ICheck Inn Gems Center Silom

ICheck Inn Gems Center Silom Reviews

ICheck Inn Gems Center Silom

298/3-7 Soi Silom 28, Silom Road, Suriyawong, Bangrak, Bang Rak, Bangkok, 10500, ThailandView Hotel Details
ICheck Inn Gems Center Silom
ICheck Inn Gems Center SilomICheck Inn Gems Center SilomICheck Inn Gems Center Silom
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ICheck Inn Gems Center Silom Guest Reviews

4.3/5
Very Good
41 review
Verified reviews
Location4.2
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(41)
Positive reviews(30)
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Amenities were average(4)
Negative reviews(6)
Af
Deluxe Double Room
Stayed in Oct 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 11, 2024
Everything is good but except the AC isn’t cold enough and the remote isn’t working.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your recent experience at our hotel, we're glad to hear that you found most aspects of your stay satisfactory. Concerning the air conditioning system and the remote, we apologize if the temperatures were not optimum or if the remote was not fully functional, as we understand how important these details are in creating an enjoyable stay. Your feedback helps us identify areas that may need additional attention, and rest assured, our maintenance team will examine and address these concerns promptly to ensure our future guests won’t encounter the same issue. We truly value your feedback and aim to provide the highest level of comfort and service for every one of our guests, and we would love to have the opportunity to serve you again and make your next stay an even better one!Best Regards,Nattwadee T.iCheck inn Gems Silom team
Gaurang Vasoya
Deluxe Twin Room
Stayed in Mar 2024
Business travelers
29 review
4.0/5
Very Good
Posted on May 19, 2024
It was nice stay with the hotel ..I always choose this hotel for my stay. Nice place to stay
Guest User
Deluxe Double or Twin Room
Stayed in Jan 2024
Family
1 review
1.5/5
Posted on Feb 18, 2024
Room completely not as described block window no view at all won’t book again
Response from Property: Dear Our Valued Guest,Thank you for sharing your feedback. We sincerely apologize that the room did not meet your expectations and that the view was not as described. Your experience is important to us, and we understand how this could be disappointing.We strive to provide accurate information about our rooms, and we will review the listing details to ensure they reflect the actual conditions. Please feel free to reach out to us directly so we can better understand the situation and find a way to make it right.We hope you will give us another chance to provide you with a better experience in the future.Best regards,Nattawadee Tha.Hotel Supervisor
Kathan
Deluxe Room
Stayed in Apr 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on May 5, 2024
Better and affordable option.
Thepdinh
Deluxe Twin Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Good time
Response from Property: Dear Khun Thepdinh,We are thrilled to hear that you had a good time during your stay with us. We understand how important it is for our guests to enjoy their stay and we're so pleased to know we met your expectations. Our team would like to express their gratitude for your warm compliments and 5/5 rating. We hope you will choose to stay with us again on your next visit.Khob Khun mak mak khaBest Regards,Nattawadee T.iCheck inn Gems Silom Team
Guest User
Deluxe Room
Stayed in Nov 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on Jan 6, 2025
It's a helpless choice. The New Year's Eve hotel is too expensive. The surrounding rooms are already 20,000-30,000. However, the location is still very downtown. There is a 7-11 and a food court downstairs.
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Response from Property: 尊敬的客人, 感謝您選擇我們酒店並抽出寶貴的時間給予評價。很高興聽到您對地理位置表示滿意。對於擁有便利的商店和美食街,我們也是十分自豪的。關於您提到的價格問題,酒店的房價是根據市場需求和季節性因素決定的,我們會盡力保持價格的合理性。我們始終致力於為客户提供舒適和價值的住宿體驗。再次感謝您的評價,期待在不久的將來再次歡迎您的光臨。此致Dear Our valued guest,Thank you for choosing our hotel and taking the time to leave a review.We are glad to hear that you are satisfied with the location. We are also very proud of the convenient shops and food court.Regarding the price you mentioned, the hotel's room rate is determined by market demand and seasonal factors, and we will try our best to keep the price reasonable. We are always committed to providing customers with a comfortable and valuable accommodation experience.Thank you again for your review and look forward to welcoming you again in the near future.Sincerely,Nattawadee T.iCheck inn Gems Silom Team
Peakspang
Deluxe Room
Stayed in Aug 2024
Travel with friends
38 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The accommodation is okay. We asked for a late check-in and they let us check in with the security guard. We can stay late. The room is clean and comfortable. It is located in the heart of Silom.
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Response from Property: Dear Peakspang, Thank you very much for your review and compliments for our accommodation. We are very pleased to know that you were impressed with your stay, both in terms of convenient check-in even at late hours, the service from the security guards, and the cleanliness and comfort of the room that we took special care of. Moreover, we are proud that our accommodation in Silom area can provide convenience and a good experience to our customers. If there is an opportunity, we hope to have the opportunity to welcome and take care of you again in the future. And if you have any additional suggestions, please let us know at any time. We are happy to improve to provide a better experience. Thank you again and hope to see you again soon, Nattawadee Thawat
Guest User
Deluxe Room
Stayed in Aug 2024
Family
20 review
5.0/5
Outstanding
Posted on Oct 3, 2024
Facilities: Very good, big and cheap, Sanitation: neat, Service: Very good, Overall very good, the windows can be opened, clothes can be hung outside, and it is inconvenient to travel, in the downtown area.
