Best Western Plus Belize Biltmore Plaza

The jaguar bar is nice , I thought, I ate there the food was good, there was a pool I didn't use but there was people in it looks nice, would stay again

The room was spacious but the food in the hotel was not recommendable. They have an airport shuttle. It is better than taxi.

Aside from one of the front desk ladies, who was a bit terse, the hotel staff were very friendly and helpful. The food was also good, and the kids had fun in the pool. My only gripe was the US$37 charge for a 15-minute airport shuttle.

The breakfast buffet was so delicious! All of the staff were friendly and helpful. The outdoor pool area was clean and beautiful.

Unfriendly staff, room charges not permitted for restaurants or lobby purchases. Arrived at 3pm for check in, did not have a room till 5:30pm. Had lunch and dinner at the restaurant, and breakfast next morning at the café: waited more than an hour and a half for food on all three occasions. For dinner: ordered one cheese pizza, took almost 2 hours and showed up raw in the middle. They brought it back 40min later, still raw in the middle having just been broiled on top. Two towels provided in room for 2 adults, 2 kids, and no towels available at pool area for swimming. Be careful, they have a house next door that they either claim you you booked instead of your standard room, or try to convince you to move to as an “upgrade” (our party had two rooms and experience both scenarios). Don’t be fooled, this is not on the property and not available through *******. It seems to be a side hustle. We were treated as an unwelcome nuisance throughout our two day, one night stay. Not impressed at all

The hotel staff were very friendly and helpful but the location was not great. The road in front of the hotel is very busy and loud. Our room was located almost on the road and the “window” we had looked out to a hallway. It was challenging to get any sleep. The food at the restaurant was okay.

This was our last stop before the airport in the morning. The location was ideal for that. Dinner was fine but it took a very, very long time, even long in Belize time. The pictures of the pool online look nice but it was full of screaming kids, which is what it is, but just an FYI it was very busy by the pool. The AC really struggled and we had no hot water. We had been traveling for a month so I was a little used to lack of hot water at times by now. Yes, the shuttle was a little pricey but was happy to have it and they also picked us up at the water taxi. Overall I'd recommend and stay based on location and services.

Yes, the fried fish dinner was great. The curry fish could be more spicy. The buffet had tasty fruits, yogurt, granola and freshly cooked eggs and waffles.