This was the worst guesthouse I've ever stayed at in Penang. Firstly, the location is incredibly inconvenient, with absolutely no activities or facilities nearby. Secondly, the guesthouse offers no service whatsoever. From the moment I checked in, I couldn't find any staff to assist me. I waited for over half an hour before some unknown staff member finally appeared to help me get the key. It was impossible to contact the guesthouse manager under any circumstances. Thirdly, the room was basically empty. Even the toilet paper was of the lowest quality, there was no TV, and the room wasn't clean. The most terrifying part was waking up to a huge cockroach in the room. Fourthly, when checking out, I tried to ask how to return the key for a long time, but no one ever replied. Seriously, never stay at this guesthouse again.
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