Avani Cancun Airport Reviews

Response from Property: Dear YashThank you for choosing to stay with us at Avani Cancun airport and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information. Regards Jorge Martinez Front Office Manager

Response from Property: Dear .Thank you for choosing to stay with us at Avani Cancun airport and I am very proud to hear that your experience with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Please don´t hesitate to contact us if you need any help or information. Octavio Altamirano Calvillo Deputy Hotel DirectorAvani Cancun Airport

Response from Property: Dear guest,We appreciate you taking the time to provide us with such important feedback about your stay with us at Avani Cancun Aeropuerto. We apologize for this bad practice with the staff. We are taking corrective measures to prevent this from affecting check-in and out processes.Jorge Martinez Front Office Manager Avani Cancun Airport

Response from Property: Dear guest,Thank you for choosing to stay with us at Avani Cancun Airport and I am very proud to know that your experience with us was memorable! We are very sorry for the inconvenience with expensive taxis. We hope to welcome you back to the hotel in the near future. Please do not hesitate to contact us if you need help or information. Jorge Martinez Front Office Manager Avani Cancun Airport

Response from Property: Dear 标准房.First of all, I would like to thank you for your trust in Avani.For NH Hotel Group The attention of the staff must be unsurpassed and I regret to hear that we have not managed to exceed their expectations. A plan of action has been implemented with my reception department to be able to improve on the aspects that it kindly indicates to us.Feel free to contact us on your next stay in order to find a room according to your preferences and needs, we will be happy to help you.Receive a cordial greeting and have an excellent night.Octavio Altamirano CalvilloFront Desk ManagerAvani Cancun Airport

Response from Property: Thank you for taking time to review our property, Avani Cancun airport. I am delighted to hear you had an excellent service. I will be sharing all your comments with all the staff involved as we are very proud to receive this amazing compliment about. We look forward to welcoming you back soon. Please don´t hesitate to contact us if you need any support or information regarding your next possible stay. Octavio Altamirano Hotel Deputy Manage

Response from Property: Dear Guest It has been a pleasure to have you with us, and we also thank you in advance for your comments, which are the same ones that drive us to continue providing the excellent service that you deserve. At Avani Cancun Airport we are proud to serve others,Octavio Altamirano CalvilloFront Desk ManagerAvani Cancun Airport

Response from Property: Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Cancún Airport. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. Ready to serve you always.

Response from Property: Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Cancún Airport. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. Ready to serve you always.

Response from Property: Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Cancún Airport. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. Ready to serve you always.

Response from Property: Dear guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Cancún Airport. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. Ready to serve you always.

Response from Property: Dear Peter, I send you a cordial greeting, on behalf of Avani Cancun Airport we always appreciate your preference in advance and above all your comments, which are the same ones that make us grow and understand the needs of our clients. At Avani we enjoy what we do... and we do everything with a smile, we hope to soon have the pleasure of having you again in this home. Octavio Altamirano Front Desk Manager

Response from Property: Dear Juan CarlosI would like to thank you for the time you took to write to us about your recent experience at NH Cancún Airport I am very glad to know you have a nice stay in our hotel. My team and I would appreciate the opportunity of being able to welcome you back and of being of service to you in the near future. Once again, thank you for your comments. Ready to serve you always!

Response from Property: Уважаемый гость,Мы сожалеем о неудобствах, с которыми вы столкнулись во время вашего недавнего пребывания в нашем отеле. Удовлетворение каждого гостя является нашим высшим приоритетом, и нам очень неприятно узнать, что мы не оправдали ваши ожидания.Очевидно, что Ваш опыт с помощью в перевозке багажа был не самым лучшим. Наша команда обычно известна своим внимательным отношением к потребностям гостей, и нам очень жаль, что вы не получили ожидаемую поддержку по прибытии.В отношении ваших опасений по поводу способов оплаты, мы признаем, что наличие различных вариантов является основополагающим фактором для удобства наших гостей. Приносим извинения за любую путаницу или неудобства, вызванные нашими процессами оплаты.Кроме того, Ваше разочарование в связи с трансфером из аэропорта вполне понятно. Мы понимаем, насколько важна пунктуальность, когда речь идет о рейсах, поэтому мы понимаем Ваше разочарование, когда обещанная услуга не была предоставлена.Наконец, ваши замечания относительно отношения нашего персонала вызывают у нас серьезную озабоченность. Мы предъявляем к нашей команде высокие требования в плане профессионализма, и нам очень неприятно слышать, что ваш опыт не соответствует этим требованиям.Ваши отзывы очень важны для нас, поскольку мы постоянно стремимся улучшат...