Firstly, it's too pricey and doesn't really offer good value. It feels very hot even after adjusting the temperature to the lowest setting (19 degrees Celsius being the lowest possible). The room is a bit old, and water flows out from the shower room while showering. The bathroom area is extremely dark. This package cost me around $6K HKD, and I can confidently say it doesn't compare well to other new 5-star hotels in Barcelona. The best thing about W is the bar/restaurant on the 26th floor. The staff is generally rude and impolite, possibly including some of the security staff. The reception staff assisting with check-in are also unfriendly, possibly due to a large number of guests waiting.