To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities9.2
Service9.5
Cleanliness9.4
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All reviews(52)
Positive reviews(25)
Reviews with photos/video(4)
Delicious breakfast(7)
Great service(6)
Guest User
Deluxe Queen Room
Stayed in May 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on Jun 5, 2026
Outstanding service from start to finish. The staff were incredibly patient, attentive, and detail-oriented, always making sure everything was taken care of. The breakfast was very good with a nice selection of options, and although the gym was small, it was well equipped and had everything needed for a great workout. Highly recommended.
Ephrem Sahlu
Deluxe Queen Room
Stayed in Feb 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Mar 9, 2026
The amenities, service and food were all excellent.
The rooms have been so thoughtfully and elegantly designed to a very high standard.
The choice of breakfast and the taste of the organic egg omelettes was really good.
John Lam HK
Queen Room
Stayed in Mar 2025
Solo traveler
13 reviews
7.0/10
Posted on May 11, 2025
This hotel is a bit far from the city centre, clean, excellent services, the breakfast is amazing, heathy and fresh with good ambiance .
smyrlis
Queen Room
Stayed in Apr 2025
Business traveler
1 reviews
9.5/10
Amazing
Posted on Jun 2, 2025
I am very satisfied with the services and facilities of Crystal Hotel
Guest User
Deluxe Double Room
Stayed in Nov 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on Dec 19, 2025
Amazing hotel love it !!
Guest User
Family Suite
Stayed in May 2025
Family
1 reviews
10/10
Outstanding
Posted on Jun 10, 2025
Amaziiiing top top hotell in everthing 🥰👌
Guest User
Superior Double Room
Stayed in Feb 2024
Business traveler
26 reviews
10/10
Outstanding
Posted on Jun 27, 2024
Great for business trips, it's centrally located and close to St. Sava Temple. The breakfast on the first floor is quite extensive. There's a convenience store nearby, as well as an Italian restaurant.
Original textTranslated by Google
Response from Property: Dear guest,Thank you for staying with us and thank you for taking the time to write a review.We are very happy that you were satisfied with the service we provided.We hope that we will have an opportunity to see you again in the future!Kind regards,Hotel Crystal
Shirleyxiehx
Deluxe Queen Room
Stayed in May 2025
Business traveler
2 reviews
8.5/10
Very good
Posted on Jun 25, 2025
The location is very good, there is a small park next to it for walking, and it is also close to the church, but you need to take a taxi to the castle. The breakfast is okay, I like the grilled vegetables.
Original textTranslated by Google
Guest User
Queen Room
Stayed in Jan 2025
Business traveler
7 reviews
10/10
Outstanding
Posted on Feb 25, 2025
The room is large and comfortable for one person. There is a nut plate, rich breakfast, good coffee, professional service, close to the A1 bus terminal, and there are supermarkets nearby, convenient for shopping
Original textTranslated by Google
Guest User
Deluxe Double Room
Stayed in Mar 2025
Couple
3 reviews
9.0/10
Great
Posted on Apr 27, 2025
The breakfasts are excellent, the room is well-maintained.
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Guest User
Business Suite
Stayed in Sep 2023
Other
1 reviews
10/10
Outstanding
Posted on Oct 6, 2023
The location is very good, the supplies are complete, and the ladies on the staff are all good-looking! Friendly and patient!
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Renjianxiaocaishentaonvshi
Deluxe Double Room
Stayed in Jan 2024
Couple
27 reviews
9.5/10
Amazing
Posted on Feb 7, 2024
It's very warm, and it feels like the walls are well insulated. There's no air conditioning, and the heater isn't very hot either. It's much higher than the outside temperature.
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Toni Ilic
Queen Room
Stayed in Nov 2023
Couple
7 reviews
9.5/10
Amazing
Posted on Jan 15, 2024
It is a beautiful hotel with extremely friendly staff who work very hard to ensure the best possible stay in every respect.
Simply brilliant!
Original textTranslated by Google
Guest User
Deluxe Double Room
Stayed in Jul 2023
Family
11 reviews
8.5/10
Very good
Posted on Aug 12, 2023
The hotel is very close to the cathedral, and you can walk to take the bus to go anywhere. However, the room facilities are relatively old, the bathroom countertop is very small, and the items cannot be placed. Otherwise, the breakfast environment is good.
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wlszjs
Deluxe Double Room
Stayed in Jun 2023
Couple
4 reviews
8.0/10
Very good
Posted on Aug 4, 2023
Overall it's pretty good, relatively close to Savard Church. The price is a bit exaggerated. The city tax charged by the hotel is more than 460 dinars, which is equivalent to 32 yuan and not the 16 yuan mentioned by Ctrip. Maybe 16 RMB per person.