Guest User
October 23, 2023
I have traveled to many countries, and this is the first time in my life that I have encountered such a terrible hotel. The person at the front desk spoke *****, and I was shocked at first, thinking I had encountered a shady store. She doesn't speak much English, so she didn't listen if I asked her to use a translation software on her mobile phone, and she couldn't communicate at all. Slippers are compulsory when entering the door. During check-in, she used her mobile phone to take pictures of my passport and visa pages, and also of my children, but I refused. She went crazy and tried to take away my child's passport, saying "beep babbling", which was so rude. Later, I contacted the booking platform. After coordination, they did not need to take a photo of my child's passport and allowed me to check in. However, considering her series of behaviors, I left and found another hotel, and the money was not refunded.
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