Hotels near Yackandandah Museum, Beechworth

Our stay was comfortable, warm and met our needs while we were in town to visit a terminally ill relative in hospital. Website room rates are lower than what the staff in reception will charge you on check-in - if you plan to stay at this property, suggest booking and paying online to ensure you are charged the advertised rate. When we politely approached reception to first query our charge, then provide feedback to the staff that there were demonstrable discrepancies between website advertised rates and those charged at check-in, staff became aggressive and accused us outright of lying. To this day, the online Saturday night rate that staff claimed categorically would never be available online, remains available to book online at the rate that we advised them. We have since attempted to contact this business twice in writing with indisputable proof that the feedback we provided is true and accurate - we are still waiting for a response but we don’t expect one based on our experience with how this business operates. We are acutely aware of the challenges faced by tourism and hospitality businesses due to the pandemic, and politely approached this business to query what we believed was an error on our bill; when staff categorically rejected this, we asked that our feedback be captured that website rates are lower than rates charged in reception, in the interests of that business avoiding potential issues with ugly customers (which we were not). Their response was absolutely disgraceful, such aggression and abuse should never be directed at customers nor staff in this situation. We will not be back - we don’t give repeat business to dishonest and abusive businesses.

It was a business decision that led our choice to stay here... a co-worker and I stayed for one night only. The motel is quite a beautiful building - easy car parking spaces- lovely pool area- outdoor seating- established garden. Service at reception was exceptional... the gent even helped me when I had forgotten my phone charger ensuring I could charge my phones that evening. Breakfast was not an option here ( unless you ordered to your room)... and the restaurant was also closed. They, like other businesses, are struggling to get staff... in this case, they are missing a chef. I felt like home when I spotted a couple of bengals at the location... I found it odd that they were residing in a motel because bengals are not known for being friendly cats. However, they are stunning to look at. The only let down for this motel is that the rooms could do with a refurbishment. The mattresses are a little firm and the linen is dated. I did get a good night's sleep, but I woke sore from the firm mattress.

The Quest Wodonga is ideally situated for our stays in that area and we appreciate the undercover parking and the gated car part area for security. Having the Huon Tavern adjoining the Quest is a tremendous bonus, as we did not have to leave the building to eat out. The menu there was excellent too.

Our family of 3 stayed in a 2-bedroom, 1 bathroom cabin (no.9) for 4 nights - Saturday to Wednesday - in March 2023. The Good: - Park was clean and well maintained - Water in Lake Hume was full and came right up to beautiful grassed bbq area (see photos) - Very quiet (especially at night) - Cabin was spotlessly clean - Supplies were plentiful - Linen on beds was high quality and very comfortable - extra, warm blankets were available in cupboard - wifi good - Supplies such as cooking spray and paper towel provided at BBQs - fantastic! - Big, shady trees throughout are beautiful - Easy parking at front for any visitors The not-so-good: -The park feels cramped. Cabins are very close together. I think it would be very noisy with louder people next door in busy times. - Roads within park are very narrow - Spa needs to be booked. Sorry, but I found this odd. - Pedal Go Karts cost $10 per hour each. Surely the use of these could be included in the tarriff (we paid almost $1000 for 4 nights in off-season). - Some old permanent vans/cabins look shabby and bring down the otherwise pretty look of the park An overall pleasant stay! Thank you.

Overall experience is awesome 👌 my kids loved a jumping pillow... and nice lake view