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Verified reviews
Location8.5
Amenities7.9
Service8.4
Cleanliness8.5
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All reviews(284)
Positive reviews(258)
Reviews with photos/video(29)
Close to airport(40)
Easy to get around(36)
Convenient location(33)
Clean pool(13)
Great swimming pool(13)
Quiet & comfortable(10)
Shower difficult to use(9)
Friendly front desk staff(5)
Negative reviews(26)
Guest User
Superior Double Room
Stayed in Nov 2025
Solo traveler
1 reviews
8.0/10
Very good
Posted on Dec 26, 2025
Hospitality of staffs was very good
Hotel islocated in the suburb of Beijing, need to make full use of Shuttle buses, and buses were useful.
In order to use Shuttle bus at the airport, you need to call hotel.
Response from Property: 親愛的客人您好,歡迎您選擇入住北京國都大飯店並分享您的入住感受。很高興能為您提供舒適的入住環境和便利的出行條件,北京國都大飯店期待着您下次蒞臨,為您提供更為優質的服務。
Guest User
Superior Room (2 Beds)
Stayed in Aug 2025
Traveling with friends
7 reviews
10/10
Outstanding
Posted on Oct 7, 2025
Free transfer to the airport, clean and near to the airport
Response from Property: 親愛的客人您好,歡迎您選擇入住北京國都大飯店並分享您的入住感受。很高興能為您提供舒適的入住環境和便利的出行條件,北京國都大飯店期待着您下次蒞臨,為您提供更為優質的服務。
Guest User
Deluxe Room (2 Beds)
Stayed in Nov 2025
Family
7 reviews
10/10
Outstanding
Posted on Dec 31, 2025
We stayed one night only at this hotel as it is close to the airport and we had an early flight to catch in the morning. The free shuttle bus was of great help. The room was clean and quite spacious, but everything feels a bit dated... The staff we met were helpful and courteous. We didn't get the chance to visit much around, so I can't comment much on the neighborhood and available services.
Response from Property: 親愛的客人您好,歡迎您選擇入住北京國都大飯店並分享您的入住感受。很高興能為您提供舒適的入住環境和便利的出行條件,北京國都大飯店期待着您下次蒞臨,為您提供更為優質的服務。
Sam sat
Superior Room (2 Beds)
Stayed in Apr 2025
Family
7 reviews
8.5/10
Very good
Posted on Aug 1, 2025
Pleasant stay at the hotel. Dated but good amenities such as the gym and swimming pool.
Response from Property: Dear guest, thank you very much for choosing the Beijing Capital Hotel. As the oldest four-star hotel near the airport, after more than 30 years of operation, some of the hotel's facilities are indeed showing signs of aging. However, we are currently renovating these facilities. We hope you will have a unique experience on your next stay. Thank you for taking the time to share your experience with us. We sincerely look forward to your next visit. We wish you success in your work and a happy life!
Ziranmeng_。
Superior Double Room
Stayed in Apr 2025
Business traveler
11 reviews
8.5/10
Very good
Posted on Jul 26, 2025
The hotel is generally quite clean, though the facilities are a bit dated. You can tell it was once a very high-end establishment. However, the overall value for money is still pretty good.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for choosing the Beijing Capital Hotel. As the oldest four-star hotel near the airport, after more than 30 years of operation, some of the hotel's facilities are indeed showing signs of aging. However, we are currently renovating these facilities. We hope you will have a unique experience on your next stay. Thank you for taking the time to share your experience with us. We sincerely look forward to your next visit. We wish you success in your work and a happy life!
Guest User
Superior Double Room
Stayed in Sep 2025
Business traveler
1 reviews
4.0/10
Posted on Oct 21, 2025
The ‘Non-smoking’ room became Smoking at check-in, the ‘Landmark View’ couldn’t be seen through windows that haven’t been cleaned in what appears to be years, the shower did not work and running a bath was useless due to slow water flow from tap and the water that did come out of the hot tap being only lukewarm All in all a very unenjoyable stay and one others should be aware of.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Family
16 reviews
9.5/10
Amazing
Posted on Apr 10, 2025
The bathrooms by the pool were dirty. Other than that I was satisfied with our stay. Service is good. Location is good if you need something close to the airport. The airport shuttle bus is very convenient.
