DoubleTree by Hilton Beijing Badaling

DoubleTree by Hilton Beijing Badaling Reviews

DoubleTree by Hilton Beijing Badaling

No.69 Dongwai Street, Yanqing District, Beijing, ChinaView Hotel Details
DoubleTree by Hilton Beijing Badaling
DoubleTree by Hilton Beijing BadalingDoubleTree by Hilton Beijing BadalingDoubleTree by Hilton Beijing Badaling
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DoubleTree by Hilton Beijing Badaling Guest Reviews

4.6/5
Very Good
1094 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1094)
Positive reviews(1043)
Reviews with photos/video(260)
Close to amusement park(66)
Has play area for children(63)
Strange smell in room(51)
Convenient parking(50)
Perfect for kids(45)
Friendly front desk staff(41)
Negative reviews(51)
Angelique
KING GUEST ROOM
Stayed in Sep 2024
Couples
2 review
4.5/5
Great
Posted on Sep 10, 2024
The hotel was really nice and the rooms were spacious and clean. 30 mins taxi to Chinese Great Wall. The staff was nice however most did not speak English, yet had a good translator machine to help. However in an international 4 star branch hotel I would expect front staff to be required to possess better English skills. Yet the general manager did speak very well English and always would come up to us to greet and talk so that was a major plus. Only minor thing is that the room service food was stated in the room menu cart to be available until 23.00 yet the kitchen closes at 21.00 apparently. However the staff helped us directly to order food to the hotel. So just some minor things that could be worked on but overall a great hotel.
Response from Property: Dear Guest, Thank you for taking the time to share your feedback about your recent stay at DoubleTree by Hilton Beijing Badaling. We are very delighted that you generally enjoyed our overall image, especially for room cleaning and our GM. We will continue to strive in English skills and adjust the time of In room dining, and hope to welcome you back soon in the future! Front Office Manager Annabell Kou
Domnica Cîmpian
KING GUEST ROOM
Stayed in May 2024
Couples
12 review
4.7/5
Amazing
Posted on May 21, 2024
Clean and spacious room. Helpful staff. The breakfast can be greatly improved both on a variety of items and freshness. By 8:45 the buffet was almost empty. The coffee can be improved as well.
Response from Property: Dear Guest: Thank you for taking the time to share your feedback about your recent stay at DT Badaling. We are very delighted that you generally enjoyed our overall image, especially for cleanness, spacious room and helpful staff. We will also actively adopt your advice to increase the variety and freshness of breakfast. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! Assistant Front Office Manager Annabell Kou
Piet69
TWIN GUEST ROOM
Stayed in Apr 2023
Family
9 review
5.0/5
Outstanding
Posted on Apr 16, 2023
Good hotel, friendly staff. Breafasts is so good thought
Response from Property: Thank you for taking the time to share your feedback about your recent stay at DoubleTree By Hilton Beijing Badaling. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
KING GUEST ROOM
Stayed in Jun 2022
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 1, 2022
I had a great stay and the hotel staff, especially Jasmine, went out of their way to make sure I was comfortable. There were several staff fluent in English and they even gave me a WeChat contact for the hotel in case I needed anything. I would highly recommend!!!
Response from Property: Dear guest ,Thank you for staying at Doubletree by Hilton Beijing Badaling. Thank you for your good evaluation of the hotel. We will continue to work hard to bring you a comfortable and pleasant stay experience. Thank you again for your stay and look forward to your visit again. I wish you a smooth journey and a happy life!
Guest User
TWIN GUEST ROOM
Stayed in Sep 2024
Family
11 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The front desk lady was very nice. She gave us a family room with a double bed and a single bed. The child was 1.45 meters tall, and the three of us lived very comfortably. The steak at the hotel's buffet dinner was great. The receptionist helped the child apply for a very cost-effective children's price, and the dinner was very enjoyable. In terms of the itinerary, there were 2 packages purchased in advance, one with a 10-minute fixed-wing aircraft experience, and one with a night tour of the Great Wall for 2 adults and 1 child, 5 attractions such as Wild Duck Lake, and 1 of 2 adults and 1 child at Chibabu Park. It is worth mentioning that other hotels will charge an additional fee for this package when used on holidays, but Hilton did not charge an additional fee, which was particularly cost-effective. Our 3-day schedule was full and fulfilling, and Chibabu didn't have time to go. I will stay at Hilton again if I go to Yanqing next time!
