Colosseum Marina Hotel Reviews

Mosquito nest, you never know how many mosquitoes there are

Be prepared for surprises at a 5-star hotel. Your room might be left without water or with only one set of shampoo, even though there are two guests. Everything is politely brought when you call. The advertised outdoor pool wasn't working, and breakfast was served individually instead of the promised buffet. You can get your fill, but the same thing over three days will leave you tired after a week. A 5-star hotel is more like a 3-star hotel.

The hotel is apparently not new, but you can eat there, breakfast is inconveniently served from 9 am

Upon arrival, the bathroom vanities were not removed. They never cleaned the room, didn't refill the shower gel, and didn't respond to any inquiries.

Great location, varied breakfast, ample free parking

The hotel is basically closed, there is no one at the front desk, and the service staff has to shout loudly before the service staff comes, and the attitude is bad. The hotel facilities are aging. In one of our rooms, people were in the room but could not open the door and get out of the room. They were trapped in the room. The people in the other room had to run upstairs and downstairs many times before they found the staff and used their The working key opened the door and let the person out. Too bad anyway.

Recently , we agreed with the management of the hotel, that the staff of the International Sanctuary and the Rehabilitation Center for abandoned animals and wildlife Kobuleti/Batumi will pick up the food for our rescued dogs and dogs living on the roads in 🇬🇪. A Dog hater, A disgusting man named Aleksandr Begeladze, security head of the Marina Colesseum hotel , constantly, on the days that he works, ridiculed the very hard and noble work we do rescuing his Georgian dumped dogs , obstructed the pick up of the food, intimidated and harassed me every single time I visited the hotel. This rude psychopath (I am a psychologist) was constantly shouting at me, even when I was 10 meters from him, speaking with another person. He doesn't have any respect for guests or visitors or the staff from different departments. He shouted to the staff from the kitchen too. Alexandre Begeladze(name provided by his staff) is an analphabetic person, doesn't speak foreign languages, and doesn't possess interpersonal skills and security professional skills are absolutely unknown to him. Although he has video surveillance/CCTV monitoring , only on Day 21 of our pick up of the food, he approached me as a bandit from the road. A professional person will communicate very well with the hotel staff to know the reason for our visit.❌He doesn't possess the required strong observation and communication skills❌he doesn't know anything about conflict resolution ❌no customer service skills to maintain a safe, secure, and welcoming environment .He can ONLY intimidate/harass women, especially when they do very noble work, to save 4paws🐕🐱🐎🦌🐑🐖🦬🐇 domestic and wildlife lives.In the EU we do require the documentation from police and certainly Forensic Medical examination paper as he is dangerous to work with people. That's why I said to him that this is not his private property, and he can shout only to his own family members, but not to the visitors, staff, or guests .He is constantly swallowing food in his room and, due to the obesity can barely walk.How he can provide assistance for guests during fire or any other emergencies. Alexandre Begeladze doesn't possess any certificate of first aid on work. How can he provide assistance if he doesn't have these skills prior to the arrival of an ambulance. The most important question is:Why and who is keeping him on this job, if he is completely INCOMPETENT and dangerous, at least for women .Intimidation and Harassment is punishable by Georgian law too. I am sure that Miss Marina loves dogs and will be impressed by work we do. Unfortunately , i have experienced from this dog hater only verbal abuse and intimidation/harassment.We are serving 211 rescued dogs,one horse and one cat! We have been 4 times in intensive care and gone thru one serious surgery of 4 hours in the Caucasian medical centrum in Tbilisi, but we will continue to rescue animals from disgusting people as Aleksadre Begeladze and will go ahead for dying anim

Good day, I would like to share my experience in this hotel. FIrst of all we have been robbed. My beautiful wife have lost her earings which i bought for her on our anneversiry. They have been just stolen...by the staff... When found out this, my beautiful wife called the police. Despite my word "don't do anything'. The police came and did nothing. My next actions were just to take a hand of her and to go to the Mall to the jewelery store... Guess what heappened next... Do not recomend that hotel....

The room was perfectly tidy and the cleaners were quite polite and friendly. However, one wall of the room had a terrible smell (we couldn’t figure out what it was). The exhaust fan in the bathroom was not working, so black stains were forming on the ceiling above the shower. The hairdryer was very old, to the point that it couldn’t even properly dry short hair. There was also no toothbrush provided. The bed was rather hard, which naturally caused discomfort while sleeping. In the spa, the wet sauna was not working, nor was the jacuzzi. When the description says “spa & sauna,” naturally there is an expectation that they function. The water in the outdoor pool was not at a balanced temperature; it was quite cold. The bottom of the outdoor pool also needed cleaning. In the jacuzzi, tiles had come off the floor, and as a result, there was also sand scattered around. The staff were rather unfriendly, which highlighted their unprofessionalism. Even when we first arrived, they greeted us with stiff expressions, despite us always approaching them kindly. Whenever we ordered something, the looks they gave us made us feel almost guilty, as if we were inconveniencing them by placing an order :). Finally, according to the booking confirmation, our check-out time was set for 12:30. However, when we went back to the room at 12:06, we couldn’t open the door because our key card had already been blocked. When I mentioned this, the response I received was: “Well, that’s what you wanted, but did you ask anyone?” The fact that I had a booking confirmation with these details clearly means those details should be honored. If there are conditions that require contacting the hotel in advance, this should be clearly stated somewhere. Overall, the staff’s behavior, expressions, gestures, and body language all emphasized a clear lack of professionalism and disrespect toward guests. The hotel only had a Liberty Bank payment terminal, which was also inconvenient if you had a card from another country. We were unable to pay with an American bank card for this very reason. While the issue was eventually resolved, it naturally caused unnecessary discomfort.

Positive points : Location was great. All the rooms with sea view.Good breakfast.good conditioning. Pool very good. Negative points: Not so clean, used bed linings . NOISY bed ( with every little movement it moaned loud!!! And the worst one: at the time of reception they gave cards for pool,with no warning about the need to return it at the time of check out. I couldnt find my card at the time of checkout( fortunately I did at last) ,and I was asked for 50 gel!!!!! And this problem was repeated for my friends. Type of business with a card!!

One of the best sea-view rooms and location in Batumi by far. The room was well-maintained and clean. The breakfast was very good as well, including high quality caviar. Easy access to the beach was definitely a plus.

The best part of this Hotel is its location. Our family suite had 2 balconies both directly facing the Black sea. Amazing views and very well maintained rooms. Thanks to team for upgrading us to Family Suite. Really liked their Indoor swimming pool where one mini pool is with hot water. It was quite well maintained. On the flip side the breakfast could have been better with more veg/vegan options. Even the coffee (Cappuccino/Latte) was not part of the breakfast. Overall a very good stay and truly recommended

Thieves !!! The house keepers STOLE $400 cash from our room!! They had opened my purse inside my luggage!!! Nobody took responsibly or even cared! Horrible service. Disgusting and dirty rooms. Nobody speaks english. Horrible experience .. .STAW AWAY!

The hotel rooms is large but the maintenance was terrible. peeling off walls. a spring pop out from the mattress. In front of the rooms door mattress is stored. . Hard pillows only. One person at the reception Not always there. not more than 3 stars hotel at this status. Brand new Casino. Might be that all the funds went to finance on account on the hotel.