Grand Swiss-Belhotel Harbour Bay Batam

By foot, it takes around 15 minutes from the Harbourbay ferry terminal. After exiting, turn right to reach the hotel, where you can experience an indoor garden and waterfall reminiscent of the Flower Dome in Singapore 🇸🇬. The Grand Swiss Belhotel Harbourbay offers comfortable, modern rooms that are spacious and beautifully decorated by Mr. Rifky and his team from housekeeping, who have done an excellent job. This hotel is ideal for leisure or any occasion; just inform the staff of your needs. The international breakfast buffet features options from Asian, Western, Mediterranean cuisines, and there is an exclusive lounge for cocktail hours, including wines and canapés served from 6 PM to 8 PM. Thank you, Grand Swiss Belhotel Harbourbay Batam, for your wonderful hospitality during my five-night stay!

wonderful room, breakfast buffets. staff are friendly. And wonderful location near restaurant and club

We love everything about the hotel. It is new, the rooms are spacious and very clean. Convenient location and walking distance to ferry terminal. A lot of makan places around the area. Tip top service from checking in till check out time. There was a variety of food for breakfast and tasted good. Would recommend this hotel to friends and relatives. Keep it up!😊

The hotel is very new and nicely deco. It is a long building and has 2 storeys of guest rooms. Other floors are catering towards function and convention events. Staffs are very friendly and welcoming. Room is cozy and clean. As the hotel sits inside Harbour Bay and walking distance to the ferry terminal. I like its location due to not crowded and noisey. Overall, we had a very enjoyable and good sleep night at the hotel.

Wonderful Stay at Grand Swiss-Belhotel Harbour Bay Had a very pleasant stay at Grand Swiss-Belhotel Harbour Bay. The room was clean, spacious and comfortable, making our stay very relaxing. The staff were attentive, friendly and always ready to assist. The location is excellent, and conveniently located near Harbour Bay Ferry Terminal, making arrival and departure very easy.  Breakfast was another highlight! Delicious, with a good variety of choices to start the day. Real juices would be much appreciated instead of cordials.   Highly recommended for anyone looking for a comfortable and convenient stay in Batam!

I recently stayed at the Grand Swiss-Belhotel and had an absolutely wonderful experience. From the moment I arrived, I was impressed by the warm hospitality and elegant ambience of the hotel. The staff were attentive, friendly, and always ready to assist with any request, making my stay truly comfortable and enjoyable. Every detail of the hotel exuded quality and comfort, creating a relaxing atmosphere throughout my visit. I would highly recommend the Grand Swiss-Belhotel to anyone seeking a first-class stay, and I confidently give it 5 out of 5 stars for its exceptional service and overall experience.

Omg this is the best hotel i ever stay in!! I note them in that im celebrating my anniversary and they surprise both of us!! The room the hotel were awesome!! Look at the effort

The plug socket at my bed side was not working. I asked to fix it and it was fixed. However the rectangular lighting at the toilet was flicking all the time. I asked to fix. It was not fixed. The flicking was probably due to a more complicated problem and it would not be easy for the electrician to fix it.

I booked this hotel because it was newly opened, but only realized upon arrival that parts of the property were still undergoing construction. The gym was not yet operational, and several rooms remained closed for renovation. During my two-night stay, there was a serious insect issue in the room, including mosquitoes, fruit flies, flies, and other insects. My friend was bitten multiple times during our stay. On the morning of the second day, I requested a room change, but was informed that the hotel was fully booked and no alternative room was available. The staff assured me that they would arrange pest control treatment for the room, but no action appeared to have been taken. Overall, I was quite disappointed with the experience, especially given the lack of resolution despite raising the issue with the hotel.