Hilton Beijing Daxing Reviews

Response from Property: 【新古典法式建築風格酒店】尊敬的客人，您好！感謝您選擇北京大興希爾頓酒店。很高興您喜歡酒店的建築氛圍感，也給您留下了美好記憶；同時感謝您對前台Leo專業熱情服務的認可，以及您對客房整潔寬敞與良好隔音帶來安心睡眠的肯定。我們也會繼續用豐富的早餐與完善的配套，讓每一次入住都儘可能舒適順心。期待您的再次光臨，再次為您帶來更精彩的體驗！祝您生活愉快。——北京大興希爾頓酒店

Response from Property: 【Free Parking Available for Hotel Guests】Dear Guest, Thank you for choosing to stay at the Hilton Beijing Daxing Hotel and for leaving such a warm and thoughtful review. Your affirmation deeply moves our entire team. You described a scenario: a rushed itinerary, late arrival, traveling with elderly relatives and children, and a minor issue with the room type—every detail meant you needed extra care and patience. In this situation, Dora demonstrated "efficient and professional processing," "noticed the check-in notes," "proactively upgraded to a quieter room on a higher floor," "patiently explained breakfast and transportation," "her smile was particularly infectious," and "her soft-spoken yet insightful remarks." You summarized your experience by saying, "I instantly felt at ease in an unfamiliar city," and this "ease" is exactly what we hope every weary traveler feels upon arrival. You said, "Dora is the best calling card," which is the highest praise for her personally and the warmest encouragement for our entire team. Thank you for entrusting us with your trust during your rushed trip, and thank you for your commitment to the future. We sincerely look forward to welcoming you back with the same efficient, attentive, and warm service when you and your family visit again. Wishing you and your family a pleasant journey and a happy life! — Hilton Beijing Daxing Hotel

Response from Property: 【Get 明星同款打卡-旋轉樓梯】尊敬的客人，您好！感謝您選擇帶着家人來到北京大興希爾頓酒店，並留下這段温暖而珍貴的評價。和家人的每一次出行、每一段新體驗都彌足珍貴，您選擇這裏，説明您相信這裡能提供舒適、安全、安心的環境，這份信任，我們深深珍惜。感謝您把這份重要的家庭記憶留在這裏。真誠期待在您和長輩下次光臨時，能繼續在這座安靜、舒適、服務細緻的法式莊園裡，創造更多温暖的家庭回憶。祝您和長輩身體健康，幸福安康！——北京大興希爾頓酒店

Response from Property: 【近地鐵4號線高米店南站】尊敬的客人，您好！感謝您選擇入住北京大興希爾頓酒店，並留下這段充滿趣味與細節的評價。您對“熊貓花花限定盲盒套餐”的描述，盲盒的魅力正在於未知和驚喜，雖然抽到了重複款，但您用“湊成一對”賦予了它新的意義，這份隨遇而安的快樂非常感染人。您對設施、衞生、環境的認可，是對客房團隊日復一日堅守的肯定更是對我們團隊最踏實的鼓勵。感謝您的信任與這麼有趣的分享。真誠期待在您下次光臨時，能繼續在這裏，享受同樣標準在線的服務，也許還能抽到不一樣的熊貓盲盒驚喜。祝您生活愉快，好運常在！——北京大興希爾頓酒店

Response from Property: [Near Gaomidian South Station, Metro Line 4] Hello, thank you for choosing Hilton Beijing Daxing and sharing your stay experience. We are delighted to see your positive feedback on the efficient and quick check-in process and communication. We will continue to maintain this warm and friendly service attitude. We also appreciate your positive feedback on the clean and spacious rooms, comprehensive amenities, and attentive service, which made for a truly exceptional experience. We look forward to serving you again in the near future and welcome you back anytime. — Hilton Beijing Daxing

