Hotel New Otani Chang Fu Gong

Great location, and the gym and pool are excellent. The breakfast spread is fantastic, offering a good variety of Japanese, Western, and Chinese dishes.

I always choose this hotel when I go to Beijing, first because of its convenient location and second because of its excellent service. This time, after watching Nicholas Tse's concert, I specifically changed my booking to stay here the next day. Although there was a slight hiccup, the night manager didn't drag his feet or fail to resolve the issue because it was late; instead, he fixed it very quickly and to my satisfaction. So, I will definitely choose them again next time.

The room was clean and tidy, and the bedding was comfortable and suitable. The floor was very quiet, and the elevator arrival chime was soft. The front desk staff were polite and attentive. The seafood at the buffet dinner was abundant and fresh, and the dessert selection was comprehensive and impressive. The seasonal mochi and ice cream, in particular, were soft, glutinous, and melted in your mouth. The sandwiches and croissants at the pastry shop were great. I'm not sure if I missed the serving time, but I couldn't find the curry beef bread I was looking forward to. Guess I'll have to wait until next time! 🥰

The location is quite good, about 600 meters from Exit B of Jianguomen Subway Station. However, be aware that this exit doesn't have an escalator or elevator going down, so if you have large luggage, you might want to avoid it. The hotel service is very professional and thoughtful. Of course, it's rare for five-star hotels these days to help guests with their luggage. The Chang Fu Gong still offers turn-down service, which is a nice touch. The hotel has a small garden. Although not large, it's well-designed, and you can take a stroll there, or enjoy the view from a window seat during breakfast. The breakfast selection is quite comprehensive and the food is good, but it would be even better if there were some daily variations. I stayed for three consecutive days, and the menu was pretty much the same. The hotel facilities are a bit dated, but they are very well-maintained and convenient to use. The toilets have been upgraded with washlets, which is a plus. The hygiene is excellent.

The room's cleanliness was quite good, which is the main reason for the positive rating on hygiene. Facing the back garden with sealed windows, the room was relatively quiet. The breakfast buffet offered a wide variety of options—Chinese, Western, and Japanese—but the taste was really disappointing; none of it was good. It’s my first time not feeling full after a hotel buffet. The poor quality of the food is why I gave a low score for the facilities.

The hotel is located near Jianguomen, close to Metro Lines 1 and 2. While the rooms are a bit pricey and the hotel itself isn't very large, the surrounding environment within the hotel grounds is excellent. The breakfast is good, and the staff are very friendly and helpful.

The hotel is clean, the service is great, and the staff are very professional. It's a very nice five-star hotel, perfect for business trips or family vacations. The hygiene is well-maintained, and the location is convenient.