To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities8.8
Service9.0
Cleanliness9.3
Filter by:
Sort by:
All reviews(885)
Positive reviews(845)
Reviews with photos/video(268)
Convenient for shopping(160)
Easy to get around(122)
Large rooms(71)
Close to metro(35)
Tasty coffee(21)
Strange smell in room(15)
Many dining options(15)
Awesome gym(5)
Negative reviews(40)
Guest User
Deluxe King Room
Stayed in Jul 2026
Family
26 reviews
8.0/10
Very good
Posted on Aug 9, 2026
Transportation & Food are unbeatable, but it lacks a 'vacation' feel.
Pros:
* Excellent location, directly connected to MRT Sam Yan station. You're there as soon as you exit, no worries about sun or rain. Super convenient for trips to Siam or Chatuchak.
* Right next to Chulalongkorn University's food street. Within a 5-minute walk, you'll find Michelin-recommended curry rice, BBQ, desserts. A huge selection for late-night snacks – a foodie's paradise.
* Room space is quite generous, basic amenities are all there, and the price is very reasonable for this area.
Cons:
* No swimming pool. In Bangkok's year-round hot weather, this is a real downside. If you want to cool off in the water, you'll have to go to a nearby gym's paid pool.
* The hotel's overall style is business-oriented and minimalist. The lobby and corridors are dimly lit, lacking a vacation atmosphere.
* Soundproofing is mediocre. You can slightly feel the low-frequency vibrations when MRT trains pass by (higher floors might be better). Light sleepers might want to bring earplugs.
Overall, if your schedule is packed, and you're out early and back late, only looking for a clean, comfortable place to sleep + saving on travel time, Triple Y offers great value for money. However, if you're expecting poolside loungers and a relaxed vacation vibe, skip this one.
Recommended for: Food adventurers, shopping enthusiasts with multiple daily stops, budget-conscious business travelers.
Not suitable for: Families with children who want to swim, couples who enjoy lounging around the hotel.
Original textTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for sharing your feedback. We would like to clarify that Triple Y is a city hotel in central Bangkok, designed primarily for convenience, accessibility, and exploring the city rather than providing a resort-style experience. Therefore, we do not have a swimming pool, as our concept is different from a resort property.Regarding the MRT, we would also like to clarify that the hotel is not directly adjacent to or attached to the MRT tracks, so vibration or noise from passing trains would not normally be expected within the hotel.We appreciate your understanding of our hotel concept and hope to welcome you again.Yours truly,Hotel Manager
La Gia Thuan
Deluxe King Room
Stayed in Jul 2026
Family
6 reviews
10/10
Outstanding
Posted on Aug 7, 2026
This is our second time staying at this hotel. Yesterday was my birthday, and after coming back from a day out, I found that the hotel had prepared a cake for me. It was so heartwarming, thank you! We didn't mention it was my birthday trip when we booked, so it was a pleasant surprise how thoughtful they were.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Guest User
Deluxe King Room
Stayed in Jul 2026
Family
2 reviews
3.7/10
Posted on Aug 11, 2026
This is the first time I've given such a low rating after so many years of booking hotels on Ctrip. This is the most baffling hotel I've ever stayed in. The hotel fined me 2000 Thai Baht, claiming I smoked because there was a 'smell of smoke' in the room. Note, they didn't see any ashtrays or cigarette butts, just an arbitrary 'smell of smoke.' And if you don't admit it, they'll bring in a professional agency to test, and if a smoke smell is detected, they'll fine you 5000… I'm in a foreign country, and there's a language barrier, what can I say? Is this bullying? Can I call the police??? I can only say that Ctrip is generous; they eventually reimbursed me for the fine. Let me review the hotel itself. First, the room had a strange smell, which a child described as 'foot odor.' The room had a window and a balcony door, but they never opened them for ventilation. They probably wished the room smelled so they could fine guests for it. The hotel service was non-existent. Housekeeping was very sloppy. One day they didn't put mineral water in my room, another day they made the bed with the quilt upside down (the foot end at the head of the bed), and there were even ants on the pillow. The hotel offered no apologies, let alone compensation. They only changed the pillowcase the day I found the ants… That's right, they're only keen on fining you, hehe~ Oh, and they'll rush you to check out. Without any prior notice, they'll tell you, 'If you check out after 12 PM, you'll be charged 1000 Thai Baht for the period between 12 PM and 2 PM.' Yes, they are very keen on collecting money… I advise anyone considering this hotel to think about booking elsewhere. In Thailand, where 7-Elevens are everywhere, a 7-Eleven downstairs from the hotel isn't special; which hotel doesn't have a 7-Eleven nearby? The adjacent mall is just a regular small mall; you wouldn't want to spend all your time there. The 'free coffee vouchers' are for an automatic coffee machine, and no one would enjoy that coffee. If you stay at this hotel, be prepared to be bullied by them. Finally, I wish the hotel prosperity; after all, with such effort put into fining guests, if they don't get rich, who will? Last but not least, I genuinely want to say… this is a trash hotel. Even if they offered it to me for free, I would never stay here again!
