To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities7.6
Service8.0
Cleanliness8.0
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All reviews(140)
Positive reviews(128)
Reviews with photos/video(32)
Great location(28)
Great service(20)
Clean and tidy(17)
Awesome stay(12)
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Great value for money(7)
Amenities were average(5)
Negative reviews(12)
Anonymous User
Premier Room
Stayed in Aug 2026
Solo traveler
41 reviews
10/10
Outstanding
Posted on Oct 3, 2026
The accommodation is quite clean, but the downside is the lack of parking. It's quite quiet at night. Overall, it's considered good.
Original textTranslated by Google
Response from Property: เรียนแขกผู้มีอุปการคุณเราขอขอบคุณที่ท่านสละเวลาแบ่งปันความคิดเห็น และรู้สึกยินดีที่ท่านพอใจกับความสะอาดของที่พักรวมถึงบรรยากาศที่เงียบสงบในตอนกลางคืนเราทราบถึงข้อกังวลของท่านในเรื่องที่จอดรถ และเข้าใจถึงความไม่สะดวกดังกล่าวทีมงานของเรายินดีที่จะต้อนรับท่านอีกครั้งในการเข้าพักครั้งต่อไป และหวังว่าท่านจะได้พบกับที่จอดรถที่สะดวกยิ่งขึ้นด้วยความเคารพ,Bew (Miss) ผู้จัดการโรงแรมทีมงาน iCheck inn Gems Silom
saysoluizza
Deluxe Room
Stayed in Jan 2026
Solo traveler
9 reviews
10/10
Outstanding
Posted on Feb 20, 2026
Overall, it's decent. Livable. They clean every day. It seems to be in the city center. The receptionists are nice; they even managed to check me in a bit early.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your sincere review and high rating! We appreciate your mention of our daily housekeeping and convenient location in central Bangkok. We are delighted that our reception team was able to assist with your early check-in and left a positive impression. It's always a pleasure to hear such attention. Thank you for the photos. We look forward to welcoming you back to the iCheck Inn Gems Center Silom for your next stay. Best wishes, The iCheck Inn Gems Silom Team
A-Fung
Deluxe Room
Stayed in Jun 2026
Business traveler
114 reviews
3.5/10
Posted on Aug 1, 2026
The 2 receptionists were not attending to their appropriate manner and the room number was confused. I tried to open two rooms and of course failed. I returned to them and they simply did nothing wrong. I was then told that the room was 207 Instead of 201 or 202. It was tied when I returned to room for rest AND WAS RECEIVED A WAKE UP CALL LOUD and STRONG for deaf people. A construction was carrying on the wall next to my bed…. I checked out immediately while the construction was still working.
Response from Property: Dear A-Fung,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay.We are truly sorry for the confusion regarding your room number and for the frustration this caused upon your arrival. We also regret that the wake-up call disturbed your rest and that the nearby renovation work negatively impacted your comfort. Your comments have been shared with the relevant departments and our management team so that we can review these matters and improve our communication and service.We hope you will consider giving us another opportunity to provide you with the comfortable and seamless stay you deserve.Best Regards,Bew (Miss) Hotel ManageriCheck inn Gems Silom Team
Guest User
Deluxe Twin Room
Stayed in Jun 2026
Couple
1 reviews
10/10
Outstanding
Posted on Jul 25, 2026
It was a good stay with veryy helpful staff. Key and dream were very helpful and assisted us with everything. Would stay again and recommend other people. 👌
Response from Property: Dear Valued Guest,Thank you for your lovely review. We are delighted that you had a good stay and that Klee and Dream provided you with such excellent assistance.We are grateful for your recommendation and your plan to return, and we hope that our team will continue to offer you the same helpful service in the future.Best Regards,Bew (Miss) Hotel ManageriCheck inn Gems Silom Team
Guest User
Deluxe Room
Stayed in Jun 2026
Business traveler
1 reviews
9.5/10
Amazing
Posted on Jul 25, 2026
It was all I can say Home. The room is really good and serive is excellent specially the receptionists are very welcoming and makes you feel like home
Response from Property: Dear Valued Guest,Thank you for sharing such a heartwarming review. We are delighted that our room and service made you feel at home, and that our receptionists’ warm welcome left a lasting impression.Our team works hard to create a comfortable stay for every guest, and your kind words mean a great deal to us. It was a pleasure having you as our guest. We hope to see you again in the near future!Best Regards,Bew (Miss) Hotel ManageriCheck inn Gems Silom Team
