Dream Apartments St Thomas Hall

Location: Some users noted the property’s proximity to city centers, public transport, and nearby amenities like restaurants and shops .(based on 2 reviews)

Its not good wasting my time iam waiting 3 hour

We arrived in reception to check in and to provide evidence that one of the group was over 25 years which I understand however this was not made clear when booking. If we were all under 25 we would not have been allowed to stay and would not have been refunded. We then had to pay a security deposit of £250 which could only be done by bank transfer. No receipt was available and it seemed dodgy but we did get a refund without any hassle unlike other reviews on trip adviser. We then had to get a taxi from where we thought we were staying to the apartments which was £10 which was unexpected and inconvenient. The apartment was very modern and you could tell was a high standard maybe 12 months ago but standards have slipped. The housekeeping is poor and there is a big issue with bed bugs again mentioned on other reviews. There were no basic provisions which you would expect such as washing up liquid so we couldn’t wash the dishes properly. The smoke sensor in our apartment had been removed and the fire panel in hallway had loads of error codes so not really safe. Although the price was reasonable it was a shame about the issues. The place just needs running professionally. The only member of staff we met was a young Asian lad at check in and I would give him 1 out of 10 because he had an unprofessional bad attitude.