Oakwood Hotel & Residence Bangkok Reviews

Location is very far and the area is very jam. Nothing nearby the hotel and the nearest 7-11 is a 5min walk away. Room is alright but twin room not that good too

#I would like the housekeeper to check the neatness even more. ก่อนที่จะปล่อยห้องให้แขก เนื่องจากเช๊คอินเข้าไปเจอขวดน้ำเปล่าที่ทานเสร็จแล้วในมินิบาร์ไม่เก็บไม่เช็ดและไอศกรีมที่เปิดทานแลัวทิ้งไว้ (ทิ้งลงถังให้เรียบร้อยค่ะ )

The good hotel ,family, friendly hotel ,I like this hotel clean but I choose small room for one night My daughter enjoys swimming

The hotel very close to BTS Saphan Taksin and Sathorn pier. Reasonable price

Location is great. 5 mins walk to either Sathorn Pier or BTS station. Breakfast was ok with vegetarian selections. Egg station also available. Overall great stay. Beds are comfy too.

We stayed 4 nights and absolutely loved it, the hotel was very clean and all the staff were very accomodating and friendly! Also Oakwood is a great location very close to Saphan Taksin BTS station and the ferry is also a short walk. Our apartment was 1008 so we had the awesome view of the bangkok traffic. If you are planning to stay in Bangkok, I definitely recommend staying here.

good hotel convenient

Nice hotel. Clean and comfort. The location is quiet. The breakfast is good. The pool and the gym are small but it is ok for low season or weekday.

Among the Oakwood and Ascott properties, this is the worst 4-star experience that I ever had. I wonder which contractor they engaged to design such a lousy and illogical layout. First, the check-in took a while and funny thing is the form clearly written a complimentary BTS card will be given, yet they can overlook and I need to request for it. The location itself has only one main street for car access, no alternative, so be aware that if there is a congestion, the wait might be long and be prepared for your rides to be cancelled by e-hailing driver even after a long wait. The waiting time for getting a Grab driver took 40 minutes, including 4 cancellations and congestion. The hotel has a pool and a gym, the gym room is about 100sf, it can accommodate only 2 persons and more people might cause suffocation, wonder why they even bother to have this tiny gym room in the first place. The wooden-like laminated flooring at the walkway to the room creates a loud noise while walking with rubber sole shoes. There are cheaper SPC flooring that looks much elegant and long lasting without odd flooring surface, but a 4-star Ascott property decided to go low. The room is small and doesn't come with wardrobe. Toilet paper and shaver are not provided, only upon request. The toilet ceiling is low, yet they installed a big glass door that easily hit the rain shower head, water heater is not centralised, thus warm water is not consistent, adjustment are required every minute to ensure the water is not too burning or too freezing. Hair dryer usable but the folding part is loosen. Toilet wall has black mold and they don't even bother to clean it. There are also bed-bug-like black bugs hopping near the room entrance. Complained to the front desk, even after cleaning, the bugs are minimised but still there. Breakfast is just nice, and different hot foods were provided on my 2-night stays. This Oakwood is a complete disappointment, returning to the hotel is not considered.

Great location, very near to a skytrain station. Breakfast is basic but fresh egg station is good Comfy bed. Great service Amazon coffee chain, one branch is right in front

1. We booked from your app but when I emailed it to the hotel, they said they couldn't find the booking, so I told me the booking number and where I was booking from. They said they still couldn't find the booking, so I sent the reservation confirmation document. Then they just added my booking and said 'we found your booking'. 2.I emailed asking for a birthday complimentary in my room. They confirmed they will set that for me for free. When I come to my room, I see a normal clean room. Is that a complimentary? 3. When I arrived at the front desk, they looked to have a problem with the booking of the foreigner and all of them went to check the customer in. I have a question: 'Is that necessary?'. Actually, I have a better question: 'Do they need about 4 people to check 1 booking in when they have about 2–3 customers waiting for check-in?'. 4. At the time I check in, a receptionist comes to check me in. She asked for my passport, so I handed my Thai ID card to her then she said sorry, she thought I was Chinese. Can the receptionist say it? Is that a manner? 5. The room is quite small. They said they had a slipper, but I couldn't find it. The toothbrush is really hard and toothpaste doesn't have fluoride. I hope it can helps you guys.

Good hotel for short stays. The location is also quite good, taking around 10-15 mins to travel to Siam area.

Staff were all pleasant and helpful . Breakfast was very good, sauna and pool were very clean.

In the lobby they offer refreshing iced lemon water n thai black tea. Their front desk ppl provides excellent service. However the hotel freezer is not cold enough to freeze! There cars Amazon in the hotel next to them