Guest User
Deluxe Room
Stayed in Jun 2026
Solo traveler
5 reviews
10/10
Outstanding
Posted on Oct 7, 2026
The service was very thoughtful, making me feel right at home. There's a small laundry room where you can wash and dry clothes, which is very convenient. The soundproofing could be better, but it's still a good option for the price.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您對我們服務的肯定,能讓您有賓至如歸的感受是我們最大的鼓勵。也很開心您覺得洗衣房的洗烘設備方便實用,為旅途增添不少便利。關於隔音效果,我們理解它對住宿體驗有一定影響,同時謝謝您對我們整體性價比的認可。期待您下次入住時,能再次使用我們便利的洗衣設施,享受更自在的住宿體驗。此致,Bew (小姐) 酒店经理iCheck inn Gems Silom 团队
Avy marie
Deluxe Room
Stayed in Mar 2026
Traveling with friends
6 reviews
10/10
Outstanding
Posted on Jun 3, 2026
We loved this hotel! Great location and very clean. I highly recommend it 100%. I'll definitely book it again for my next trip to Bangkok.
Original textTranslated by Google
Response from Property: Dear Madam Avy, Thank you so much for your excellent feedback. We are delighted that you enjoyed our ideal location and the cleanliness of the iCheck Inn Gems Center Silom. It is a pleasure to read your 100% recommendation and to know that you plan to return during your next stay in Bangkok. We would be delighted to welcome you back for another enjoyable experience. Kind regards, Miss Pice, Hotel Manager, iCheck Inn Gems Silom Team
Guest User
Deluxe Room
Stayed in Feb 2026
Traveling with friends
1 reviews
5.0/10
Posted on Apr 4, 2026
It's just like a regular guesthouse. The front desk staff was unhelpful and wouldn't accept our in-person booking, insisting we book online. They were also quite rude!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for sharing your feedback on your stay. We apologize for any inconvenience or dissatisfaction you experienced with the front desk service. We have taken note of the issues you raised regarding service attitude and booking methods. The team will review relevant processes and enhance staff training to improve service quality. We value your feedback and sincerely hope to have the opportunity to provide you with a more friendly and seamless stay experience in the future. Sincerely, Pice, Hotel Manager, iCheck inn Gems Silom Team
MxxxT
Deluxe Room
Stayed in Feb 2026
Business traveler
18 reviews
8.0/10
Very good
Posted on May 27, 2026
“The hotel was very clean, comfortable, and the staff were extremely friendly. I really enjoyed my stay and would definitely come back again.”
Response from Property: Dear Valued Guest,We appreciate you sharing your wonderful feedback. It is great to know that the cleanliness and comfort of our hotel met your expectations, and that our team's friendliness contributed to your enjoyable stay.Knowing that you would return truly warms our hearts. We look forward to welcoming you back to iCheck Inn Gems Center Silom for another pleasant experience.Best Regards,Pice (Miss) Hotel ManageriCheck inn Gems Silom Team
Guest User
Deluxe Double Room
Stayed in Feb 2026
Other
7 reviews
10/10
Outstanding
Posted on May 13, 2026
We really enjoyed our stay. The staff was very welcoming, the room was clean and cozy, and the location was ideal. Highly recommended
Response from Property: Dear Valued Guest,Thank you for your wonderful review and for recommending us. We are delighted to hear you found our team so welcoming, and that you felt comfortable in your clean, well-appointed room at iCheck Inn Gems Center Silom. Knowing our prime location complemented your stay perfectly makes us especially proud.We would love the opportunity to welcome you back for another fantastic stay whenever your travels bring you to Bangkok.Best Regards,Pice (Miss) Hotel ManageriCheck inn Gems Silom Team
Guest User
Deluxe Room
Stayed in Feb 2026
Solo traveler
2 reviews
8.0/10
Very good
Posted on May 30, 2026
Great for long term stay with access to many nearby shops and amenities in the beautiful silom area
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are delighted that you enjoyed the convenience of our location in the beautiful Silom area, with easy access to shops and amenities. It is also wonderful to know that you found our hotel suitable for a long-term stay.We look forward to welcoming you back for another comfortable stay in the future.Best Regards,Pice (Miss) Hotel ManageriCheck inn Gems Silom Team
LibiaoLeo
Deluxe Room
Stayed in Jul 2025
Business traveler
115 reviews
10/10
Outstanding
Posted on Aug 25, 2025
The room was excellent, and the cleanliness was superb. There are many massage shops nearby, which perfectly met my needs! Good!
