Guest User
October 9, 2024
I have stayed at 7 Days in other places before, and I feel that the decoration style in every city is the same. So when I went to Beijing this time, I decisively booked a 7 Days Premium Hotel on Ctrip. However, I was shocked when I walked into the room. It was the first time. I saw that the wall under the window sill in the room was yellow and peeling, and the indoor environment was shabby. I felt like I was in a pirated 7 Days Inn. I checked out early the next morning. When I returned to my place of residence, I discovered that there was one piece of clothing missing from the lockbox. I thought I was still wearing it the day before I came back. I guess I forgot to put it away in my room when I changed out at night, so I ended up wearing it at night. I called the lady who was very impatient and asked me to call the aunt who cleans the room the next day. As a result, I made more than ten calls the next day, and a waitress answered one of them. She didn't even check and just called the front desk. I didn't have any clothes, and I said in a very disdainful tone, "Why are you using your old clothes?" I tried to call you again later, but I ended up not answering the phone at all. Just hung up. The clothes really disappeared out of thin air. I just lost them and had no hope of getting them back. However, the attitude of the waiters made me very uncomfortable. They did not have the most basic service professionalism. I felt the worst experience after staying in a hotel for 7 days. This time, poor environment, poor service, bad reviews, bad reviews
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