ĒRYA by Suria Janda Baik Reviews

Poor customer service bad attitude of the kitchen staff...plzz be polite

Price from trip.com Rm200 expensive compared to Agoda Rm124

Good for relaxing

Good place to stay in janda Baik, near to River Recommended

There’s truly no difference between KL and Janda Baik when it comes to noise pollution at this hotel. We were deeply disappointed by the constant disturbance throughout our stay. Directly in front of the property, there is heavy construction facing the rooms, making daytime noise unbearable. At the back, near the river, there was nonstop tree cutting as well. It’s impossible to experience any sense of tranquility in these conditions. What’s most frustrating is that the hotel is responsible for the environment it offers guests—whether the disturbances are in front of the property, within the gardens, or surrounding the grounds. Paying guests should not be the ones paying the price for poor planning or incompetence. We are not asking for luxury service, only the basic expectation of peace and quiet. No one chooses a nature retreat to be surrounded by construction noise. If we wanted that, we might as well have stayed in KL. To make matters worse, there was no one available at the front office—or anywhere on the property—when assistance was needed. We would not recommend this hotel due to the overwhelming noise, constant disruption, and lack of proper management.