Original textTranslated by Google
Response from Property: Dear guest, we are very happy to receive such a perfect evaluation from you! Thank you for your affirmation of the comfort and cleanliness of the room. The team, especially the housekeeping staff, will be very encouraged. We are also very happy to see that you recognize the convenience of the nearby massage parlors and can meet your travel needs. iCheck Inn Gems Center Silom is located in the area of Silom Road and Jewelry Trade Center. The location is convenient but the neighborhood is quiet, perfect for relaxation. Thank you for choosing us. Your encouragement is the motivation to continue to improve our service. We look forward to bringing you the same pleasant experience again during your wonderful time in Bangkok. Sincerely, iCheck Inn Gems Silom Team
vasilii84
Deluxe Room
Stayed in Jan 2026
Couple
27 reviews
6.5/10
Posted on Feb 19, 2026
The bed was comfortable, but the room had an unpleasant smell and was noisy due to ongoing renovations.
Original textTranslated by Google
Response from Property: Dear Vasilii, Thank you so much for taking the time to leave a review and for mentioning the comfortable bed. We sincerely apologize for the unpleasant smell and noise from the renovations that disrupted your stay. We greatly appreciate your feedback and are working to improve the comfort of all guests. We look forward to offering you an even more perfect stay in the future. Best wishes, The iCheck inn Gems Silom Team
Ilovejourney
Deluxe Room
Stayed in Dec 2025
Business traveler
16 reviews
9.5/10
Amazing
Posted on Jan 19, 2026
The staff were lovely, and the room was clean and convenient, just a short walk into the alley.
Original textTranslated by Google
Response from Property: เรียนแขกผู้มีอุปการคุณ,เรายินดีเป็นอย่างยิ่งที่ท่านชื่นชอบทีมงานที่น่ารักและห้องพักที่สะอาดของเรา คำชมเหล่านี้เป็นกำลังใจให้เราทำงานดีขึ้นเสมอสำหรับการเดินเข้าซอยนิดหน่อย เราขอขอบคุณสำหรับความเข้าใจและเรามุ่งมั่นให้การเข้าพักสะดวกสบายที่สุดขอขอบคุณอีกครั้งและรอคอยที่จะได้ต้อนรับท่านกลับมาที่ iCheck Inn Gems Center Silomขอแสดงความนับถือทีม iCheck inn Gems Silom
Guest User
Deluxe Double Room
Stayed in Jun 2025
Solo traveler
8 reviews
6.5/10
Posted on Sep 16, 2025
Overall good experience. Near to most of the food stores. There was very dirty decorative pillow on bed which has hair stick on the wool which I removed immediately.
Response from Property: Dear Ms. Ariba,Thank you for sharing your feedback and for highlighting that you had an overall good experience. We are pleased to know you found our location convenient for nearby eateries.We are genuinely sorry that aspects of the room condition did not meet our cleanliness standards. We have shared your comments with our team to ensure this is addressed promptly and consistently.We hope to have the opportunity to welcome you back for a more positive experience.Best Regards,iCheck inn Gems Silom Team