SpringHill Suites St. Joseph Benton Harbor

Clean, adequate linen amount, room laid out well, front desk gentleman friendly for unscheduled late night check in, cleaning crew friendly! Missed breakfast however the room just off check in desk was clean and well organized.

Front desk staff was very helpful when my plans for the day had changed.

Hotel is nice clean and quiet except the room next to ours. I called at the reception desk and requested a towel and they told me to come down and pick it up.

We liked our room, and the staff was friendly. On the morning that we checked out the breakfast was a bit lacking. No coffee, waited for a while then gave up. I was also a bit disappointed in the pool area. The room was so uncomfortably hot that we decided not to swim. We will stay with SpringHill Suites again because the rooms are fantastic.

I absolutely loved this property! They were so kind to our family from start to finish. My daughter had trouble sleeping because she forgot her medication. My wife had to drive 2 1/2 hours back home, 2 1/2 hours back to bring it to her. She woke up late for breakfast, but the staff was so kind and hooked her up anyway. They didn’t have to do that because it isn’t required. They offered to do that just because. They didn’t even know the whole situation of why she woke up late. when we go back we will use this location again!

Our stay was clean and the beds were comfortable. Felt safe with many other families staying in the hotel. Parking was great. The only issue was not enough luggage carts. The front desk only has 2 and definitely needs more for the amount of people needing them. Free breakfast was great. The coffee was consistently out, but the lady trying to keep up with everything was very friendly and tried to get more out as soon as possible. Overall, it was a great day and would recommend over other hotels in the area.

Shower door didnt shut all the way. Bathroom sink wouldnt drain. Bathroom sliding door was off track and unable to close. Decent breakfast options.

Overall it was a good place to stay at. Clean and convenient. The only thing was the front desk did not have anything extra like sheets, pillows, towels.

We booked this hotel to have a pleasant night swimming and having time together. The pool was not open, offered to go to the pool two hotels over, but that was not what we wanted. Disappointed.