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"All staff was very pleasant and polite, could not fault the hotel especially the location. We arrived early and our room was available. Breakfast was exceptional, variety was supberb. Would highly recommend this hotel, and would not hesitate to stay again."

"The room isn't huge, but if you shift things around, you can definitely open a 26-inch suitcase flat. They clean the room every day except Sunday, which is great. My only minor complaint is that my room was on the 5th floor, but the elevator only goes to the 4th, so I had to carry my suitcase up the last flight of stairs myself."

"Another thoroughly enjoyable visit and stay at this great hotel. The close proximity to Sutton train station and lots of nearby restaurants and takeaways makes meal decisions so much easier. Check in with a lovely lady called Jasmine was fantastic. This young lady was welcoming, friendly, charming, professional and with a totally can-do attitude all done with a beautiful smile. I always ask for a room at the end of the corridor as I'm a light sleeper so less foot flow past and and asked me to take a seat, disappeared for a few minutes and came back to tell me she had allocated room 442. This literally was the last room and I had 2 really great nights sleep which is most welcome after long working days. If I had one minor criticism, it would be that the bedroom window wouldn't open which has not been the case on previous visits. I personally prefer fresh air for a good nights sleep than using aircon. Overall though, brilliant stay and look forward to returning in the coming weeks."

"This is the best hotel I've stayed at in London, and I've visited many times! This hotel just opened in 2026, and I boldly booked it because I'd previously stayed at another hotel from the same brand in Hangzhou. The hotel environment is exceptionally good – it's only about a 5-minute walk to a subway station, and there's a huge shopping mall and supermarket nearby! All sorts of restaurants are also available! The room was super clean and comfortable! I highly recommend it! Even if you want to visit major attractions, it's only a few subway stops away! All the front desk staff were young, vibrant, and very friendly! Since my flight was at 6 or 7 PM, I asked if I could have a late check-out. The hotel staff kindly extended my check-out until 2 PM, and my children and I had a wonderful stay here! I will definitely stay here again next time I'm in London!"

"The room location was good, and the facilities were standard. The value for money was quite decent, and the front desk staff were friendly. I booked two rooms, one for myself and one for my daughter. The next day, we were in a hurry to leave for a visa appointment, and I accidentally left behind my daily medication, while my daughter left her nightgown. After my visa appointment, I returned to the hotel to retrieve my medication. At that point, my daughter hadn't realized she'd forgotten her nightgown. What's more, when the hotel gave me my medication, they didn't even mention any other forgotten items. We only discovered the missing nightgown after we got home and then called to confirm. When I went to London for the second time to pick it up, for some reason, the front desk staff couldn't just hand it to me directly and had to wait for a colleague to arrive. This is my first time losing an item in an overseas hotel, so I'm not sure if this is their standard procedure. In hotels back home, they would definitely call to inform you if you've left something behind, so I could have picked everything up at once."

"Nice room and hotel. Front of house service were absolutely terrible. They did not explain to me that parking was an additional fee, they simply took my registration. They should be transparent with the fact that parking is an additional fee on site, not trying and hide that until the clients invoice arrives?! Breakfast was actually quite good as long as you're not expecting 5 or 6* food. It was delicious and good sustenance. Location is super. Right near Regent's Park. Not the most appealing hotel from outside, but inside is fine. Last point, while th decorations/renovations are great, they could have installed new showers. The bathtub shower is tiny, difficult to stand in and the water pressure was appalling. Would I stay here again? No. Was it a decent hotel? Yes. Was the price appropriate per night? This is London, nothing is priced appropriately. Enjoy your stay!"

"Great value for money! For around 1000 RMB in London, getting a room like this is excellent. The Central Line is right outside the hotel, offering direct access to the city center, which is super convenient for sightseeing. There's also a supermarket nearby, making things even easier."

"The hotel is great, nothing to complain about, considering it's significantly cheaper than most comparable options closer to the center of London and breakfast is even included. The only caveat is, that the breakfast selection is limited and the coffee could be better. But all in all I'd recommend this hotel."

"Really handy if you need to catch an early morning Eurostar as it’s a 5 minute walk from the hotel to Farringdon station. Self check-in via a screen in the lobby. Great for a night’s stay, no frills. Was given an accessible room even though I didn’t request one so not sure what the other rooms and bathrooms are like. Really didn’t enjoy the smell of the toiletries as I wanted to gag every time I used the hand soap when I washed my hands - so opted to use my own shower gel etc. Maybe some will like it but I didn’t. Otherwise like I said, good for a night if you have an early morning train to catch."

"Location: Very close to the subway, about a 15-minute walk to both King's Cross Station and Farringdon Station. Dining options are also conveniently located in both directions. Facilities: The room was much smaller than I expected. I don't have a good grasp of room sizes, so even seeing the numbers didn't give me a clear idea. The only truly uncomfortable part was that when I booked on Ctrip, I specifically looked for rooms with a bathtub and booked a room type that was supposed to have one. However, when I arrived, I found that some rooms of that type didn't have a bathtub. After discussing it with the front desk, they explained that I hadn't explicitly stated in my booking that I needed a room with a bathtub, which is why I didn't get one. Adding to this, the front desk, restaurant, and housekeeping staff were all Indian, and I personally don't have a good impression of Indian people, so this really soured my overall opinion of the hotel. Their solution was for me to come back the next day at noon to 'try' and change rooms, as they weren't sure if a room with a bathtub would be available. As a tourist with a full 6-day itinerary, it's impossible for me to return to the hotel at 12 PM on any day to change rooms, so nothing came of it. Also, the hotel doesn't provide international power adapters. If you're traveling as a family of three, I recommend bringing two adapters. Cleanliness: Standard for a normal hotel. There were still leftover snack crumbs from previous guests on the power outlets in the room. Service: I didn't have any service requests. Overall, the hotel is just acceptable, meeting the minimum standards for a family travel accommodation. The surrounding area is also quite convenient; there are plenty of dining and drinking options if you turn right out of the hotel and walk past two traffic lights. For football fans, both Arsenal and Tottenham's home stadiums are nearby, just two stops in different directions. However, if I were to bring my family on a trip again, I would not choose this hotel."