David
September 24, 2023
Convenient location right opposite the hoverport, train and bus stations. This is an older hotel and could do with a bit of TLC - our room had a damaged ceiling from a leak above and a window that didn't shut properly - hopefully both will be attended to in winter. The shower was also fairly weedy and could do with an update. That said, the room was clean and comfortable, which is the most important thing, and a reasonable size compared with more modern hotels.
Check-in at 4pm seems on the late side, and while you normally get a bit of flexibility, when we arrived at 3.30, we were told we'd have to come back - in fact our room wasn't ready until after 4 in the end. The breakfast was reasonable and the waiting staff, who were largely young and inexperienced, were friendly and helpful.
Overall, not a bad stay but it feels like this place is at a turning point to either become a cheap and run-down venue, or make a bit of investment to return to a higher standard.