First Flatotel International Reviews

Self check-in was a breeze with clear and easy-to-understand instructions. The room, though small, had everything we needed. It's super close to Gibraltar and several restaurants. The environment is really comfortable and beautiful, perfect for a vacation or a romantic getaway.

Avoid!!!! Misleading advertising, they say seaview room but 90%of the rooms are NOT sea view!! The staff is rude and they ask non-spanish speakers to stay 30min for checkout so they can “check the room” even though you pay a deposit at checkin, but they don’t do the same for Spanish people. The hotel is realy noisy so don’t e expect to be able to sleep. No beach close by, the ones that are are actually for other hotels.

The location of the hotel is a little bit far away from the city. The service is good .

I had a very disappointing stay at Flaotel with my family. The hotel is not clean at all, and the reception staff are rude and sometimes even borderline ******. Upon arrival, they immediately tried to charge us extra fees, and if you are not alert, they can easily trick you into paying more. The parking situation is completely unclear, and none of the staff bother to explain it. When you ask them for help—which is actually their job—they make you feel like you are asking for a personal favor. Overall, this hotel is unprofessional, unwelcoming, and definitely not worth the money. I would not recommend it to anyone.

Amazing location right across from beautiful beach and restaurants with views. Rooms are basic but clean.

Good location and beach views. Acceptable value for money for February. The windows and beds were a bit old, and the air conditioning unit was very noisy. Given its location, it could be much better if these things were renovated. They don't provide kitchen roll or dish sponges, which is ridiculous in an apartment where you have to use the kitchen. Knowing this, if the price is reasonable, it's advisable to book these apartments.

I rented an apartment; it's actually quite large, with textured walls. The kitchen doesn't have a coffee maker or anything for cleaning the dishes. The cleaning was just okay, but there was quite a bit of dust. There's no full-length mirror, but it's very well-ventilated thanks to its many windows and a balcony with lovely views. The reception staff, cleaning staff, and all the waiters are very friendly. It also has free parking. I would return if there were a mirror.

It's just so-so. The sanitary environment is not very good. Environment: Yiban is so-so. Sanitation: No cleaning. Facilities: The facilities are old. Service: The communication between the service staff is OK. I saw it. No breakfast reservation. . It's better to go out and eat by yourself.

Suitable for 2...4 nights. Spacious apartment and great sea views from the tenth floor. Good location for drivers, free parking. Outside of the high season, not many services etc. However, the price/quality of accommodation is OK.

The location of the hotel is very good. There are many coves nearby that you can walk to. Restaurants and Mercadona are 10 minutes away on foot. Check-in is from 5pm, we arrived at 8pm and the room was not prepared for 3 people as they already knew. The sofa bed was not prepared and it did not have sheets either. The sofa leaves a lot to be desired and they do not clean well, we found food remains behind the sofa, in addition to the cobwebs on the windows and terrace. And they also clean the rooms every 2 days. The kitchen is not well equipped. It does not have a coffee maker, there is only one frying pan, the knives are for buttering, there is no scouring pad or soap, and we did not even have a dustpan, they only leave a bag for the garbage. The air conditioning broke down and they were very quick to go and fix it. The reception service is very effective, very friendly staff. The pool has a sunbathing area with sun loungers and another area next to the pool with more sun loungers. The hotel has a recreation room, supermarket, gym and a room with a bathroom where you can leave your luggage.

Regular cleaning. Super friendly staff. Easy parking and great location. It needs some reform. The room was half painted

We really loved it, we felt like we were at home. The only downside is that it lacks a coffee maker more than anything because they are apartments. Otherwise perfect.

The uncomfortable beds my messy 2nd floor coffee table renovation

There are many free parking spaces in the hotel, the rooms are large, and some equipment may be old, but it is acceptable. The kitchen is sufficient, and you can dine on the balcony looking at the sea. It's great, and the heating is very warm!