We stayed in a Superior Room – Corner Wing, and while the room was very clean and comfortable enough for a short stay, we found the “Superior” designation somewhat misleading. The room itself was quite basic and functional, with rather dated furnishings and even a bed on wheels. Overall, the hotel feels as though it could benefit from some refreshing and renovation.
On the positive side, cleanliness was excellent and most of the staff were friendly, helpful and smiling.
Our check-in experience, however, was rather disappointing. The welcome felt very rushed and impersonal, and several pieces of useful information about the hotel were not properly explained to us. As we both speak English fluently, this was not a language issue, but simply a lack of communication and attention during check-in.
The location is another point to consider. It takes around 15–20 minutes on foot to reach the BTS. While this may not seem far, in Bangkok’s heat and humidity, walking along a busy road with heavy traffic is not particularly pleasant, especially if you plan to use public transport several times a day.
Overall, we appreciated the excellent cleanliness and the friendly staff, but the property feels somewhat dated and the “Superior” room did not quite meet our expectations for that category. A few updates and a warmer, more informative check-in experience would make a real difference.
