Guest User
September 2, 2024
Friends who come to this store are not recommended to book the special room (I thought it was just that the window was blocked and I couldn't see the outside of the window completely). If I knew that the special room was on the underground floor, I would not have booked it. The room has a window but there is a wall opposite the window, which is very weird. . . I have been to many cities and basically I would choose Four Seasons or Atour. This experience was the worst one. The standard room I booked was given a family-sized bed, so the bed was right there as soon as I entered the door. . . The suitcases had to be placed at the door. There was a strong musty smell when entering the room. The bed sheets had black stains similar to footprints, and the sink drain was leaking and could not be opened. . . Because we arrived at the hotel late, we did not go to the front desk to change rooms. . . One thing worth mentioning is that the service is up to standard. I was not used to sleeping on a cotton pillow and called the front desk to ask for another pillow. At first they said there was none, but later the service staff brought one. When I was leaving, the front desk asked if I could give a five-star review on Ctrip. I said I really couldn't give a good review. I hope future guests will learn from this and not book a special offer room. I'd like to add that the price I booked was 430 yuan per night.
Original TextTranslation provided by Google