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Anonymous User
TWIN GUEST ROOM
Stayed in Sep 2024
Family
27 review
4.5/5
Great
Posted on Sep 17, 2024
Service: Very good service, professionally trained staff, Beijing is still good, even in Yanqing, the hotel practitioners are competent and professional Facilities: Swimming pool, free underground parking, easy access Environment: Average, roadside rooms are noisy Hygiene: OK, no problems found Children's single Badaling Night Great Wall ticket: Very nice!
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Guest User
TWIN GUEST ROOM
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The room is large, the environment is good, the breakfast is rich, and the male manager on duty in the breakfast restaurant on August 11 was very friendly and enthusiastic. The hotel swimming pool is divided into large and small pools. The small pool is warm water, which is very suitable for children to swim.
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6/14
Response from Property: Dear guest: Thank you for choosing to stay at DoubleTree by Hilton Beijing Badaling. We are glad that you like our warm, comfortable and hospitable service. Each of our staff is very happy to provide you with considerate service and bring you a home away from home experience. Your satisfaction is our greatest praise and the driving force for our continuous progress. Thank you again for your positive comments and food sharing. We look forward to your visit again. I wish you a pleasant journey~~ Kou Shuyi, Front Office Manager of DoubleTree by Hilton Hotel Beijing Badaling
shenyuan123
B.Duck Family Suite
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 1, 2024
Bring two kids and choose a parent-child room. The hotel also posted a welcome fruit and dessert. The room is clean and tidy. The bathroom is separated into dry and wet areas. There is a bathtub, smart electric curtains. The buffet restaurant is also good. There are a full range of dishes. There is also a children's playground and a swimming pool. It is very suitable for bringing children. The service attitude is very good and responsive to every request.
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Guest User
KING GUEST ROOM
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Because I am a Hilton member, the front desk upgraded me to a family room. The room was very clean, of the right size, and very reasonably laid out. There were plenty of places to put things and hang clothes. The hotel pool was a little small, but the kids had a lot of fun. The hotel is very close to Wanda, and it is very convenient to eat. The basement should be enough for parking, and parking is free. When I left, my child left his watch in the hotel. After contacting the front desk, it was found quickly. Good review.
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Guest User
KING GUEST ROOM
Stayed in Aug 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 25, 2024
Overall good reviews. Xiao Gao, a staff member, added WeChat before check-in and provided one-to-one service, which was very good. There were timely answers to the problems encountered and responses to opinions and suggestions. Hotel itself: Advantages: 1. The swimming pool is very clean and not deep, suitable for children. 2. The breakfast is very rich. 3. The parent-child area is suitable for children to spend time. 4. There are enough parking spaces in the parking lot and charging piles. Disadvantages: 1. Check-in is super slow, maybe it is because the cleaning is more careful. I don’t quite understand why the information entry is also super slow. Domestic brand hotels don’t have so much information to enter. Travelers have been busy to the hotel, and it’s really painful to wait for check-in. I went there at 13:00 and said that the room was not ready. I waited until about 13:40 to finish. The employees are also very hard-working and have a good attitude. Managers should think about it, don’t toss employees, don’t toss customers, and don’t think it’s shameful to learn from domestic brands. 2. The charging piles are obviously occupied by gasoline vehicles. Although there are plenty of parking spaces, the charging piles are close to the elevator, so gasoline vehicles occupy the charging piles. 3. The room is so cold, about 21 degrees, it's freezing.
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Guest User
TWIN GUEST ROOM
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
It was a very pleasant stay. The hotel package was very cost-effective and included a ticket to the Badaling Great Wall. The hotel room was very comfortable, the hotel staff was enthusiastic and the service was especially good. The manager Xiao Gao was very patient and meticulous, making people feel at home. I recommend friends who come to visit the Badaling Great Wall to stay here.
