To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities7.7
Service8.8
Cleanliness8.1
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All reviews(63)
Positive reviews(55)
Reviews with photos/video(13)
Great location(24)
Delicious breakfast(16)
Great service(12)
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Convenient location(6)
Negative reviews(8)
Guest User
Mark Queen Room
Stayed in May 2026
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jun 26, 2026
A really great hotel with excellent facilities; everything works perfectly. The bed is huge, easily big enough for two people. A special shout-out to the young man at reception who spoke Russian! My friend and I really appreciated that. Everyone understands English, and the breakfasts are superb. You can even buy souvenirs if you want to. All the sights are within walking distance.
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Katie Louise Edwards
Mark Queen Room
Stayed in Jun 2026
Solo traveler
2 reviews
9.0/10
Great
Posted on Jul 22, 2026
This is the third time I have stayed at Mark Hotel. It is clean, efficient and the breakfast is fine. More importantly it is in a great area - about ten minute walk to Skadarlija and everyone on reception is really friendly and helpful. Plus very reasonably priced - I recommend!
Kar Huat Kuah
Mark Queen Room
Stayed in May 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Jun 5, 2026
I spend 3 night at hotel mark Overall it was a good experience. The location is good , it walkable to the main shopping street and there is plenty of cafe and restuarant and even a supermarket around the corner that open till 12 mid night.
I also found a korean mini mart 5min walk away up the main street of tasmanda.
Tram nd bus station is just right outside hotel.
Hotel staff is friendly and helpful just i do not have much engagement with them. Room was just nice for me ,it clean and everythingi need they have it inside even come with a capsule coffee machine. Breakfast was good and they do change the selection slightly everyday so i didnt gey bore of going down for breakfast. For asian traveller like me i can find a chinese restuarant and japanese restuarant around 200m-300m from the hotel.
Anonymous User
Mark Queen Room
Stayed in Aug 2024
Business traveler
5 reviews
5.0/10
Posted on Nov 8, 2024
Stains on the bedsheets and bathrobes. No water in the toilet for most of the time.
Response from Property: Dear,We appreciate your time which you used for this review. Also thank you very much because you decided to stay in our hotel.We are really sorry because you were not satisfied with your stay in our hotel. Also apologize to you if you had really stains on the bedsheets. We always clean our rooms on the best possible way because we know how important is for all guests. And also we are not sure for the water what you think exactly because we have regular water in each Toilet in our hotel.If we have a chance to accommodate you next time, hope we will make your stay much better then now.Best regards,Reservations and Sales department
Guest User
Mark Queen Room
Stayed in Apr 2024
Traveling with friends
7 reviews
7.5/10
Posted on May 27, 2024
The location is fine. The hotel is clean. The people are nice.
But it needs to have some maintenance (but they will fix it on the spot), the breakfast isnt worth it and should be skipped.
Response from Property: Dear,We really appreciate your feedback and time spending on this review. Also thank you very much because you are choose our hotel.We also accept your suggestions and also all other suggestions from other guests. We always try our best to make a stay as best we can.Thank you for nice words for our staff and hotel generally.Hope we will accommodate you again.Wish you all the best!Best regards,Reservations and sales department
Guest User
Mark Queen Room
Stayed in Nov 2023
Traveling with friends
1 reviews
9.0/10
Great
Posted on Dec 28, 2023
Staff here are really nice,perfect location,but even coffee and tea in the room are charged….
Response from Property: Dear Yassin,We really appreciate your kind feedback about your stay in our hotel. Happy to see that you were satisfied with the stay. About the coffee in the room, we will try to change this and to provide at least one coffee and tea for compliment.Wish you all the best!Regards,Reservations and Sales department!
Guest User
Mark Queen Room
Stayed in Jul 2023
Business traveler
5 reviews
9.0/10
Great
Posted on Aug 31, 2023
I really got the best experience, friendly service and very clean rooms, thank you for what was given I am very happy and will visit again
Response from Property: Dear,Thank you for such a nice words about your stay in our hotel. Happy to see that you were happy with your stay . Main goal for us is to make your stay on the best possible way . Thank you for being our guest!Reservations and Sales department
Guest User
Mark Queen Room
Stayed in Sep 2023
Solo traveler
12 reviews
10/10
Outstanding
Posted on Dec 27, 2023
One of the best in belgrade
Response from Property: Dear mr Vahid,Thank you very much for spending a time to write this review about your stay in our hotel. Happy to see that you were satisfied.Our staff wish you all the best !Sales and Reservations department
Guest User
Comfort double room
Stayed in Mar 2026
Couple
2 reviews
9.0/10
Great
Posted on May 14, 2026
The location is great, everything is close. The breakfast was good, actually quite good! On the downside, the room was quite chilly, and the air conditioning was always on. The towels and robes were stained upon arrival, which was a bit of a turn-off, but the positive was that they were changed daily and were spotless the following days. I had to ask for slippers at reception.
