Hilton Belgrade Reviews

Good facilities and good location , love this hotel and will stay in it if come here again

The staff kept pestering us to pay more deposit, even after my friend paid all the deposit for our entire stay for two bookings as she checked in first. Even when I checked in they asked me to pay more deposit, but staff couldn’t tell me why. They pestered me again later to still pay more and also asked my friend to do the same. My friend spoke Serbian and managed to speak to the manager whom finally told his staff that we have receipt of our full deposit and finally let it go. Then again at checkout, they told us the payment hasn’t gone through from the third party agency even though I prepaid in full on Trip.com. They made me call Trip.com to then contacting this third party agency to release the money to the hotel. This then led me to be late for my transport to airport and having a ripple effect on everything for that day. I will never use Hilton Hotel to stay in Belgrade anymore, the constant pestering and experience with the staff has left a very bad impression and taste in our mouths. Specially if they only listen to someone whom spoke Serbian. I highly stress to stay somewhere else and avoid the headache of using Trip.com for Hilton Hotel in Belgrade as you won’t know which third party agency they would have booked through. Specially if you don’t speak Serbian, even though the staff speak good English, but can’t seem to see eye to eye if it’s not in Serbian.

Excellent choice if you wish to stay in a a modern hotel not far from the center

Very pleased with the hotel stay. Super clean and friendly staffs.

The hotel is in a good location, but the soundproofing of the door in the middle of the suite is so poor that I can hear the wonderful sounds from the next room at three in the morning. I called the front desk to change rooms, but the waiter said that I could only upgrade the room at my own expense. The hotel is very good, but the service needs to be improved!

Very nice room, good service, the front desk is very welcoming, the room service is also very friendly and will chat with you. There is a bar on the eighth floor. There are many Europeans staying here, and almost no locals.

Children under the age of 10 are not allowed to stay in a twin room, and must be booked into two rooms. The price increase is acceptable, but having two rooms is a bit wasteful. The rest of the services are not good in all aspects, and the front desk is quite awesome. The restaurant on the 8th floor tastes good!

The hotel service was very good and met our needs as much as possible. The hotel restaurants (a la carte and buffet) taste very good. The restaurant recommended by the front desk is very delicious, the ingredients are fresh and the price is not expensive.

The room is spacious, the breakfast is rich, there are many supermarkets and shops around, and there is a kettle in the room. I will stay here again next time.

everything was good The meal was especially good, and the location was located between the cathedral and the old town, making it easy to get around.

The room facilities and service attitude are very good. The price of dining on the top floor is relatively expensive. The ladies and brothers in the row at the front desk are too good-looking.

Not bad, good service. Belgrade preferred. Good, good, good, good, good, good Not bad, good service. Belgrade preferred. Good, good, good, good, good, good

The rooms are luxurious and comfortable, the bar atmosphere and food on the 8th floor are very good, and there is a sauna SPA on the 2nd floor The front desk staff are polite and recommend everyone to stay here😊😊😊

Good beyond expectations