Manxin Hotel Beijing West Railway Station Reviews

Response from Property: Hi there,Thank you for your lovely review—we’re over the moon that your family of four had such a wonderful time at our hotel! It’s fantastic to hear you loved the easy access to the metro (2-minute walk!) and city center, the daily minibar refills with mineral water and soft drinks, and our varied breakfast. We’ll share your special thanks with the reception team—their effort to assist you quickly via translator doesn’t go unnoticed. We’re already looking forward to your next visit!

Response from Property: Dear guest, hello! Thank you very much for choosing the Beijing West Railway Station Manxin Hotel among many other hotels. We apologize for not providing you with a satisfactory stay experience. We have promptly and effectively rectified the unexpected situation you encountered during your stay. If you need a packed breakfast next time, please let us know and we will prepare it in advance. Thank you for your understanding. We will work hard to avoid such problems in the future. Thank you very much for your comments and suggestions. We sincerely look forward to seeing you again! I wish you a happy life! General Manager: Fu Xiaoguang

Response from Property: Dear Guest, Thank you for staying at Beijing West Railway Station Manxin Hotel. Your satisfaction is our greatest encouragement and support. The welcome gift, welcome fruit, and check-out gift we thoughtfully prepared for you carry our sincerest greetings and best wishes. We are committed to providing meticulous, thoughtful, warm, and attentive service to every guest. We are honored that our service has left you with a wonderful impression, and we sincerely look forward to your next stay. We wish you a pleasant stay! Hotel General Manager: Fu Xiaoguang

Response from Property: Dear Guest, thank you so much for your positive review! Seeing your satisfaction with your stay at our hotel is a great encouragement to all our staff. From the cleanliness of the guest rooms and the speed of our service to the ambiance of the public areas, we have meticulously refined every detail. We look forward to your next choice and continuing to provide you with warm and attentive accommodation services. We wish you a pleasant journey and all the best! General Manager: Fu Xiaoguang

Response from Property: Dear Guest, Thank you for choosing Beijing West Railway Station Manxin Hotel among so many hotels. We greatly appreciate your review and the encouragement it gives us. Every staff member at the hotel adheres to the service philosophy of "customer-centricity," making the hotel feel like a second home away from home. With your mobile phone, you can easily control the room's lights, curtains, air conditioning, and TV, freeing your hands and letting technology change our lifestyle. Thank you again for recognizing our staff; we will continue to strive for excellence and sincerely look forward to seeing you again! General Manager: Fu Xiaoguang

Response from Property: Dear Guest, Thank you for staying at Beijing West Railway Station Manxin Hotel. We are delighted to provide you with a satisfactory stay. Located in the Beijing West Railway Station business district, just a 15-minute walk from the railway station, the hotel boasts a tranquil environment amidst the bustling city. Manxin Hotel prioritizes guest satisfaction and strives to ensure every guest experiences our warm hospitality. From the refreshments in the lobby and the drinks in your rooms to the butler-style service, we aim to create the most comfortable stay for you. We sincerely look forward to your next stay! Wishing you a pleasant stay! Hotel General Manager: Fu Xiaoguang

Response from Property: Dear Guest, Thank you for choosing Beijing West Railway Station Manxin Hotel among many hotels. We greatly appreciate your review and the suggestions for improvement. We take your feedback very seriously. Although we haven't received your five-star rating, your recognition and encouragement are a driving force for us to improve. Every employee at our hotel adheres to the service philosophy of "customer-centricity," striving to make the hotel your second home away from home. With your mobile phone, you can control the room's lights, curtains, air conditioning, and TV with a single tap, freeing your hands and letting technology change our lifestyle. Thank you again for your recognition of our staff. We will continue to work hard and do even better. We sincerely look forward to seeing you again! General Manager: Fu Xiaoguang

Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted to have provided you with a wonderful time. Your praise is a great encouragement to Beijing West Railway Station Manxin Hotel and a driving force for our improvement. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your next visit! Welcome back! We wish you a pleasant stay! Hotel General Manager: Fu Xiaoguang

Response from Property: Dear Guest, Thank you for choosing Beijing West Railway Station Manxin Hotel among many hotels. We greatly appreciate your review and the encouragement it gives us. For your next booking, we will upgrade your room type free of charge. Every employee at our hotel adheres to the service philosophy of "customer-centricity," making the hotel feel like a second home away from home. With your mobile phone, you can easily control the room's lights, curtains, air conditioning, and TV, freeing your hands and letting technology change our lifestyle. Thank you again for your recognition of our staff. We will continue to strive to do better and sincerely look forward to seeing you again! General Manager: Fu Xiaoguang

Response from Property: Dear Guest, Thank you for choosing Beijing West Railway Station Manxin Hotel among so many hotels. We greatly appreciate your review and the encouragement it gives us. Every staff member at the hotel adheres to the service philosophy of "customer-centricity," making the hotel feel like a second home away from home. With your mobile phone, you can easily control the room's lights, curtains, air conditioning, and TV, freeing your hands and letting technology change our lifestyle. Thank you again for recognizing our staff; we will continue to strive for excellence and sincerely look forward to seeing you again! General Manager: Fu Xiaoguang

Response from Property: 尊敬的賓客:您好!感謝您在眾多酒店中選擇北京西站漫心酒店。非常感謝您的點評並且給了我們莫大的鼓勵與支持。酒店的每一位員工也一直秉承“以顧客為中心”的服務理念,讓酒店成為您在外的另外一個家,手機一鍵操控房間的燈光、窗簾、空調、電視,解放您的雙手,讓科技改變我們的生活方式,再次感謝您對我們員工的肯定，,我們一定會繼續努力,做得更好,衷心的期待與您的再次相遇!總經理:付小光

Response from Property: 尊敬的賓客:您好!感謝您在眾多酒店中選擇北京西站漫心酒店。非常感謝您的點評並且給了我們莫大的鼓勵與支持。酒店的每一位員工也一直秉承“以顧客為中心”的服務理念,讓酒店成為您在外的另外一個家,手機一鍵操控房間的燈光、窗簾、空調、電視,解放您的雙手,讓科技改變我們的生活方式,再次感謝您對我們員工的肯定，,我們一定會繼續努力,做得更好,衷心的期待與您的再次相遇!酒店總經理:付小光

Response from Property: Dear guest, hello! Thank you very much for choosing the Beijing West Railway Station Manxin Hotel among many other hotels. We apologize for not providing you with a satisfactory stay. We attach great importance to the situation you encountered during your stay and have promptly conducted business training and rectification for our front desk staff. Thank you for raising this issue and giving us an opportunity to grow. We will also work hard to prevent such problems from happening again in the future. Thank you very much for your comments and suggestions. We sincerely look forward to seeing you again! I wish you a happy life! General Manager: Fu Xiaoguang

Response from Property: Dear Guest, Thank you for choosing Beijing West Railway Station Manxin Hotel among so many hotels. We apologize that we were unable to provide you with a satisfactory stay. We take the issues you encountered during your stay very seriously and have promptly conducted training and made improvements for our front desk staff. Thank you for raising the issue; it gives us an opportunity to learn. We will strive to prevent similar problems from recurring in the future. Thank you very much for your feedback and suggestions. We sincerely look forward to your next stay! Wishing you a pleasant stay! General Manager: Fu Xiaoguang