Mercure Pangkalan Bun

good and comfortable hotel , good breakfast

Very neat and beautiful hotel. Nice pool. At the bar and in the restaurant, there is a very long wait for food and drinks. Sometimes up to almost an hour for just a few drinks, even though there were only a few people sitting in the bar. Ordering food and drinks also often goes wrong. Otherwise, friendly staff and a beautiful location.

Gorgeous hotel which is great for a quick stop off, especially if you’re heading on a trip into the jungle - it’s a great place to relax and refresh. The pool on the roof is perfect and all facilities are excellent. We were a little surprised at how expensive services within the hotel were - such as the breakfast and drinks at the bar, I wouldn’t particularly recommend breakfast here. However, it wasn’t a huge issue and I would definitely return to this hotel.

Comfortable and great location. However breakfast is average.

It was amazing time at the Mercure and a great thank you to the entire team there!!! They made everything possible and let no wish open

The hotel looks more modern. Everything is clean, and the receptionists provide a nice touch when we checked it. The receptionists explain everything about the hotel even some provide a recommendation to nearby grilled fish restaurant that we tried and were happy with the recommendations. We only stayed for a night, but it feels like this Mercure should be the standard of any other Mercure outside the big city. Bed is comfortable. Food and breakfast are ok, although price a bit pricey but not extremely pricey. We tried the pool, which quite nice but not too big. Like everything else in Pangkalan Bun, the hotel is just 20 minutes away from the airport. They offer drop off service to the airport, but we didn’t take it because the price is too steep. We end up using some online taxi hailing app that cost 1/4 of their service.

Very friendly staff, everyone goes to great lengths to fulfil even special requests

great hotel and service

Problem with the hot water on and off. Service for dinner was a but slow!