The shower head in the bathroom was a bit loose, to say the least.
The hotel is not bad, but the basic amenities, which are often used, could use some updating.
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NataliyaSc
Comfort double room
Stayed in Oct 2025
Business traveler
9 reviews
9.0/10
Great
Posted on Nov 29, 2025
I stayed for 6 nights. The location was pretty good, not right in the center, but close. The breakfasts were decent, with plenty to choose from: bread, cheese, sausage, omelette, pasta, etc. I often came back just before breakfast ended, and there was plenty of everything. The room was clean, and they cleaned it every day.
Cons: 1) It was terribly cold in November, there was no heating, and the air conditioning didn't work for heating; 2) weak water pressure in the shower.
But overall, the place was good.
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Regina89
Mark Queen Room
Stayed in May 2025
Couple
7 reviews
6.0/10
Posted on Jun 24, 2025
A very strange situation has developed with the hotel. Therefore, it is difficult to evaluate it. We arrived at 1 am, barely got there, in the end, the receptionist said that I received a message that we would be checked into another hotel. Nothing like this came, but messages about transfers and excursions came. Why they checked us into another hotel is unclear. It is good that the employee called a taxi for us. But he also told us the name of the hotel, we found it on the map and clarified whether it was this hotel. To which they agreed. And in the end, the taxi took us to another, it turned out that the names were similar and we found the wrong hotel on the map. It is good that the hotel we checked into was no worse and we liked the stay. I am attaching a photo. But I am lowering the rating for this situation.
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Boboxing
Mark Queen Room
Stayed in Sep 2024
Couple
19 reviews
2.5/10
Posted on Oct 9, 2024
The actual facilities of the hotel are the same as those of a small hotel in China. The photos on Ctrip look very beautiful, but the experience is very poor. I booked it because I saw the good photos.
1. The window of the room is close to the road. The sound of cars passing by and braking at night affects sleep.
2. The room space of the double bed room is small and uncomfortable, and the bedding is old and cheap.
3. The bathroom looks newly installed, but the quality of the shower room spray head, floor tiles, mirror glass, etc. is similar to that of domestic farmhouses. The floor tiles are slippery, so you have to be very careful.
4. The breakfast variety is okay, toast bread, grilled vegetables, and coffee. It is similar to a 3-star hotel in China.
5. I can only give 1 point, which is for the male staff on duty at night. He listened to my complaints patiently.
6. Other staff and restaurant staff are almost not happy, with stern faces, and they don’t seem to love this job very much.
7. To evaluate a hotel, you look at the price. Good hotels have high prices. I personally think that this hotel is 400 yuan, and I paid nearly 700 yuan, which is not cost-effective.
Original textTranslated by Google
Response from Property: Dear,We appreciate your feedback about your stay in our hotel. On the other hand we are extremely sad because you had such a bad experience in Mark hotel. We always try our best to make a stay on the best possible way for our dear guests. In the most of cases they are pretty satisfied with the rooms and services . We can see that you do no like nothing about our hotel except staff from reception.About the room, it is true that Queen room is the smallest one , but still with regular m2 size . We have also larger and more comfortable rooms in hotel, just the price is different . We are located in almost in the downtown but we can understand that for some guests location is not good enough .We are truly sorry for such a bed feeling and experience. If you decide sometime to visit us again, we will give all of our best to change your mind about our hotel.Take care and wish you all the best!Regards,Reservations and Sales department
EricDinghahaha
Mark Queen Room
Stayed in Mar 2025
Business traveler
18 reviews
10/10
Outstanding
Posted on May 4, 2025
The room was great, and I had a good stay. I would choose this hotel again.
Original textTranslated by Google
Response from Property: Dear Eric,Appreciate your kind feedback. We are happy to see that was everything fine with your stay . And we are looking forward to accommodate you in the future.Thank you so much one more time!Reservations and Sales department
Guest User
Deluxe Double Or Twin Room
Stayed in Jul 2025
Couple
3 reviews
8.0/10
Very good
Posted on Sep 15, 2025
Clean, friendly, and in a good location
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Shanyechangke
Deluxe Double Or Twin Room
Stayed in May 2024
Business traveler
40 reviews
9.0/10
Great
Posted on Jun 17, 2024
The hotel is located in the city center, about 1 km away from Knez Mihajlova Street. The room is generally clean, the breakfast is good, there are many options, and the service attitude is good.
Original textTranslated by Google
Response from Property: Dear,Thank you for choosing our hotel and because you spent a time for this review. We are try to give our best for the stay of every guest in our hotel. You review is really important to us and we are happy because you spent a time for it.Hope we will have another chance to accommodate you in our hotel .Best regards,Reservations and Sales department