Hotel Al Campanile - Luxury Suites & Apartments Reviews

This hotel looks lovely and stylish but scratch the surface and there are numerous problems and issues with it. It’s clear the owning company has not tested the hotel as a tourist to see what’s wrong. It is style over function. We are a family of 3 who do 2 or 3 week driving trips round Europe. Therefore we have quite a lot of luggage and a travel fridge with drinks and some breakfast food items for me who is allergic to certain food. On getting into our room, we see that there is a huge list of Forbidden things listed. Forbidden to plug in your own appliances. So I can’t plug the fridge in. Forbidden to use the in room fridge. This is an Apart-Hotel so our expectation is that the room is set up so we can eat and cook in there if needed. You can’t. The “kitchen” is locked and is an extra £20 a day. On checking, that is mentioned on *********** but we missed the small print However if you eat in your room you get charged an extra £35 cleaning fee. We booked specifically because it advertised a washing machine. On using the machine we found it was broken. We asked 2 staff members to help. Nothing came of it. The - I presume manager - was then cross because she said we needed to ask to use the machine. We had asked. At check out we found out we’d been charged €30 to use a broken washing machine once. That’s absurd. The room is totally impractical in many other ways. There are only 8 hangers in the wardrobe for a “suite” for 4 people. There are no drawers. The bedside tables are tiny with no storage - style over function. Our clothes had to be dumped in piles on the open shelves in the bedroom. There is virtually nowhere to hang anything to dry like towels or beach towels. It is Forbidden to dry towels on the balcony. The shower again is style over function. It’s a “rain shower” with a huge ceiling shower. Looks great. Doesn’t work very well. The water is so spread out it takes ages to actually get wet. Then the shower tray is so shallow that the water spills over the edge onto the floor. There’s a strict time limit to check in otherwise you get charged. The parking is expensive. The wi-fi is virtually unusable it’s so slow and patchy. The tea and coffee making facility was very basic and the instant coffee sachets (you get 2) were not replenished. Cups weren’t washed. Fluff and dust on the shelves. And finally - the absolutely horrendous noise at breakfast because the plastic chairs that are on the plastic floor make a terrible noise when they are dragged in and out. And because it’s a buffet breakfast, people are up down, up down. Breakfast room is small and stuffy too so breakfast was a “get in and get out as quickly as possible” situation. I am not a picky customer. I am not used to expensive hotels. And I’ll forgive certain things. But so much about this hotel is grating that altogether it’s just not acceptable. On the plus side - the location of the hotel is great - a very small walk into Baveno. A

Hotel was very clean and a short walk down the street to the waterfront. The parking was fantastic in their private garage. Generous spaces which is a rarity.

I booked this accommodation for the rooftop bar which wasn’t opened at all. The manager said it was due to rain -but honestly I think he just didn’t want the hassle of opening it. It drizzled once and that was enough to shut it indefinitely! Our room was OK. The value was fair… but not outstanding. They have services listed like ‘laundry service’ which they actually don’t offer. The property itself is modern, well designed and in a great location! Some of the rooms look really lovely. I just felt like I was a bit of an inconvenience to them. I REALLY wanted to love it!

We had a very pleasant stay here over the Easter weekend. The hotel is modern, extremely comfortable and in a prime location close to the water. We had a charming view which included the church tower. Windows are double glazed and kept the noise out. We could hear the church bells but not much, they did not disturb us. There is parking on the ground floor which is remarkably spacious for Italy - easy to access and maneuver in. The staff were friendly and helpful. We didn't eat breakfast there as we had family staying nearby and ate with them, but it looked like a nice service. We would definitely recommend this hotel and would return with pleasure.

This hotel is small and beautifully decorated with many individual touches. Our suite was large, with air conditioning and a small balcony. The roof top bar was perfect for an evening drink, and the complimentary snacks were lovely. The staff were very welcoming and helpful, the parking facilities were also excellent. We had a wonderful stay and if we ever returned to Lake Maggiore we would definitely stay here again.

My family of 4 loved our stay at Al Campanile and were sorry that we could only stay one night. The hotel was very clean and modern, the beds were very comfortable, and the air conditioning worked great. We had a garden view suite that had two rooms, two balconies, and a spacious bathroom. We enjoyed drinks and wonderful views on the rooftop terrace. We also appreciated being able to park in hotel garage (for 15 euros per day). The town of Baveno is very convenient for visiting Isola Bella and within walking distance of Stresa. I would recommend this property to others and gladly return!

It was a quiet time of year, the town was empty but still a gorgeous lake. The hotel is in a great location, modern, clean, and beautiful. A gem in the area.

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Excellent stay and beautiful location for visiting the Boromean Islands, going for a swim or climbing Mount Mottarone. The view from the roof top is splendid and the rooms very pleasant. Very good address I recommend.

The whole thing was satisfactory, room with lake view, parking (paid) in the hotel. The only downside and for me unacceptable is the obligation to arrive before 5:30 p.m. We had to cancel a visit despite my phone call to ask to arrive at 7 p.m. When we travel we shouldn't have these kinds of constraints. Damage ! A little effort because this establishment deserves better in the rating

Perfect hotel! Quiet, clean and modern. Spacious room! Well put Pleasant staff. No more space in the classic car park but a solution has been found! And with a smile too! I highly recommend ! Nice rooftop with a view! Admittedly, you have to notify of the arrival time, but they are open to discussion if you notify them of a late arrival.

They have charged me a supplement of 35 euros for arriving after 18:00. They did not make me a double copy of the keys and the room was outside the hotel. If the key had been erased I would have had to sleep on the street as reception didn't come back until the next morning.

La battuta di spirito fatta nel titolo deve ricordare a chi volesse prenotare in questo hotel che proprio accanto ad esso c’è la stupenda chiesa di Baveno e che alle 8.00 della domenica mattina sarete svegliati dal forte scampanio delle campane. Detto questo, abbiamo soggiornato per una sola notte nella camera 303, camera mansardata, con arredamento recente e ben dotata di tutto l’occorrente. Il personale è davvero gentile e disponibile, anche a suggerire ristoranti o bar. La colazione discreta.

Aparthotel in ottima posizione, curato in ogni dettaglio. Camera (la 102 in particolare) veramente spaziosa ed arredata con gusto. Colazione variegata ed abbondante, da migliorare il servizio per i piatti caldi. Personale eccellente. Rapporto qualità prezzo ottimo. Alfredo TOP