Beijing Poly Plaza Hotel

I booked this hotel upstairs for convenience when I came to Poly to see a play during the May Day holiday. I have to say, watching a play here is incredibly smooth. The theater is right on the ground floor, and I could even go back to my room to rest between the matinee and evening shows. Before booking, I saw some reviews saying the hotel was old, but after checking in, I found it to be pretty good. While it definitely shows signs of age, the hygiene was generally quite clean. The room wasn't huge, but there was enough space. The soundproofing was a little lacking; if the TV next door was loud, you could hear it a bit. The staff were friendly; as long as it wasn't too late at night, you could have food deliveries sent to your room by the concierge, and the housekeeping ladies were also very kind. I'd book this place again if I come back to Poly for a show.

The hotel is very convenient, being close to the theater and right next to Dongsi Shitiao subway station. It's super easy to get to places like Wangfujing, Yonghe Temple, Beihai Park, and the Forbidden City. Ordering takeout is also a breeze. The staff are all very friendly and helpful. I'll definitely prioritize staying here again next time I'm in Beijing. The only minor downside was that the shower pressure was a bit low.

The location is great, and that's the only good thing about this hotel. I usually don't write reviews, but since the hotel staff called me personally to ask for one, here it is. My check-in experience was absolutely terrible. I booked a room of the same type through Douyin, but the front desk couldn't find my reservation. Both Douyin and the hotel blamed each other, insisting it was the other's fault. Ultimately, they expected me, the customer, to mediate between them, which essentially ruined my entire May Day holiday. I spent all four days of my vacation stressed about this issue, and it finally ended with me re-booking the room through a different platform. It wasn't a huge deal initially, but then on the afternoon of the 4th, the hotel called me asking for a good review on Ctrip. I actually laughed out loud – after ruining my four-day holiday, they still wanted a good review? I would have just let it go with a cold shoulder otherwise, and I can even accept that the hotel facilities are very old. But since you asked for a good review, here's a bad one for you. The front desk couldn't find my reservation, making check-in incredibly difficult and embarrassing, with no follow-up resolution. If it weren't for the good location, I would never book Poly again.

Beijing Poly Plaza Hotel | A Veteran Hotel on East 2nd Ring Road, Blending Art and Convenience 🎭 This hotel is a core landmark on the East 2nd Ring Road with incredibly recognizable architecture. It's right above Dong四十条 subway station (70 meters away), and a short walk to Sanlitun, Guijie, and Workers' Stadium. You can also take the subway directly to the Forbidden City and Wangfujing, making travel a breeze. The hotel has its own Poly Theatre, offering a one-stop experience for theater-goers. The lobby and art corridors are filled with cultural relics and art exhibits, feeling like an “open art museum” and brimming with cultural ambiance. The guest rooms are simple, comfortable, clean, and tidy, with good soundproofing. Some rooms offer distant views of the China Zun or overlook the East 2nd Ring Road. Though it has a classic feel, it's well-maintained, amenities are complete, and it offers great value for money. Dining options are plentiful: Chinese and Western restaurants, with a wide variety of delicious breakfast choices. In summer, the buffet barbecue is super popular, creating a lively atmosphere for grilling and drinks. Facilities are comprehensive: there's an indoor gym available for free to guests. The service is warm and efficient, with quick responses from the front desk and housekeeping, and thoughtful attention to detail. This hotel combines the stability and convenience of a well-established property with an artistic vibe and excellent transportation. It's suitable for business trips, theater stays, or city explorations, making it a high-value choice within the 2nd Ring Road! Plus, enjoy a complimentary drink (coffee, iced tea, or refreshing juice) at the special lobby bar.

During my stay, I found live bed bugs on the sheets. After getting bitten, my skin was incredibly itchy and covered in red, swollen welts that took a full two weeks to completely disappear. I contacted the hotel for help, but the staff only used a water bottle to collect the bugs and provided absolutely no follow-up, apology, or compensation afterward. Both the hygiene and service were terrible. I strongly advise against staying here! It was my first time ever encountering bed bugs, and it happened in Beijing, at Poly!