Hilton Garden Inn Baytown

Everything was great! Breakfast was a little confusing in the way it worked because they serve you the buffet and it didn’t get as cold as I liked in the rooms but those were minor things. The staff was really nice and helpful.

Our room was OK. The shower had mold coming up on the outside wall. Not sure why there’s never exhaust in hotel bathrooms. The people above us walked heavy, footed almost all night long. Not sure what was going on. They left about 6 AM. Or went to bed.

I had 2 rooms there and I had a puppy in each room one is a service one is a motion support dog so at the end of my stay and when I’m almost arriving home, I noticed that they charge my credit card for the room. I was staying in for a dog and I immediately emailed the manager then I noticed about a couple hours later they charged me for the second room. She did refund the first room, but at that point I was like you should have asked when I checked out, were there any pets because of my understanding as long as you have papers on your pet then you would not be charge, other than that, the hotel was very nice. The staff was great. My room was lovely.

The stay was what I needed as a low cost alternative for an overnight stay. In fact it was better than most comparable hotels.

Best hotel ever pool so luxurious and I love the service and the staff they are so friendly and welcoming I can’t even imagine how much they would be willing to do for me and my family honestly they deserve a raise

The room was spotless,-the stay was amazing.newly established. The room was setup was neat and impeccable.

Was just passing through, did not use any of the amenities of the hotel.