Guest Reviews of The Key Premier Hotel Sukhumvit Bangkok
9.0/10
Great
918 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.8
Service9.1
Cleanliness9.2
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All reviews(918)
Positive reviews(895)
Reviews with photos/video(201)
Convenient location(148)
Clean pool(129)
Great swimming pool(129)
Quiet & comfortable(103)
Easy to get around(75)
Located downtown(29)
Tasty food(21)
Stayed multiple times(17)
Negative reviews(23)
Jenny 林
Deluxe Twin Room
Stayed in Jul 2026
Family
7 reviews
10/10
Outstanding
Posted on Aug 17, 2026
The room was very clean, and the sheets were super comfortable. The entire hallway always smelled nice. The front desk staff were very friendly, and the breakfast was decent, with a chef who makes omelets for you.
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Response from Property: Dear Jenny,Thank you very much for your outstanding review and for giving us a perfect 10/10 rating!We are delighted to hear that you enjoyed the cleanliness and comfort of your room, especially the comfortable bed linens and pleasant atmosphere throughout the hotel. It is also wonderful to know that our friendly Front Desk team made a positive impression on you.We are pleased that you enjoyed our breakfast as well, and we hope our freshly prepared omelets added a little something special to your morning.Your kind feedback means a lot to our entire team. We look forward to welcoming you back to The Key Premier Hotel Sukhumvit for another outstanding stay!Kind regards,The Management Team
Guest User
Deluxe King Room
Stayed in Jun 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Aug 2, 2026
Great location. Very close to Nana BtS station but quited at night. Breakfast is alright with option for freshly made omelets. Rooftop pool is perfect to relax after a long day sightseeing. Would come back.
Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your wonderful review and for your excellent rating.We are delighted to hear that you enjoyed our convenient location, just a short walk from BTS Nana Station, while still appreciating the peaceful atmosphere in the evening. It is also wonderful to know that you enjoyed our breakfast, especially the freshly prepared omelets, and found our rooftop pool to be the perfect place to relax after a day of sightseeing.Your kind comments are greatly appreciated, and we are especially pleased to know that you would choose to stay with us again. We look forward to welcoming you back to The Key Premier Hotel Sukhumvit Bangkok for another memorable stay.Warm regards,The Management Team
Sickyhead
Deluxe King Room
Stayed in Jun 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jul 27, 2026
I had a wonderful stay at Key Premier Sukhumvit Hotel. The highlight was definitely the incredibly friendly and welcoming staff, who went above and beyond to make me feel comfortable throughout my stay.
The hotel is exceptionally clean, with well-maintained rooms and facilities that made the experience even more enjoyable. Despite being conveniently located, the hotel is situated in a quiet area, making it the perfect place to relax and unwind after a busy day exploring Bangkok.
I highly recommend Key Premier Sukhumvit Hotel to anyone looking for excellent service, spotless facilities, and a peaceful stay. I would gladly return on my next visit.
Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and for awarding us perfect scores across all categories.We are truly delighted to hear that you had such a wonderful stay at The Key Premier Hotel Sukhumvit Bangkok. Your kind words about our team mean a great deal to us. Providing warm, friendly, and attentive service is at the heart of what we do, and we are thrilled to know that our staff made you feel welcome and comfortable throughout your stay. Your compliments will certainly be shared with the entire team.We are also pleased that you appreciated the cleanliness of our hotel, the well-maintained facilities, and our peaceful location, which allowed you to relax after exploring Bangkok. It is rewarding to know that these aspects contributed to such an enjoyable experience.Thank you for your heartfelt recommendation and for choosing to stay with us. We are honored to know that you would gladly return on your next visit to Bangkok, and we look forward to welcoming you back for another memorable stay.Warm regards,The Management Team
Guessttt
Premier Suite
Stayed in Jun 2026
Traveling with friends
39 reviews
10/10
Outstanding
Posted on Jul 31, 2026
Perfect location! Only 5 minutes walk to Nana bts station, which save your time in traffic jam if taking taxi. 7 eleven shop, CPS coffee shop and restaurants are close by. Hotel was clean and neat, staff was very helpful and friendly. Definitely will stay again.
