Grand Hotel Terminus

This is our second time here and we have thoroughly enjoyed our stay again. Great location and fantastic service. Brekky was excellent with variety of options.

Our 3-night stay at this venerable hotel was made delightfully memorable by three women. First was Vera at the front desk, who took care of us with a room reassignment when the main light in the originally assigned room didn't work and offered assistance with other matters throughout our stay, as did her front desk colleague Maja, who went out of her way to help when we feared my wife had lost her passport. Last but not least is another Vera, this one who works in the hotel's restaurant and found and turned in my wife's purse containing my wife's passport after we left it in the restaurant after dining our first night. The only lapse in service falls to whomever worked the front desk that same night and failed to notify us or the day shift that a purse had been turned in, thus touching off a day of horrible fear and anxiety that Vera (from the restaurant) ended when she informed us that she'd found it when she served us again the next night, and she and the aforementioned ladies were able to locate where it had been stashed by the night staff. Three cheers for our three heroines!

Excellent hotel right by the station. Easy short walk into Bergen town centre. Helpful staff. Easy left luggage. Great breakfast. Good internet

Although there is some mistake in the booking but the front desk is try the best to accommodate us with the best option. Nice breakfast and nice place to stay. It is nearby the train station

Very good location

Hotel gave us a complimentary upgrade after knowing we were travelling for honeymoon! They also provided complimentary champagne and macarons, definitely a nice gesture! Room was very spacious and clean, we love it!

Super!

friendly staff , Clean