Friendly and helpful staff (same goes for the other Holiday Inn that is the wrong one, one stop light down... they were very nice in directing me to the correct hotel where my reservation was... LOL )... Place was in good shape, great breakfast. Only down side was a room full of other guests near my room whose only means of communication with each other at 11pm was shouting loudly at each other... but, dang, you can't blame the HOTEL for that! They did finally shut up...