Response from Property: Dear guest, thank you for taking the time to tell us about your experience at CITIC Grand Hotel Beijing. I regret that we failed to meet your expectations. Please allow me to express my sincerest apologies. At CITIC Grand Hotel Beijing, we strive for continuous improvement and hope to provide every guest with a high level of experience. Therefore, your feedback is very important for our improvement. Please rest assured that we are taking appropriate measures to resolve the existing problems and prevent them from happening again in the future. We hope to have the opportunity to provide you with better service in the near future.
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2025
Family
4 reviews
6.0/10
Posted on Oct 3, 2025
The room smell smoking à lot so it was difficult to fall asleep in that awful odour. The location to the airport was great, less than 10 minutes.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Anonymous User
Superior Room (2 Beds)
Stayed in Jun 2025
Family
13 reviews
10/10
Outstanding
Posted on Jul 7, 2025
Spacious rooms and excellent service.
Original textTranslated by Google
Response from Property: Dear guest, welcome to Beijing Capital Hotel and share your experience. We are pleased to provide you with a value-for-money experience and convenient travel conditions. We hope you have a pleasant trip and look forward to your next visit!
Michele Zarri
Superior Double Room
Stayed in Aug 2025
Business traveler
5 reviews
7.5/10
Posted on Sep 20, 2025
Location is good but still a few issues:
1. Could not connect to the WiFi. Was given user name and password but no instructions where to put them. Probably easy to solve but did not want to go back to the lobby
2. There is an extension lead that can be used to plug a phone charger, but it only works if the light is on which is a nuisance.
3. Aircon in my room was quite noisy and though it is a non smoking room, the guest before me did not see the sign :-)
4. First shuttle to the airport leaves at 6, too late for early flights
Not sure if I will book again.
Response from Property: 尊敬的賓客您好,十分感謝您花時間告訴我們有關您在北京國都大飯店的體驗。很遺憾未能達到您的期望,請允許我向您表達我最誠摯的歉意。在北京國都大飯店,我們孜孜以求,不斷改進,希望能向每一位客户提供高水準的體驗,因此您的反饋對於我們的提高十分重要。請放心,我們正採取適當的措施來解決所存在的問題並預防將來再次發生,希望在不久的將來有機會為您奉上更好的服務。
Crystal_Los Angeles, CA
Superior Double Room
Stayed in Jul 2025
Solo traveler
25 reviews
10/10
Outstanding
Posted on Aug 7, 2025
This is my second time staying at the hotel. The room was comfortable and the hotel is very close to the airport.
Response from Property: Dear customer, thank you for choosing CITIC Hotel Beijing Airport. We are located in the center of Airport Industrial Zone, you may reach every single terminal of Beijing Capital Airport within 10 minutes by the shuttle bus we offered to our guests as a complimentary service. We're looking forward to serve you again in the near future.
Chris z. Fr
Superior Double Room
Stayed in Jun 2025
Solo traveler
104 reviews
9.5/10
Amazing
Posted on Oct 20, 2025
2 nights to spend in beijing due to a delayed flight. the hotel is great, the pool is nice. convnient with some restaurant and convenience shops beside
Response from Property: 尊敬的客人您好,歡迎您下榻北京國都大飯店,並分享您的入住體驗。很高興能為您提供物有所值的體驗和便利的出行條件,希望您有個愉快的旅程,我們熱忱期待您下次光臨!
Ysambart
Superior Room (2 Beds)
Stayed in Jul 2025
Solo traveler
102 reviews
8.5/10
Very good
Posted on Aug 26, 2025
Good hotel. Wonderful experience. Cold in the night. Everything alright.
Response from Property: Dear customer, thank you for your time sharing with us your suggestions and comments, it's very important for us to further improve our service quality, and we wish to give you a better experience during your next stay with us. Looking forward to serve you again in the near future.
Sek
Superior Room (2 Beds)
Stayed in Jul 2025
Business traveler
1 reviews
8.0/10
Very good
Posted on Sep 2, 2025
Comfortable hotel near Beijing capital airport for transit travelers
Response from Property: 尊敬的客人您好,歡迎您下榻北京國都大飯店,並分享您的入住體驗。很高興能為您提供物有所值的體驗和便利的出行條件,希望您有個愉快的旅程,我們熱忱期待您下次光臨!
Guest User
Superior Room (2 Beds)
Stayed in Aug 2025
Family
2 reviews
9.5/10
Amazing
Posted on Sep 23, 2025
It was comfortable to stat except some bucks on the window.
Response from Property: 尊敬的客人您好,歡迎您下榻北京國都大飯店,並分享您的入住體驗。很高興能為您提供物有所值的體驗和便利的出行條件,希望您有個愉快的旅程,我們熱忱期待您下次光臨!