Response from Property: Dear Kong Fook Shiang,Thank you very much for your outstanding review and for awarding us perfect scores across all categories.We are delighted to hear that you enjoyed our convenient location and found it easy to reach BTS Nana Station within a short walk, making it simple to avoid Bangkok's traffic and explore the city. It is also wonderful to know that the nearby convenience stores, cafés, and restaurants added to the convenience of your stay.We are especially pleased that you found our hotel clean and well maintained, and that our team made your experience even more enjoyable with their friendly and helpful service. Your kind compliments will certainly be shared with everyone as great encouragement.Thank you for your wonderful recommendation. We are truly honored to know that you plan to stay with us again, and we look forward to welcoming you back to The Key Premier Hotel Sukhumvit Bangkok on your next visit.Warm regards,The Management Team
Guest User
Deluxe King Room
Stayed in Jun 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Jul 26, 2026
The location is perfect for getting around, especially being near Nana Station. However, the entrance is next to a bar, which can be a bit off-putting, and the one-way street can make it slightly inconvenient when using services like Grab.
On the other hand, the room condition and facilities are impeccably clean and excellent. The staff were also very friendly, and it was great that we could borrow a scale before checking out.
Just one thing: the mini-fridge performance is terrible. Don't expect anything 'cold'; drinks will only be lukewarm. So, I recommend buying your drinks and beer fresh daily and only putting bottled water in the fridge.
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Response from Property: Dear Valued Guest,Thank you very much for taking the time to share such a detailed review of your recent stay with us.We are delighted to hear that you enjoyed our convenient location near BTS Nana Station, the cleanliness of our rooms and facilities, and the warm hospitality provided by our team. It is especially rewarding to know that our staff were able to assist you by providing a luggage scale before your departure. Your kind compliments will certainly be shared with the entire team.We also appreciate your constructive feedback regarding the surrounding area and the access via the one-way street. While many guests value our central location and easy access to public transportation, we understand that traffic conditions and the nearby nightlife may not be ideal for everyone.Thank you as well for bringing the performance of the in-room refrigerator to our attention. We sincerely apologize that it did not meet your expectations. Your comments have been shared with our Engineering team for inspection and improvement, as guest comfort is always one of our priorities.We truly appreciate your balanced and thoughtful feedback. It was a pleasure having you as our guest, and we look forward to welcoming you back to The Key Premier Hotel Sukhumvit Bangkok for another enjoyable stay.Warm regards,The Management Team
Ming Chuan
Premier Suite
Stayed in Jun 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jul 19, 2026
Nice to stay
Quiet environment
Friendly staff
Clean and comfortable
Will stay again next time if visit Bangkok.
Response from Property: Dear Ming Chuan,Thank you very much for your outstanding review and for awarding us perfect scores across all categories.We are delighted to hear that you enjoyed your stay and appreciated our peaceful environment, clean and comfortable accommodations, and the friendly service provided by our team. Creating a relaxing and welcoming atmosphere for our guests is one of our top priorities, so your kind comments are truly rewarding.We are especially pleased to know that you plan to stay with us again on your next visit to Bangkok. Your trust and recommendation mean a great deal to us.Thank you for choosing The Key Premier Hotel Sukhumvit Bangkok. We look forward to welcoming you back for another memorable stay in the near future.Warm regards,The Management Team
Anonymous User
Deluxe Twin Room
Stayed in Jun 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jul 28, 2026
This was our first time in Bangkok, and we chose this hotel for its convenient location (metro, shops, cafes, and room rates). We were so pleasantly surprised that the hotel was much better than we had imagined. The rooms were cleaned daily, the breakfast was varied and delicious, and the pool was clean and very cozy. The hotel isn't particularly tall, but the view of the city at night is lovely 💔. If we visit again, we'll definitely stay at this hotel.
