To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.6
Amenities8.6
Service9.0
Cleanliness8.8
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All reviews(118)
Positive reviews(17)
Reviews with photos/video(6)
Negative reviews(1)
Cesar M
King Room
Stayed in Nov 2024
Family
19 reviews
7.5/10
Posted on Jan 2, 2025
The rooms outside the main tower are too far and low quality insulation between rooms because you may listen everything between the rooms
Guest User
Tower-Water View.Hearing Accessible-Visual Alarms and Notifications.2 Queen Beds.
Stayed in May 2025
Couple
2 reviews
9.0/10
Great
Posted on Jun 16, 2025
Our stay in the Tower building was superb – it was spotless, spacious, and incredibly relaxing. We thoroughly enjoyed the Mexican atmosphere. The hotel staff were also very friendly, and we felt completely safe and secure. That's Disney World for you! As of June 2025, food and alcoholic beverages cost roughly 4 to 6 times more than in Japan.
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LittleMoonMoon
Water View Room Non smoking
Stayed in Aug 2024
Traveling with friends
58 reviews
9.0/10
Great
Posted on Sep 20, 2024
Convenient and clean. The food are affordable and good. Comparing to All Stars, I would definitely choose this hotel. I love the luxury design and relaxing atmosphere. It felt like you were living by the beach.
6/9
Rytel Reynolds
Standard View
Stayed in Mar 2024
Family
2 reviews
10/10
Outstanding
Posted on Apr 22, 2024
Absolutely beautiful resort. We drove and arrived very late, staff was accommodating and got us to our room right away as we were very tired. Staff was top notch, room was immaculate and welcoming. Multiple pools to choose from, multiple restaurants to choose from. They offered fun family activities throughout the week that we stayed such as nightly movies, scavenger hunts, pool party, tie-dye shirts, plenty of arts and crafts to choose from for the week, so much fun! The only complaint we had was birds around the pool at the dig site kept pooping in the pool so the pool kept closing for maintenance. It was great that they kept closing to clean and re-check the pool pH it was just more annoying than anything because it had closed multiple times one day when it was 90° in very hot. Other than that everything was great! The cafeteria food was great and we also tried the three bridges restaurant which was excellent as well!
6/7
Guest User
Standard View
Stayed in Mar 2024
Couple
1 reviews
10/10
Outstanding
Posted on May 2, 2024
Hotel is Beautiful & location is Great.
We had a standard 2 queen room which was pretty bare. Bed was fine, but just one armchair which was Very hard!
We normally stay in a 2bedroom villa on property so this was a disappointment.
The Mercado restaurant chicken bowl was Delicious, & Toledo Restaurant is Fabulous!!!
Guest User
Standard View
Stayed in Jun 2023
Business traveler
1 reviews
10/10
Outstanding
Posted on Jul 18, 2023
It was a very nice and clean place.
Guest User
Tower-Standard View
Stayed in Oct 2025
Family
9 reviews
10/10
Outstanding
Posted on Jan 11, 2026
A high-quality hotel with excellent service and dedicated staff. The only downside is that the hotel is very large.
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Kateze
Standard View
Stayed in Dec 2024
Couple
21 reviews
10/10
Outstanding
Posted on Jan 26, 2025
The supporting services are great. There are multiple outdoor swimming pools open to guests. The lakeside restaurant is very good.
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Eriko Michino
Standard View
Stayed in Nov 2024
Family
11 reviews
10/10
Outstanding
Posted on Feb 24, 2025
I finally got to do all the Disney things in Florida.
The buses are always there, so I recommend it to anyone going to Disney!
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Guest User
Standard View.Florida Special Accessible Room with Option for Hearing Accessibility.2 Queen Beds.
Stayed in Nov 2024
Family
2 reviews
5.0/10
Posted on Dec 18, 2024
The hotel is large, but the facilities are old. The rooms are cleaned every other day. The lobby reception service is very good and they tried to move our room to another building, but in the end there was still a room that was 2 stops away from us by bus. The hotel did not have any Disney elements and there were no children's activities.
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Guest User
Standard View.Wheelchair Accessible with Tub and Option for Hearing Accessibility.2 Queen Beds.
Stayed in Jul 2024
Business traveler
4 reviews
7.5/10
Posted on Oct 10, 2024
The hotel is very large and the environment is good, suitable for vacation
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Guest User
Standard View
Stayed in Apr 2024
Family
7 reviews
10/10
Outstanding
Posted on May 9, 2024
The price/performance ratio is quite high. The resort environment is very good and it is very convenient to go to various parks in Disney.
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onesnake
Standard View
Stayed in Jul 2024
Family
8 reviews
9.0/10
Great
Posted on Sep 28, 2024
The room is average, not cleaned every day, suitable for family travel
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Jiqun
Standard View.Wheelchair Accessible with Transfer Shower and Option for Hearing Accessibility.2 Queen Beds.
Stayed in Jul 2024
Business traveler
26 reviews
9.5/10
Amazing
Posted on Aug 9, 2024
A very satisfying stay. Looking forward to coming back next year.