Original textTranslated by Google
Olivia 2026
Deluxe Twin Room
Stayed in Jul 2026
Traveling with friends
9 reviews
8.5/10
Very good
Posted on Aug 8, 2026
Great location, with a Big C supermarket and 7-Eleven right downstairs. Taxis are also readily available. The room itself is quite spacious, with enough room for two open suitcases. However, the water comes in glass bottles, which means you can't take them out of the hotel.
Original textTranslated by Google
Response from Property: Dear Sir/Madam,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location, spacious rooms, and the easy access to Big C, 7-Eleven, and transportation options.Regarding the glass bottles, this is part of our effort to reduce plastic waste and support a more environmentally friendly approach and promoting more sustainable practices. While these bottles are intended to remain within the hotel, we are pleased to provide complimentary drinking water for our guests throughout their stay.We truly appreciate your understanding and support of our efforts to be a more environmentally responsible hotel. We hope to have the pleasure of welcoming you back again soon.Yours truly,Hotel Manager
Anonymous User
Deluxe Triple Room
Stayed in Jun 2026
Family
11 reviews
8.0/10
Very good
Posted on Jul 17, 2026
The location is ideal, and the staff's service attitude is excellent. It's easy to call for a car, and they offer complimentary coffee. The hotel is right in front of a shopping mall. However, the pantry light in the room couldn't be turned off, which was not conducive to sleep. That's the only minor drawback.
Original textTranslated by Google
Response from Property: Dear Sir/Madam,Thank you very much for sharing your valuable feedback with us. We are pleased to know that you enjoyed our convenient location, our team’s friendly service, easy transportation access, complimentary coffee, and our direct connection to the shopping mall.Regarding the pantry light mentioned in your review, we would like to kindly clarify that the indicator light is part of the room’s safety system and is connected to the smoke detection device. The flashing indicator means that the safety equipment is functioning properly and monitoring the room as designed, which is an important feature to ensure the safety and security of all our guests during their stay.We appreciate your understanding that certain safety features are required to remain active at all times. Should you have any concerns regarding room facilities or require assistance during your stay, our Front Desk team is always available to provide support and ensure your comfort.Thank you again for choosing to stay with us. We truly appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Yours truly, Hotel Manager
Motny
Deluxe King Room
Stayed in Jun 2026
Couple
14 reviews
10/10
Outstanding
Posted on Jul 7, 2026
The rooms were clean and beautiful. The staff provided excellent service and were very accommodating. I will definitely be back to stay again.
Original textTranslated by Google
Response from Property: The management and staff would like to thank you for choosing to stay at Triple Y Hotel. We will continue to provide excellent service to our guests, and we sincerely hope to have the opportunity to serve you again in the future.
Guest User
Deluxe Twin Room
Stayed in May 2026
Couple
2 reviews
10/10
Outstanding
Posted on Jul 26, 2026
The environment is great and feels very safe. The staff were super helpful; we lost our room card, and they didn't charge us for it. Plus, there's a 7-Eleven downstairs, and both the BTS Skytrain and MRT subway are nearby.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, thank you for choosing to stay at our hotel. It was a pleasure to have the opportunity to serve you as a guest. We greatly appreciate your feedback and will maintain a high level of service to help us enhance our services and improve the experience for future guests. We look forward to welcoming you back again. Sincerely, Resident Manager
Anonymous User
Deluxe Twin Room
Stayed in May 2026
Traveling with friends
5 reviews
8.5/10
Very good
Posted on Jul 6, 2026
Having a 7-Eleven and a mall downstairs is super convenient! Plus, the location is very close to Banthat Thong (Chula Food Street). The room is large with plenty of space! Overall, it's very comfortable, and I'd stay here again! The only downside is there's only one luggage rack, so the other bag had to go on the sofa. (Also including my recommendations for 7-Eleven food and Boost!!!🤣)
Original textTranslated by Google
Response from Property: Thank you for your feedback! Our room is 34 square meters, which isn't exactly small. Since there's a luggage rack in the room, if you have two large pieces of luggage, one of them might need to be temporarily placed next to or on the sofa. We will carefully consider your suggestion, and thank you for your understanding and support!
