Donghuang Kaili Hotel Reviews

I've stayed in the standard rooms here before and they were just okay. This time, I upgraded to one of their newly renovated rooms and it's a significant improvement, I'm quite happy with it! The breakfast was decent too, and the location is pretty convenient.

A little tricky to find. Requested a different room and this was accommodated. Room in really good condition. Great views across Wangjing.

I booked two rooms and have already reviewed this place once. Honestly, if you have other options, I'd suggest looking elsewhere. It's really old-fashioned, and the only decent thing was the breakfast. This is a very sincere review!

The hotel's location is excellent, very close to the subway station. Although the facilities are a bit old, the room was clean. There's a supermarket and many restaurants downstairs, making it very convenient for getting around and dining.

The hotel's location is excellent, right above a subway station and the Shinsegae department store. The front desk staff provided great service, especially Xiao Li, who checked me in and even proactively upgraded my room. Thumbs up!👍🏻 However, I also have to mention a downside. I stayed in a suite, and there was a strange odor in the bedroom – like someone had sneezed without covering their mouth and the smell was lingering in the air. It was very noticeable as soon as I entered, particularly near the bedside table on the wardrobe side, but I couldn't pinpoint the source. Luckily, opening the window helped a bit, but this really impacted my stay experience.

A convenient choice in Wangjing CBD! Donghuang Kaili Hotel experience exceeded expectations. As a frequent business traveler, my recent stay at the Wangjing Donghuang Kaili Hotel (formerly Beijing Donghuang Hotel) was a pleasant surprise! From its location to the detailed service, it truly showcased the sincerity of a high-end hotel. Mr. He at the front desk even upgraded our room for free. I'll definitely choose this hotel again for future concerts! 📍 **Prime Location, Seamless Travel** - **Stress-free transportation**: The hotel is just 10 meters from Wangjing South subway station, right outside the exit, providing seamless access to the city center. It's within a 15-minute drive to Capital Airport, Guomao CBD, and the International Exhibition Center, saving time and maximizing efficiency. - **Surrounded by amenities**: The hotel has direct access to New World Department Store downstairs, with dining and shopping options at your fingertips. Japanese and Korean restaurants, popular coffee shops (like Starbucks) are within walking distance, so you don't need to go far for late-night snacks or entertainment. 🛏️ **Modern Rooms, Comfort and Smart Features** - **Newly renovated quality**: The rooms, renovated in 2018, feature a simple and stylish design, with an elegant and unique Chinese-themed floor. Each room is equipped with a large flat-screen TV, high-speed WiFi, and smart air conditioning. The bedding is soft and skin-friendly, and the bathrobes are comfortable and thoughtful. - **Attention to detail**: Complimentary tea and coffee facilities, daily cleaning service are impeccable. The bathroom has a separate wet and dry area with excellent water pressure, making for a superb shower experience after a long day.

This hotel is really bad, and it's supposedly four-star. Personally, I think it barely scrapes by as a three-star. The facilities are old, the air conditioning was problematic; the engineering staff told me it could only run on high or low speed, but not medium, and suggested I switch rooms. The shower drain was also clogged, so the water drained very slowly. The bed wasn't comfortable either, and to top it all off, there was an old, small 30-something-inch TV. It was a truly terrible stay.

Facilities: The facilities are comprehensive and excellent. Hygiene: Very clean and hygienic, making for a comfortable stay. Environment: The environment is very clean and comfortable, with good soundproofing. Service: The front desk service is good, and the staff are enthusiastic.

The location and views are absolutely unbeatable, and the room was unbelievably spacious.

Staff were so rude. The woman at the desk treated me like I was stupid because I don't speak Chinese and kept making comments to her colleague clearly talking about me and acting like I was being such a hassle. I just wanted to check into my room. They gave me an 'upgraded' room. I can't imagine what the original room must have looked like if this was the upgrade. The room was grimey. There was a bath and as much as I wanted a bath there's no way you could pay me to get into that tub. I didn't wanna touch anything in the room because it all looked dirty. They had free snacks, I spat it out immediately because it was gone off. They charged me a deposit per night which I'm supposed to get back after check out and I'm still waiting for. Avoid this place.

The hotel's overall decor is elegant, it's relatively quiet, and the breakfast is quite generous. The elevators are also very fast.

AC was horrible! Room temp was as high as 28C while setting was 23C. Front desk service was below average.

I'm back again, haha! Same great experience as always. Convenient location, and the breakfast is plentiful and delicious. Can you guys become a contracted hotel already? I stay here every time I come to Beijing!!!!!

It's a bit old, but the room is quite spacious and clean. The bed is a bit too soft, and the internet is a major issue – it constantly prompts you to download an app and frequently disconnects.