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Response from Property: Dear guest, thank you for taking the time to write such a great review. We are glad that you were satisfied with the facilities, cleanliness and service. We value your feedback and will continue to maintain our high standards to ensure that every guest enjoys the warmth of home. I'm also glad that you like the location of the hotel. It's really convenient for traveling and shopping. We look forward to having you choose our hotel again in the near future and we will serve you wholeheartedly. Sincerely,iCheck inn Gems Silom team
Guest User
Deluxe Double Room
Stayed in Jul 2024
Couples
1 review
0.6/5
Posted on Aug 5, 2024
The worst hotel I've ever stayed in. It's a pitfall. Don't stay in this hotel if you have a place to stay!!! Facilities: 1. No disposable items. Slippers, toothbrushes, toothpaste, shower caps, etc., nothing! Only the toilet has some paper towels. 2. The shower in the bathroom is fixed, and the spray angle is unreasonable. 3. The lights are not very bright, and some are even broken 4. The sofa next to the bed collapsed to the eighteenth level of hell, and it felt like sitting on the ground. Environment: 1. The window faces the wall of someone else's house 2. The washbasin is in the room, a rare and bizarre design in a century. Service: 1. There is no phone in the room, so you can only go to the front desk to find someone if you have something to do 2. There is almost no hot water, and you have to ask someone to adjust it 3. The room service spreads the used bath towels out in the bathroom and doesn't replace them with new ones at all.
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Response from Property: 尊敬的客人,您好!感謝您的反饋,並對您入住期間遇到的問題深表歉意。關於設施:我們將確保房間內用品齊全,並安排維護人員檢修花灑、燈光和傢俱問題。關於房間佈局:我們理解洗手盆設計可能帶來不便,未來裝修時會將此納入考慮。關於服務:我們會加強員工培訓,確保及時更換浴巾,並儘快解決熱水問題。您的反饋對我們非常重要,我們將努力改進。歡迎隨時與我們直接聯繫,希望未來有機會為您提供更好的服務。祝好,Dear Guest,Thank you for your feedback, and we deeply apologize for the issues you encountered during your stay.Facilities: We’ll ensure amenities are fully stocked, and maintenance will inspect the shower, lighting, and furniture.Room Layout: We understand the sink placement may be inconvenient and will consider this in future renovations.Service: We’ll strengthen staff training to ensure towels are replaced and address the hot water issue promptly.Your feedback is invaluable, and we’re committed to improving. Please feel free to contact us directly. We hope to have the chance to serve you better in the future.Best regards,
Guest User
Deluxe Room
Stayed in Dec 2024
Family
1 review
2.5/5
Posted on Jan 6, 2025
I found the room with air conditioning not cool. At first, they refused to change the room and refused to come up to check. Until midnight, I couldn't stand it anymore and asked again. The security guard came up to check instead and agreed to change the room.
Original TextTranslated by Google
Response from Property: Dear Khun Piyadda, The hotel would like to sincerely apologize for the experience that did not meet your expectations this time. The hotel regrets that the room you received had a problem with the air conditioner and, more importantly, the hotel staff's slow response to your request at the beginning. We would like to thank you for informing us of the problem so that we can improve our service. We will take this case seriously and train our team to be ready to respond to customer problems quickly and appropriately. This is to ensure that your or other guests' next stay experience will be smooth and impressive. If there is an opportunity, we hope to welcome you again so that we can show our commitment to development and the best service. Sincerely, Nattawadee Thawat
Guest User
Deluxe Room
Stayed in May 2024
Travel with friends
2 review
1.0/5
Posted on Jun 23, 2024
The air conditioner in the room was leaking. It was useless to tell the front desk. I couldn't stay here! Speechless
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Mifenzhu521
Deluxe Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Good location, friendly staff, many restaurants and massage parlors around, very convenient. Suitable for business trips, not recommended for travel, after all, you can stay in a good hotel in Bangkok for 500 RMB.
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Deluxe Double Room
Stayed in Mar 2024
Business travelers
11 review
4.5/5
Great
Posted on Apr 25, 2024
It's in the alley opposite KFC. You have to turn in to see it. The room is clean and large. Unfortunately, the safe is installed and not fixed. Anyone can take the box and leave. There are no toiletries attached. You have to bring your own. However, This price is already very good
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Guest User
Deluxe Double Room
Stayed in Sep 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 23, 2024
Right next to JTC, the hotel is small and ok. I checked out early in the morning and the hotel refused to refund me, but Ctrip's service was very good and refunded me.
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Response from Property: Dear guest, thank you for choosing our hotel and sharing your feedback with us. I'm glad to hear that you are satisfied with Ctrip's service. We are deeply sorry for the issue you mentioned about check-out. The cancellation policy is to ensure better management of reservations and room arrangements. But we understand that each guest's situation is unique. We will be discussing this internally whether we can provide more flexibility at some point in the future. Despite our small size, we have always strived to provide high-quality services and facilities to make every guest feel at home. We are very happy that you enjoyed your stay. We appreciate your feedback about your experience at the hotel, including the great location next to JTC. We look forward to having the opportunity to welcome you again in the near future. Sincerely,iCheck inn Gems Silom team
Anonymous User
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
36 review
4.0/5
Very Good
Posted on Sep 21, 2024
The air conditioner does not display the temperature, and the ventilation fan in the bathroom is too loud. You can only sleep by turning off the fan. It is so remote that it is difficult to find.
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