Brownie the Freelancer
Deluxe Twin Room
Stayed in May 2026
Solo traveler
3 reviews
9.5/10
Amazing
Posted on Jun 22, 2026
I stayed here for 2 nights for a seminar at Samyan Mitrtown Hall. Everything was impressive, from the hotel's location to its convenience. Everything you need is integrated into the building – accommodation, event space, food, and shops within the mall. The area around Samyan outside the hotel also has a great atmosphere, perfect for exploring, sightseeing, and finding easy meals. Right below the hotel entrance, there's a 24-hour 7-Eleven. Free parking is available for guests. The room was clean, quiet, and well-soundproofed. The bedding was excellent – a comfortable bed, a perfectly thick duvet, and supportive pillows, ensuring a great night's sleep. The air conditioning was cold, and adjusting the temperature was easy and precise. The bathroom was clean, the shower's hot/cold water temperature was easy to control, and the water pressure was excellent (on the 10th floor). There's a fitness room on the 11.5 floor (11th floor, then up stairs to the mezzanine). There are common seating areas to relax in the lobby on the ground floor and on the 11th floor. The reception staff were friendly and attentive, greeting guests warmly. I received a Welcome Drink coupon for coffee or hot tea at the lobby.
Getting around by the MRT Blue Line is very convenient. From the hotel, you can walk inside the building directly to Samyan MRT station within 5-10 minutes, using the underground exit and connecting walkway. This means you don't have to cross Phaya Thai Road or Rama IV Road, avoiding sun and rain, which is incredibly convenient.
I might stay here again in the future; I wasn't disappointed.
Original textTranslated by Google
6/9
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Guest User
Deluxe Twin Room
Stayed in May 2026
Traveling with friends
3 reviews
8.5/10
Very good
Posted on Jun 19, 2026
The hotel's location is excellent. The rooms are spacious, and there's a 7-Eleven right downstairs, with a shopping mall and the subway station next door. It's incredibly convenient. If I come back, I'll definitely choose to stay here again.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Susana Choi
Deluxe Twin Room
Stayed in May 2026
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Jun 12, 2026
I have returned to this hotel twice. The hotel location is perfect because next to the hotel is a mall in public transportations it’s very very very convenient for travellers like us. I will come back again for this hotel.
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Frodocat
Deluxe Twin Room
Stayed in Apr 2026
Other
10 reviews
9.5/10
Amazing
Posted on May 31, 2026
The room is very spacious, in a great location, clean, and the bed is super comfortable. The shower has great hot water. Right downstairs, there is a large 7-Eleven, and it’s right next to Samyan Mitrtown. They even gave us two coupons for free hot coffee! Overall, if I have business in the city again, I will definitely stay here next time.
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Anonymous User
Deluxe King Room
Stayed in Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jun 3, 2026
Spacious room, soft bed, wonderfully cool air conditioning, clean, and excellent service from the staff.
Original textTranslated by Google
Response from Property: The management and staff would like to thank you for choosing to stay at Triple Y Hotel. We will continue to provide excellent service to our guests, and we sincerely hope to have the opportunity to serve you again in the future.
Anonymous User
Deluxe Twin Room
Stayed in Apr 2026
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Jun 11, 2026
The hotel's location is superb, right next to the subway and a shopping district. Downstairs, there's a supermarket and a convenience store, making travel and shopping incredibly convenient. The rooms are clean and spacious, the bedding is comfortable, and the soundproofing is good. The staff are warm and welcoming, and check-in was efficient. The only minor drawback is the limited breakfast selection, but overall, it offers outstanding value for money and is a great base for a trip.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager
Guest User
Deluxe King Room
Stayed in Apr 2026
Couple
16 reviews
10/10
Outstanding
Posted on May 19, 2026
The location is fantastic: there's a 7-Eleven, a metro station, and Samyan Mitrtown shopping mall right downstairs. There's an ice cream shop called SWE there that's absolutely delicious. It's about a 15-minute walk to Chula Night Market, and tuk-tuks are readily available right outside. Getting a taxi is also very convenient, and the area isn't too congested. You can walk to Central World and the largest Big C in about 30 minutes, or get there by taxi in 10 minutes.
Service was excellent: The staff spoke a little Chinese, and they even prepared the honeymoon decorations I requested in the confirmation email.
Helpful tip: No smoking inside the room. You can go to the 11th floor, where you can see the Pixel Building – it's a great high-altitude view.
Original textTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing to stay with us. It is always a pleasure to serve you as our valued guest at Triple Y Hotel. We appreciate your feedback and will continue to uphold our high standards of service to enhance your future experiences. We look forward to welcoming you again soon.Yours truly, Hotel Manager