Romance Hotel Sukhumvit 97

It is my 2nd time staying here. What I love about this hotel is the cleanliness and how polite staff are. Maybe they can branch out closer to tourist spots! 👍 And rooms are spacious!

I felt the front desk was professional. They marketed halloween goodies. I did not like that they did not have a door sign. It could be that they forgot one in the room. Clean I gave a 4 because the bathroom looked old but they do clean. I believe they might be short staff. Could be wrong. The morning swim, maybe the water not kept well at 8am but don’t get me wrong, I paid dirt cheap for my stay. To get a pool for that price wow but I do feel I should have something to park my bag in. Good sizeable safe in the room and maybe the lack of a table beside the bed was because the room I paid was low. You do see it in their photos. They have plenty of roof top to at least double the current gym size. There is potential and people with family or preferably to be in an area quiet can consider this place. There is a mall one station south and north to fill your needs. Nice entrance to the hotel. Maybe a better paint job in my room.

Unhappy about drinking water bottles they didn't not provide water bottles for the checkout day. Poor hospitality

Nice hotel, helpful staff, good location. Only two negative points, balcony small and can easily hear noise from next rooms. Having said that very good value

Nice hotel at sukhumvit, need to go for a 5-min walk to reach bts station. A lot of people at our last stay here (compared to two years ago at nov).

One of the best hotels with Rooftop pool and great view over the city. Located near a BTS stop, all sorts of shops and services around Staff was very kind and helpful Hotel is very clean Towels and water provided

rather far from center but close to mrt. good pool and breakfast. old rooms

Pros: The hotel is conveniently located, just a short walk from the BTS, making it very easy to access. I arrived earlier than the posted check-in time and was offered the option to check in early in exchange for a 5-star Google review. My room met all expectations and was equipped with everything as advertised, providing a fairly comfortable stay. The staff were friendly and welcoming. Cons: Unfortunately, there were a few issues that affected my experience. The lock on the sliding balcony door was broken, and despite notifying reception within an hour of checking in, it wasn’t fixed during my 4-night stay. I was informed that repairs couldn’t be completed until the following day, but the issue was still unresolved when I checked out. Additionally, one of the main reasons I chose this hotel was due to the gym facilities, which looked excellent in the online photos. However, I encountered several problems during my stay: the air conditioning in the gym wasn’t functioning properly, making it uncomfortably hot, and about 50% of the equipment was out of order, with signs indicating that parts were on the way but had not yet arrived. Final Thoughts: While the hotel had many positive aspects, the unresolved maintenance issues were disappointing. If the broken items were repaired and the gym was properly maintained, I would consider staying here again in the future. Unfortunately, my experience this time didn’t meet my expectations.