Diamond City Hotel Reviews

Seriously, avoid this place if you can. It's dark and dated. The only positives are its good location, good water pressure in the bathroom, and the front desk service was okay. However, the restaurant staff member was terrible. I asked if I could have a little milk with my coffee, and without even looking up, she just waved her hand at me, telling me to go away: 'no milk, no milk!' I offered to pay, and she impatiently responded: 'no money, no money!' Yet, I clearly saw an open 1-liter carton of fresh milk in the fridge. As for the cleanliness, environment, and facilities, please see the photos below [referencing original content that implies photos were attached]. I just wanted to check out early and leave! Ugh, and I even forgot my original Apple charger head and cable! 😭

Upon arrival, the hotel didn't have the room type I booked; I even had to switch rooms on the second day. The environment was quite dim. Facilities: The air conditioning was incredibly noisy. The duvet was a bit dirty, and the overall hygiene was really poor. They didn't proactively clean the room, nor did they replenish bottled water. To top it off, the elevator broke down during my stay.

Perfect stay. I will be back again. Love Diamond City Hotel

Friendly staff and nice stay, but not as nice as the pictures suggest. Pool is also in the main lobby so all guests arriving can see and no where to relax by the pool

This stay was truly disappointing. The room facilities are outdated, and the decor and maintenance haven't kept up, making the overall environment not worth the price at all – very poor value for money. On top of that, the front desk staff's service attitude was quite mediocre; they weren't patient enough when communicating, which made me feel very uncomfortable. I won't be coming back and wouldn't recommend it.

It was great. Excellent service

Location wise its good if you are attending concert at national stadium. Night shift staff was so accommodating and even let us borrow a taxi payment.

The hotel is very old, very dirty, poor environment. Does not match with the photos shown in trip.com

Quite , Relaxing, the rooms are so spacious I very much liked but the rooms need proper storage for business clients, desk lights, iron set up in the lobby be good for long stay clients iron clothes. Change of old slack pillows needs to be removed from the rooms .Coffee Sugar Milk Amenities daily supply to make use of the cups and jars in the room . Staff needs to be polite and smile greetings...these I hardly fine with general cleaning staffs and General hotel staff . The place comes alive with greetings and welcome. It starts at the front office when the glass door opens entrance...

The service was excellent. I couldn't figure out how to turn on the shower, so I told the front desk staff, and they quickly sent someone to show me. It was hot water too!

The first room assigned had a problem with the lock, after that was changed, good service.

Quite a old and rundown hotel. 1st night checked in an there is no hot water. They tried to fix it, but unable to. Bath tub is leaking at the outer side of the bath tub causing water on the floor. Breakfast is not fantastic and starts only at 8am. Room has no safe deposit box.overall will jot stay at this hotel.bidet spray holder fell off the wall. Water pressure is quite bad. Rain shower head is so low, that you will hit your head .

Most of the reviews are quite good, Likely they were written by a 10 year old who loved the free popcorn. Dont get me wrong, the staff are lovely. Very helpful booked us a cab to the airport, attentive. The breakfast buffet isn’t great for vegetarians, they do have toast with jam. The rooms are quite dated, the shower head we had was for a 4 ft 3 person. The hallways lined with cabinets of trinkets has a unique appeal and then you get in the room and it’s not nice at all. I wouldn’t book again

Everything was good! The only thing I feel weird is the toilet are not fully sealed. Which is kinda.. awkward