Guest Reviews of Beijing New World Centre Tongpai Hotel
9.1/10
Good
6751 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.9
Service9.1
Cleanliness9.2
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All reviews(6751)
Positive reviews(6491)
Reviews with photos/video(1286)
Easy to get around(1302)
Close to metro(693)
Convenient for shopping(509)
Large rooms(476)
Delicious breakfast(374)
Friendly front desk staff(179)
Average lighting(90)
Tasty restaurant(73)
Negative reviews(260)
Anonymous User
Special King Room
Stayed in Apr 2026
Business traveler
28 reviews
10/10
Outstanding
Posted on May 30, 2026
The hotel truly lives up to the photos on Ctrip – no discrepancies, no exaggerations, just genuinely good as pictured. As a returning guest, whenever I'm in Beijing, I always stay at the Holiday Inn Express Chongwenmen; it feels just like coming home. I won't rehash what's already displayed. I just want to highlight the hotel's unbeatable location. From here, you can bike to the Forbidden City in 10 minutes; take the subway to the National Museum in 10 minutes; or bike to the Temple of Heaven in 10 minutes. Besides enjoying the scenery and park, there are hidden gems of authentic Beijing cuisine around the Temple of Heaven, waiting for you to savor one by one. If you've eaten your fill, it's a pleasant 10-minute walk to the City Wall Park for a stroll, where you can enjoy flowers in spring, fruits in summer, and beautiful scenery in autumn and winter – all for free. Staying at the Holiday Inn Express is, in a word, 'perfect,' or even better, 'absolutely perfect.'
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your support and positive feedback on the hotel. We hope to do even better when you stay again, providing you with a unique vacation experience. We look forward to your return!
Guest User
Standard King Room
Stayed in Apr 2026
Solo traveler
12 reviews
10/10
Outstanding
Posted on May 26, 2026
I had a very pleasant stay at this hotel in Beijing. The location was convenient for exploring the city, and the staff were friendly and helpful throughout my visit. The room was clean, comfortable, and had everything I needed for a short stay.
Overall, a great choice for staying in Beijing, especially for travelers looking for a practical and comfortable base while exploring the city.
6/8
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
Guest User
Special King Room
Stayed in Apr 2026
Business traveler
11 reviews
10/10
Outstanding
Posted on Jun 2, 2026
Facilities: Excellent, even has an air purifier.
Cleanliness: Spotless.
Environment: Super convenient for dining, accommodation, and transportation.
Service: Attentive and thorough.
There's a supermarket, mall, and various restaurants right downstairs, so you can eat, stay, and play without even leaving the building.
Original textTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您選擇入住新世界同派酒店。您的滿意是我們服務恆久不變的宗旨,也是對我們服務的極大鼓勵和支持。酒店位於北京市中心,距離地鐵2號線及地鐵5號線崇文門站僅50米步行1分鐘左右即可到達;距離北京著名景點天安門、故宮、天壇、王府井2公里至2.5公里,步行25分鐘左右即可到達;距離北京站僅1公里,步行10分鐘左右即可到達;距離北京南站僅7公里,地鐵20分鐘即可到達。地理位置得天獨厚。衷心期待您的再次光臨
Guest User
Standard Twin Room
Stayed in Apr 2026
Family
4 reviews
10/10
Outstanding
Posted on May 21, 2026
This is my second trip to Beijing this year, and I chose to stay at the Livefor hotel in Chongwenmen again with my son. I guess that makes me a repeat customer, right? 😁 Overall, I'm quite satisfied.
The location is super convenient, just a few minutes' walk from Chongwenmen subway station, making getting around incredibly easy. There are malls right downstairs and across the street, so with a child, I don't have to venture far.
Cleanliness is my top priority when choosing a hotel, which is why I've picked Livefor twice. Next up is the bedding, especially the pillows – they're just the right firmness, ensuring a really comfortable sleep. The soundproofing is also good; once the window is closed, you can't hear any outside noise, and it's very quiet at night. My son loved the mini-fridge in the room; he bought some drinks and cheese, and he really enjoyed that.
The service was also excellent and thoughtful. Check-in was quick, the staff were friendly and gentle, and they were always ready to help with any issues.