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Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and for awarding us perfect scores across all categories.We are truly honored that you chose The Key Premier Hotel Sukhumvit Bangkok for your first visit to Bangkok, and we are delighted to hear that your experience exceeded your expectations.It is wonderful to know that you enjoyed our convenient location, comfortable accommodations, daily housekeeping, and the variety of our breakfast. We are also pleased that you found our rooftop pool clean and cozy, and that you were able to enjoy the beautiful city views in the evening. Your kind compliments are greatly appreciated and will be shared with our entire team.The greatest compliment we could receive is knowing that you would choose to stay with us again on your next visit to Bangkok. We sincerely thank you for your recommendation and look forward to welcoming you back for another memorable stay.Warm regards,The Management Team
HUSAM ALTAHIR ALAJEELI
Deluxe King Room
Stayed in Jun 2026
Couple
5 reviews
10/10
Outstanding
Posted on Jul 22, 2026
Very beautiful with a lovely view, comfortable, and very close to restaurants and cafes.
Original textTranslated by Google
Response from Property: Dear HUSAM ALTAHIR ALAJEELI,Thank you very much for your outstanding review and for awarding us perfect scores across all categories.We are delighted to hear that you enjoyed your stay and appreciated our beautiful hotel, the lovely views, and the comfort of our accommodations. It is also wonderful to know that our convenient location, close to a variety of restaurants and cafés, added to your overall experience.Your kind feedback is truly appreciated and serves as great encouragement to our entire team.Thank you for choosing The Key Premier Hotel Sukhumvit Bangkok. We look forward to welcoming you back for another memorable stay in the near future.Warm regards,The Management Team
IvySi
Deluxe Room
Stayed in May 2026
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Jul 6, 2026
The staffs are very polite, friendly and helpful. And thank you so much for your art works, so lovely. 🥰 I enjoyed staying here and having my birthday trip in Bangkok. Khob Khun Ka.
Response from Property: Dear Ivy Si,Thank you very much for your outstanding review and perfect scores across all categories.We are truly delighted to hear that you had such an enjoyable stay and chose to celebrate your birthday with us in Bangkok. It was our pleasure to be part of your special occasion.We are especially grateful for your kind words about our team. Knowing that you found our staff polite, friendly, and helpful means a great deal to us, and we will be delighted to share your compliments with everyone.We are also thrilled that you loved the artwork prepared for your birthday. It brings us great joy to know that this small gesture helped make your celebration even more memorable.Thank you once again for your thoughtful feedback and for choosing The Key Premier Hotel Sukhumvit Bangkok. We wish you a wonderful year ahead and look forward to welcoming you back for another memorable stay.Warm regards,The Management Team
Anonymous User
Deluxe City View Room
Stayed in May 2026
Family
5 reviews
10/10
Outstanding
Posted on Jun 28, 2026
Good hotel with delicious breakfasts. There's a swimming pool on the 7th floor with great views.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores across all categories.We are delighted to hear that you enjoyed your stay and appreciated our delicious breakfast as well as the rooftop swimming pool and its beautiful views. It is wonderful to know that these highlights contributed to your overall experience.Your kind feedback is greatly appreciated and serves as wonderful encouragement to our entire team.Thank you for choosing to stay with us. We look forward to welcoming you back for another memorable stay in the near future.Warm regards,The Management Team
Guest User
Deluxe King Room
Stayed in May 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jun 10, 2026
Excellent hotel, great location, close to the metro. Very clean, rooms are tidied daily. No bugs. Good breakfast. Recommended.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores across all categories.We are truly delighted to hear that you had an excellent stay and enjoyed our convenient location, just a short distance from public transportation. It is wonderful to know that you appreciated the cleanliness of the hotel, the daily housekeeping service, and our breakfast offerings.Your kind recommendation means a great deal to us and serves as wonderful encouragement to our entire team.Thank you for choosing to stay with us. We look forward to welcoming you back again on your next visit to Bangkok.Warm regards,The Management Team
Guest User
Deluxe Twin Room
Stayed in Apr 2026
Traveling with friends
2 reviews
1.7/10
