfortable. At 10:20 PM, I received a call from reception informing me that an engineer would need to come and change the door system, and I was asked to decide when this should take place. Due to these ongoing issues, it was impossible for me to relax or enjoy my evening. To further add to this experience, at check-out I was presented with a restaurant charge on my bill for items that we did not consume. This error is highly unprofessional and unacceptable, particularly given the numerous issues already encountered during my stay. The repeated technical failures, poor coordination, incorrect room allocation, billing mistakes, and constant interruptions reflect an unacceptable level of service and significantly disrupted my stay. I expect this matter to be taken seriously as well as a clear explanation of how such issues will be prevented in the future.

Cleaned room, location is 10mins walk from Nana station (BTS). Breakfast staffs & staffs are good. Got upgraded to a bigger room. Keep up the good work

Good place

1,About food ,Breakfast is good I eat only breakfast 2,about amenits No have socket around a ded No teeth brush and comb

Great location, friendly staff, excellent breakfast, very good fitness room. Very quiet even it’s near a high traffic area. I’d  recommend it to any kind of travelers including families.

Excellent hotel staff, every one is very caring. Ideal for muslims as food is halal and even prayer mats are provided. Close the Bumrungrad and lots of halal restaurants and shopping.

It’s located in the central location close to a hospital, so that’s great. Customer service wasn’t too great. We asked for toothbrushes and they forgot to bring them. Also, they accidentally put us in a room that was already occupied, so we had to ask for a room change.