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Response from Property: Dear guest: Thank you for choosing to stay at DoubleTree by Hilton Beijing Badaling. We are very glad that you like our warm, comfortable and hospitable service. Except for Manager Xiao Gao, every one of our employees is very happy to provide you with attentive service and bring you a home away from home experience. Your satisfaction is our greatest praise and the driving force for our continuous progress. We look forward to your visit again and wish you a pleasant journey! Liu Hongmei, Guest Service Manager, DoubleTree by Hilton Hotel Beijing Badaling
Rodin_dan
TWIN GUEST ROOM
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Very satisfied, warm service, complete facilities, hotel accommodation is also very quiet, the package I booked, free tickets for the night tour of the Great Wall, and free tickets for Wild Duck Lake, next time I go to Yanqing, I will choose this hotel
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Response from Property: Dear guest: Thank you for choosing DoubleTree by Hilton Beijing Badaling. We are glad to know that your visit was a satisfactory one! We look forward to your continued support. We will spare no effort to continue to bring you a comfortable and satisfactory service experience! Thank you again for your time and feedback. We look forward to your return soon! I wish you a smooth work and a happy life! General Manager of DoubleTree by Hilton Beijing Badaling Wu Ji
Guest User
TWIN GUEST ROOM
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 22, 2024
I took my kids to visit the Great Wall at night during the summer vacation. The hotel package was very cost-effective. When checking in, the front desk gave the kids chocolate cookies and upgraded them to a family room with a large bed and a single bed. The room was spacious and comfortable. The breakfast time was sufficient. After climbing the Great Wall at night, we slept enough in the morning before going to eat. It was nice. In addition, there were free tickets to surrounding scenic spots. We chose Wild Duck Lake Wetland Park and went there after checking out. We saw many wild birds and few people and beautiful scenery. It was a very good experience and I have recommended it to my friends.
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Response from Property: Dear guest: Thank you for choosing to stay at the DoubleTree by Hilton Hotel Beijing Badaling and taking the precious time to share your experience with such detail and care. I am very glad that you and your family had an unforgettable and pleasant time here, and I am especially happy that you can share this wonderful journey with your friends. We will spare no effort to continue working hard to bring a more perfect experience to our guests! I wish you success in your work and a happy life! Liu Hongmei, Guest Service Manager, DoubleTree by Hilton Hotel Beijing Badaling
Victorinini
TWIN GUEST ROOM
Stayed in Aug 2024
Family
14 review
4.3/5
Very Good
Posted on Aug 14, 2024
The rooms, overall environment and hygiene of the hotel are good. Although there are many people in the summer, check-in and check-out are very fast. The package I bought includes the Night Great Wall, Qibabu and attractions, which are also very good. At the same time, the front desk and lobby service staff of the hotel are also very good. The only deduction is the restaurant. I ordered a set meal and said that dessert would be sent, but it didn’t come. I asked the waiter separately, but he didn’t reply. When I went to the restaurant to check out in the evening, the service staff said to ask again, and left the room number and phone number, but there was still no reply. I was wondering, is it difficult to give normal feedback to guests?
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Response from Property: Dear guest: Thank you for choosing to stay at our hotel and for your sincere feedback! We regret that the hotel was unable to provide you with high-quality service during your stay, and we are deeply sorry for this! We attach great importance to your feedback and have reported your feedback to the person in charge of the catering department. We will investigate it immediately and strengthen relevant training for employees to improve their service attitude and professionalism. We hope you will stay with us again and experience our progress for yourself. Once again, we sincerely apologize for the inconvenience caused to you! General Manager of DoubleTree by Hilton Hotel Beijing Badaling Wu Ji
Guest User
KING GUEST ROOM
Stayed in Aug 2024
Family
7 review
4.0/5
Very Good
Posted on Aug 11, 2024
The good part is that it's newly opened, clean and sanitary, the swimming pool is nice, the small children's park has good breakfast and it's very convenient to go to IQiyi Qibabu Park. The bad part is that the swimming pool doesn't have bath gel or shampoo
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