Response from Property: 【新古典法式建築風格酒店】尊敬的客人，您好！感謝您選擇北京大興希爾頓酒店。感謝您用“5分”作為開篇，這份滿分的肯定讓我們倍感榮幸。您從前廳服務、禮賓協助到客房體驗，逐一給出了具體的讚美，同時也以建設性的態度指出了餐飲方面的改進空間——這種“好事説好、不足説不足”的客觀反饋，是我們最珍視的。真誠期待在您下次光臨時，能在保持前廳、禮賓、客房高品質的同時，感受到餐飲方面的明顯改善。祝您生活愉快，期待再見！——北京大興希爾頓酒店

Response from Property: 【新古典法式建築風格酒店】尊敬的客人，您好！再次感謝您選擇入住北京大興希爾頓酒店，並如此具體、客觀地與我們分享這次入住中遇到的問題。您用“總體來講還可以”開頭，説明整體體驗沒有讓您失望；但您緊接着列出了三個非常具體的問題——這種“先肯定整體、再指出細節”的反饋方式，是我們最珍視的、也是最有助於改進的。這種理性的反饋，比任何激烈的批評都更能推動我們進步。真誠期待在您下次光臨時，能讓您看到這些細節的明顯改善。祝您生活愉快！——北京大興希爾頓酒店

Response from Property: [Neoclassical French Architectural Style Hotel] Dear Guest, Thank you for choosing the Hilton Beijing Daxing Hotel. We are shocked and saddened to have read your feedback carefully. Your repeated choices reflect your trust and reliance, but we sincerely apologize for your experience. Regarding the recurring issue with the nightlight switch, the hotel management has instructed the engineering department to conduct a comprehensive inspection of the room's electrical circuits and establish a preventative maintenance checklist for guest room facilities to prevent similar malfunctions from recurring. We have also increased standby staff to ensure that guest needs can be addressed promptly at any time. Regarding the room facilities and amenities, we have initiated specialized training and a monitoring mechanism. The hotel management will personally follow up and rectify every issue you pointed out. Thank you for your detailed feedback. We sincerely apologize again and request that you give us a chance to visit and experience our improvements. We wish you and your family a pleasant stay and all the best. — Hilton Beijing Daxing Hotel

Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and kind words about Dora!We are thrilled to hear that she delivered efficient, friendly and professional service during your check-in, and took time to introduce our hotel amenities, breakfast hours and answer all your questions. It warms our hearts that her thoughtful service made your stay so pleasant.We look forward to welcoming you back to Hilton Beijing Daxing soon!Best regards,Hilton Beijing Daxing

Response from Property: [Neoclassical French Architectural Style Hotel] Dear Guest, Thank you for choosing to stay at the Hilton Beijing Daxing and for leaving us this sincere review after your experience. We are deeply ashamed to hear about your anxieties and concerns before your stay, but we are touched that you still gave us a chance to verify your experience for yourself. We cherish this courage to "trust first and then verify." Your simple words conveyed your understanding and goodwill, and we know we bear your expectations and responsibilities. Thank you for your understanding and for your recommendation. We sincerely hope you will choose us again on your next visit. We wish you a happy life and all the best! — Hilton Beijing Daxing

Response from Property: 【Neoclassical French Architectural Style Hotel】Dear Guest, Thank you for choosing the Hilton Beijing Daxing Hotel as your "castle" for a short rest and for leaving such a carefree and sincere review. "Daxing Castle"—these four simple words are the most romantic recognition of our architectural style. We are delighted that this French manor has become a "castle" where you can rest in peace. "Excellent value for money"—this is the greatest affirmation for us. Our value lies in providing every guest with a comfortable, quiet, and pure space to rest without seeking complicated services. Your comment, "I don't need any services, I just want a place to rest and sleep," brings a smile to our faces and makes us feel honored. In this noisy world, to be your haven of rest is a rare trust. We sincerely look forward to your next visit and returning to this "castle." May every rest be a fully recharged experience! —Hilton Beijing Daxing Hotel

Response from Property: Dear Guest,Thank you for your honest review and for staying with us. We are glad you found your stay comfortable, beautiful and enjoyable with no complaints. We acknowledge your note that parts of the property show some signs of wear. Your feedback is very valuable for us, and we will keep working to improve our facilities. We hope to have the pleasure of welcoming you again in the near future.Best regards, Hilton Beijing Daxing