All in all, the transportation, accommodation, and dining experiences were all great, offering good value for money. I'll definitely prioritize staying here again on my next visit to Beijing.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at New World Tongpai Hotel. Your satisfaction is our constant goal and a great encouragement and support for our services. The hotel is located in the heart of Beijing, just 50 meters (approximately a 1-minute walk) from Chongwenmen Station on Metro Lines 2 and 5; approximately 2-2.5 kilometers (approximately a 25-minute walk) from famous Beijing attractions such as Tiananmen Square, the Forbidden City, the Temple of Heaven, and Wangfujing; approximately 1 kilometer (approximately a 10-minute walk) from Beijing Railway Station; and only 7 kilometers (a 20-minute subway ride) from Beijing South Railway Station. Its location is exceptionally convenient. We sincerely look forward to your next visit.
Sylwia_11
Standard Twin Room
Stayed in Apr 2026
Traveling with friends
5 reviews
10/10
Outstanding
Posted on May 18, 2026
I came to Beijing for the Yue Tian concert again, and I stayed at the same hotel, Pentahotel, as my previous visit. The location is super convenient, with Nanluoguxiang, the Forbidden City, and Ditan Park all nearby. It's only about a 30-minute taxi ride to the Bird's Nest, which is great! The staff were very friendly and even helped me get the street-view room I wanted. Plus, food deliveries are brought up by a robot, which is really fast!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your patronage and appreciation of our Beijing New World Center Tongpai Hotel! We are committed to continuous improvement and strive to provide every guest with a warm and welcoming stay. We sincerely look forward to your next visit!
Guest User
Standard Twin Room
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 15, 2026
The room was quite spacious and offered great value for money. There are at least five large shopping centers nearby, plus a ton of street food options. It's super close to the Temple of Heaven and the Forbidden City, and there's a subway station nearby too. The front desk and kitchen staff were all fantastic; a big thank you for helping me with so many food deliveries! It was also really nice to be able to extend my stay until 2 PM, and the luggage storage was very convenient and secure.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your support and positive feedback on the hotel. We hope to do even better when you stay again, providing you with a unique vacation experience. We look forward to your return!
Guest User
Discount Twin Room
Stayed in Apr 2026
Business traveler
5 reviews
10/10
Outstanding
Posted on May 9, 2026
The room was spacious and clean, featuring a sofa and floor-to-ceiling windows with expansive views. The hotel itself exuded understated luxury and sophistication. The lobby bar is perfect for a casual get-together with friends. Its prime location within Beijing's inner ring road means excellent transport links, with the subway station just a short walk away. This will definitely be my top choice for future business trips.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at New World Tongpai Hotel. Your satisfaction is our constant goal and a great encouragement and support for our services. The hotel is located in the heart of Beijing, just 50 meters (approximately a 1-minute walk) from Chongwenmen Station on Metro Lines 2 and 5; approximately 2-2.5 kilometers (approximately a 25-minute walk) from famous Beijing attractions such as Tiananmen Square, the Forbidden City, the Temple of Heaven, and Wangfujing; approximately 1 kilometer (approximately a 10-minute walk) from Beijing Railway Station; and only 7 kilometers (a 20-minute subway ride) from Beijing South Railway Station. Its location is exceptionally convenient. We sincerely look forward to your next visit.
Guest User
Standard Twin Room
Stayed in Apr 2026
Other
2 reviews
10/10
Outstanding
Posted on May 8, 2026
Very conveniently located near restaurants and shopping and not very far from the forbidden city and parks in the city center. There’s a metro stop right outside the hotel too. The hotel was very nice and clean and the staff was friendly. Would love to stay here again!
Response from Property: Dear guest, Thanks for your valued feedback. We know there is always have the space to improve. Hope we are getting better during your next stay with us. Thanks with Best Regards.
YikouzhishiAle
Cozy Queen Room
Stayed in Apr 2026
Other
2 reviews
7.0/10
Posted on May 7, 2026
The hygiene and overall environment were decent, and the view was okay. However, two things happened during my stay that were quite frustrating…
The hotel's humidifier suddenly started leaking severely, like a waterfall cascading down the edge of the table. I called the front desk, and they said they would send someone to fix it. I waited for about seven or eight minutes, but no one showed up. During this time, the floor got completely soaked (p5p6). Finally, I called again to follow up, and the front desk sent a cleaning lady. She said it was because the person who filled it earlier didn't do it properly, and then the hotel just dropped the matter.
Sunday, around 6 PM:
The hotel and the convenience store are connected, and the door was open. After buying some things, I thought I'd enter the hotel through there, but found it blocked off by a cloth strip.
