Harris Hotel Batam Center

My room at level 7, purposely opted for city view - batam signboard and mosque. I was thinking Could be better if i got higher floor but the reception said that higher floor are smooking rooms. It was my husband birthday so i put remarks to the hotel to give complimentary decoration/cake and they did the deco. All the hotel staff always smile and quick responding to our request. The pump of the bodywash bottle inside the toilet was broken and they quickly change the new one.

Just 5 minutes walk from the ferry terminal, which is outrageously close and strategic. The room provided a comfortable sofa bed and actually can have 3 persons to stay. Everything looks new and in good condition. What shock me the most is, you will enjoy a lively and entertaining dance show from their staff during your breakfast. However, the cleanliness and sanitisation of the cutlery set needed to be improved as the plates are quite dirty.

I had a wonderful and memorable experience recently while staying at Harris Batam Centre to celebrate my wife 71st birthday. We stayed for 3D2N from 16 - 18 May 2026. The hospitality, excellent service, and comfortable accommodations plus the beautiful decorations set-up by your GRO Ms Trestha and her teams, really came as a BIG SURPRISE for my wife and also made us both feel welcomed throughout our stay.  The staff were professional, attentive, and always ready to assist with a warm smile. The cleanliness, ambiance, and overall quality exceeded my expectations. Another BIG SURPRISE also continued during our morning breakfast. Ms Trestha and her entire teams including the HOTEL MASCOT really made my wife birthday so SPECIAL by treating her with a Special cake. All these experiences which your staff has sincerely did for us will be most appreciated for the outstanding services. We highly recommend this hotel to anyone seeking comfort and exceptional service. Thank you. Haron Hussin (Rm512)

Thank you for the wonderful effort in making my husband’s birthday celebration so special. We truly enjoyed our 2 nights stay here. The service, hospitality and thoughtful arrangements made our experience memorable and enjoyable.

The room was big and location was very good for traveller visiting batam by ferry. The hotel is just beside batam ferry terminal and opposite is the mega mall shopping centre. I ordered two room and the hotel gave me a connecting room. This is very good especially for families who book two room

Hi there, not my first time and definitely their standards didn't drop at all. I'm pleased by the hospitality and warmth from all staff while I was in Kota Batam, Indonesia. They brought smile and joy. I appreciate Atika giving me a mango juice voluntarily. Thank you.🙏 She knows I'm thirsty. The facilities, cleanliness, warmth, food and location wins it all. 5 star for me. Terima Kasih. I love Indonesia.

We had a great time enjoying my wife’s birthday. Harris Hotel staff prepared a surprise for her. She said this is the best birthday she had

Nice and polite staff. Location is good . Near to ferry terminal and hotel

Hotel is a simple, comfortable stay at a great location and with great service from the staff. Highly recommended!