Posted on May 25, 2026
Don't bother with this place. The room was tiny, and the front desk staff were incredibly rigid. I wouldn't recommend it; the service was terrible. For the same price, you can find much better options nearby.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are sorry to learn that your experience did not meet your expectations. We regret that you found the room size unsuitable and that our service fell short of the standard you anticipated.Our team strives to provide professional and courteous service to all guests while ensuring that hotel policies are applied consistently and fairly. Nevertheless, we understand that your experience was disappointing, and we sincerely apologize for any frustration caused.We value all guest feedback, as it helps us identify areas for improvement and enhance the overall guest experience.Thank you once again for sharing your comments, and we wish you pleasant travels ahead.Warm regards,The Management Team
963Anton
Deluxe King Room
Stayed in Apr 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jul 8, 2026
Hello, I stayed at this hotel for 4 days and thoroughly enjoyed it. It's a modern and cozy hotel. The staff is always responsive and polite. There's a rooftop pool and a restaurant with a bar. The hotel is quiet and clean. I highly recommend this hotel.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and perfect scores across all categories.We are truly delighted to hear that you thoroughly enjoyed your four-day stay with us. It is wonderful to know that you found our hotel modern, cozy, quiet, and clean, and that our team’s responsive and courteous service helped make your experience even more enjoyable.We are also pleased that you had the opportunity to enjoy our rooftop pool, restaurant, and bar. It is always rewarding to know that our facilities contributed to a relaxing and memorable stay.Thank you for your generous recommendation and for choosing to stay with us. We sincerely look forward to welcoming you back for another exceptional stay on your next visit to Bangkok.Warm regards,The Management Team
Ali from OC California
Deluxe Room
Stayed in Apr 2026
Solo traveler
34 reviews
9.0/10
Great
Posted on May 26, 2026
The hotel is expeptionaly clean and locatedin in a very quiet location. There are only 2 issues with this hotel, first the walls are papper thin so you can hear your neigbor quiet clearly. Second, in order to get to the hotel you need to walk past a sleazy night bar with the usual middle aged bar workers yelling out, specially ;if you are a male walking alone to the hotel at 10 pm. First time this happens the heckling is cute but it wears off pretty quick.
Over all, i do recomend the hotel due to it’s quiet location and only 2 minutes walk to the Nana BTS.
Response from Property: Dear Ali,Thank you very much for taking the time to share your detailed feedback with us.We are delighted to hear that you appreciated the exceptional cleanliness of the hotel, our quiet location, and the convenience of being just a short walk from Nana BTS Station. Your recommendation is truly appreciated and means a great deal to our team.At the same time, we regret to learn that the sound insulation did not fully meet your expectations. Please accept our apologies for any inconvenience caused by noise from neighboring rooms. Your feedback has been shared with the relevant team for review as we continue working to improve our guest experience.We also understand your comments regarding the surrounding nightlife area. While our hotel is located in a lively and central part of Bangkok with easy access to transportation, restaurants, and entertainment, we appreciate that the atmosphere in certain nearby areas may not suit every traveler’s preference.Thank you once again for your valuable feedback. We are pleased to know that overall you enjoyed your stay and hope to welcome you back again in the future.Warm regards,The Management Team
Guest User
Deluxe Twin Room
Stayed in Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on May 5, 2026
Very close to Nana station, right out of the alley. The room is small but clean, and it's quiet for sleeping. The rooftop pool is amazing. It's just a few minutes' walk to Terminal 21, so shopping is super convenient.
Original textTranslated by Google
Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and for sharing your experience with us.We are delighted to hear that you enjoyed our convenient location near Nana Station and within walking distance to Terminal 21. It is also wonderful to know that you appreciated the cleanliness of the room, the quiet atmosphere for a comfortable sleep, and especially our rooftop pool.Your kind feedback truly means a great deal to our team, and we are very pleased that you had an enjoyable stay with us.We look forward to welcoming you back again in the near future.Warm regards,The Management Team