Just then, a plump male staff member came over and told us off, saying we couldn't pass through there and hotel guests couldn't enter from that side, and we had to use another door and go around. We asked which door, and he sarcastically replied, “Don’t you know which door you came in from?” His whole demeanor was contemptuous, with that kind of expression “😒”!
If we can't enter, couldn't he just say so nicely? For a five-star hotel, is this the kind of staff quality you have? And isn't he in the service industry? Why did he have to ask us if we knew, with that extremely sarcastic tone the whole time 🙄
It truly felt like I paid to suffer. I won't be staying here again…
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing to stay at Tongpai Hotel. We saw your review and are very sorry for the unpleasant experience. Would it be convenient for you to provide us with your room number and dates so we can follow up? Please feel free to contact us if you have any questions during your stay. We hope you will have a better experience next time. We sincerely look forward to your next visit!
Guest User
Standard Twin Room
Stayed in Apr 2026
Family
34 reviews
9.0/10
Great
Posted on May 6, 2026
I stayed at this hotel ten years ago. It's right at Exit H of Chongwenmen Subway Station, making it super convenient to get everywhere. Next door, you have New World Shopping Mall and a few other malls, so there are plenty of dining options. Even if you don't take the subway, it's a short bike ride to Tiananmen Square. Breakfast is decent, but the rooms really need a renovation; they're outdated. There's only one outlet by the bed, and it's loose, so fast chargers won't stay in. The bathroom door is also warped and hard to close. It definitely needs repairs. I was in room 918.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your review. The hotel has recently upgraded some of its facilities to continuously improve the guest experience, and we plan to continue upgrading both our hardware and software facilities in the future. Please feel free to contact us if you have any questions during your stay. We hope you will have an even better experience on your next visit. We sincerely look forward to your next visit!
Guest User
Standard Twin Room
Stayed in Mar 2026
Family
13 reviews
10/10
Outstanding
Posted on May 4, 2026
Great location, very convenient for getting around with the subway and buses nearby! Plenty of food options too. The interior is clean and tidy, and it's quiet and comfortable at night. Exceeded my expectations when booking, super satisfied!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your patronage and appreciation of our Beijing New World Center Tongpai Hotel! We are committed to continuous improvement and strive to provide every guest with a warm and welcoming stay. We sincerely look forward to your next visit!
Guest User
Special King Room
Stayed in Mar 2026
Solo traveler
2 reviews
3.2/10
Posted on May 1, 2026
I found a cockroach on my bed in the morning, which I had apparently crushed in my sleep, so I immediately went to take a shower! The light switch in the bathroom was also broken. Hygiene: Poor. Facilities: Broken switch.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing to stay at Tongpai Hotel. We saw your review and are very sorry for the unpleasant experience. Would it be convenient for you to provide us with your room number and dates so we can follow up? Please feel free to contact us if you have any questions during your stay. We hope you will have a better experience next time. We sincerely look forward to your next visit!
Guest User
Standard Twin Room
Stayed in Mar 2026
Business traveler
14 reviews
9.0/10
Great
Posted on Apr 30, 2026
The front desk staff were quite cold. The location is decent though, very convenient for getting around. It was also easy to order roast duck.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your review. The hotel has recently upgraded some of its facilities to continuously improve the guest experience, and we plan to continue upgrading both our hardware and software facilities in the future. Please feel free to contact us if you have any questions during your stay. We hope you will have an even better experience on your next visit. We sincerely look forward to your next visit!
Guest User
Family Suite
Stayed in Mar 2026
Family
3 reviews
10/10
Outstanding
Posted on Apr 20, 2026
It took me a while to find this place on Trip.com. The family room is perfect for someone like me traveling with a child and who snores loudly. The suite with two bathrooms means I don't disturb the sleep of other family members. The location is excellent and easy to find, right next to the New World Department Store, so it's convenient to buy anything you need. It's also not far from the main square. The breakfast leans towards Western tastes; while it's not as extensive as other 5-star hotels, the price is quite reasonable.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your support and positive feedback on the hotel. We hope to do even better when you stay again, providing you with a unique vacation experience. We look forward to your return!
Anonymous User
Special King Room
Stayed in Mar 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Apr 13, 2026
The hotel's location is excellent. The room was clean, spacious, and offered a great view with good privacy. It's very close to the subway station, making it super easy to visit multiple attractions in one day. The service was warm and attentive. It was a perfect stay, highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for your patronage and appreciation of our Beijing New World Center Tongpai Hotel! We are committed to continuous improvement and strive to provide every guest with a warm and welcoming stay. We sincerely look forward to your next visit!