Guest User
June 23, 2024
If you’re looking for the best hotel in Antalya, look no further!!!!! We come to Antalya every year and this hotel is by far the best we have stayed in!! We booked x2 rooms, and while I do understand we arrived very late, we were given rooms with a garden view. We had booked x2 rooms with a sea view. We complained immediately in the morning, and a very big special mention to Dogan Kacan, he was our hotel personal assistant and he immediately sorted out a upper floor room with the most incredible sea view (we were looking for, and had paid for) Dogan is a credit to your hotel! And a person you should try to upmost to keep! Nothing was very a problem and he helped us organise so much for us! He would make an incredible manager, if he ever desired! Another very special mention to our pool waitress, Mizgin Kur 🫶 what a fabulous waitress, always going far and beyond for her customers! No one worked harder than her by the pool! I will say, once she finished her shift, the service was not as good without her! She’s another very big asset to the hotel! And finally another mention to the waiter, Mustafa Argun, he was so kind and always brought us coffee etc (even before we even asked). It’s great staff that make great hotels, and don’t let these people go to another hotel! Simply the best staff! We will be back next year again because of these special three staff! (We’re currently in Rixos Premium, and while it was good in the past, it’s lost a lot of its good staff and has deteriorated a lot!) We pick x2 hotels every year in Antalya to visit, and Maxx Royal is a definite for 2025!!!