We arrived 11pm to a women nearly crying in reception with her legs & toes full of bits with fluid leaking out telling us she thought there were bed bites,to then be taking through a dirty staff room full of mattresses as it was the only way to get to our room because the lifts were broke to then arrive at our room to find it was not the room we paid our view is a brick way,we then spent the whole of our first day in reception going back and forth with tui asking us to wait for the tui staff to the finish at 1pm and the hotel stuff telling us to wait it’s been nothing but a disaster,tui charged us £2900 for this holiday for me & my partner when everyone else we spoke to paid between £600-£700!! We were told it was a beautiful 5star hotel showing us pictures from mixed with Riox premiere & land of legend making out it was all one hotel,I’m absolutely appalled at the way tui has treated us,we asked to be moved to the hotel we thought we were staying at and was told we had to pay another £1500 which then would take it up to £4500 for a week in turkey in the middle of may not even peak season,absolutely everyone is complaining about the food say it’s not nice & you are only allowed to book in to 1 restaurants the whole which which we were not told!