AC Hotel Belfast

Excellent place to be. Very nest and reception is prompt to attend to enquiries I absolutely enjoyed my time there and would give 5stars

This is the second time I’ve stayed here to go to a concert at the SSE arena. I can safely say that the staff are the friendliest I’ve ever experienced in Belfast - very helpful and engaging throughout. We also ate here and the food was delicious and we got a great deal as it was before 7pm. The breakfast is also to die for! And the beds.. it’s just bliss!! I can’t wait to come back already.

I was very disappointed with my stay at the AC Marriott Belfast. For the price I paid, I expected far better service and a warmer, more respectful experience. The room itself was fine, though I was surprised to find no complimentary water bottles provided. Check-in took an unnecessarily long time, with no explanation why, and the reception staff came across as abrupt and disengaged—barely making eye contact. The location is a bit of a walk from the city's activities. The one bright spot was a genuinely lovely young employee who delivered my room service the first night of my stay; he showed more professionalism friendliness than most of the staff I encountered. Unfortunately, there’s an older man with an English accent working at night in the bar area who was extremely rude—frankly enough to put anyone off staying here. Breakfast was also severely underwhelming. This hotel needs to make serious changes in terms of customer service and guest experience. I would not stay here again.

Stayed here as a family of 8. Good location and nice food.

Excellent hotel service , the location was great and only 15 min walk to the city centre . This will be our go to hotel in belfast . Also close to the titanic museum. The restaurant was very good and all the staff were very friendly.

It was a pleasant experience overall, but I expected more from such a hotel. The floor of the room wasn't cleaned and mopped, and there was dust anywhere. We also didn't even get a bottle of water. However, I called them to see if we can check in a little bit early and they let us with no extra cost! It worth it.